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Back to Satisfaction Guaranteed: Develop Customer Loyalty Online

Learner Reviews & Feedback for Satisfaction Guaranteed: Develop Customer Loyalty Online by Google

4.8
stars
4,921 ratings

About the Course

You made it! Satisfaction Guaranteed: Develop Customer Loyalty Online is the seventh and final course in the Google Digital Marketing & E-commerce Certificate. In this course, you’ll explore strategies for building customer loyalty in e-commerce. You’ll also explore specific tools to develop and maintain client relationships. At the end of the course you’ll work through a scenario that demonstrates your ability to deliver a successful e-commerce strategy. Finally, you’ll wrap up the course by building professional development skills. We encourage you to complete courses 1–6 before beginning this course because they provide the foundation necessary to complete the activities at the end of this course. Google employees who currently work in the field will guide you, providing hands-on activities and examples that simulate common digital marketing and e-commerce tasks while showing you some of the best tools and resources used on the job. Learners who complete the seven courses in this program will be prepared to apply for entry-level jobs in digital marketing and e-commerce. No previous experience is necessary. By the end of this course, you will be able to do the following: - Identify common strategies for building customer loyalty in e-commerce - Understand how to successfully manage client relationships and measure satisfaction - Monitor an e-commerce store’s performance - Update an e-commerce store based on data - Complete a portfolio scenario to prepare for job interviews - Find, apply for, and prepare for interviews and jobs - Put together a portfolio and/or resume to present to employers - Learn AI skills from Google experts to help complete marketing tasks...

Top reviews

RO

Apr 10, 2024

I think there was more to learn than I expected. This course so far has all the knowledge for anyone aspiring to grow their digital marketing career. I enjoyed every bit of it! Just check it out.

DT

Jul 24, 2023

The coursera is an excellent program designed as 7 courses for learning . I have completed smoothly and gained knowledge about Digital Marketing and E-commerce.My thanks to Courser a.

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151 - 175 of 934 Reviews for Satisfaction Guaranteed: Develop Customer Loyalty Online

By Anna M

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Aug 26, 2023

Great course for learning new opportunities. It takes time and passion to get to the end, but it is worth it.

By Daniel Z

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Oct 8, 2024

Great Course. Even with a Marketing degree and loads of experience this course was still challenging for me.

By David Q

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Mar 5, 2025

This is a comprehensive program that teaches the necessary e-skills that our current online world demands.

By Guadalupe H

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Jun 17, 2024

Great information. I learned so much. The best part was terminology. The glossary was the greatest tool.

By Jiayang H

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May 21, 2023

prefect for learner from a beginner stage, if you follow the suggested order to study, you will get a lot.

By Huỳnh V T

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Aug 27, 2023

I really enjoyed the course because it gave me a complete background in digital marketing and e-commerce.

By Phương T

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Jul 11, 2023

A wonderful course to prepare the knowledge of being a future ecommerce oder digital marketing specialist

By Hasnain A B A

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Dec 22, 2022

Fantabuolus learning. Great instructors and you will learn step by step procedure about digital marketing

By Angie N H C

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Feb 20, 2023

Excelente curso, que no sólo aporta en tus habilidades técnicas sino desarrolla tus habilidades blandas.

By Priyadharshini P

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Nov 1, 2022

It's very useful for my life

I have developed a skills of knowledge of digital marketing and e commerce

By Melissa O

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May 23, 2023

This is a robust foundational course. Working at my own pace was a plus! Thank you Google and Coursera,

By JONATAN I B S

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Jan 7, 2025

Excelente curso, muy buenos materiales didacticos en video y los ejercicios suficientes y entendibles.

By Oktaviana K

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Nov 20, 2024

The Course really interesting its easy to understand and easy to adaptable for me who had fullday work

By Clarizza O

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Jun 27, 2024

Very helpful course! I got a new job related to digital marketing after I completed the certification!

By Kris H

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Jan 27, 2023

Really well executed course with a variety of activities to test your knowledge and build your skills.

By Alsaid

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Jan 27, 2025

I thank very much all the professors who worked on coordinating the curriculum, exams and activities

By Amy D

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Nov 12, 2024

I enjoyed this course. It was nice to be on the other side of customer loyalty and not the customer.

By rajesh r

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Aug 24, 2023

Very Informative and well structure , a complete guide to basics of digital marketing and e commerce

By Giovanna C

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Apr 6, 2023

I would like to thank Mr. Mike for teaching me in a smart, professional and positive way. fantastic!

By Brian M

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Oct 31, 2022

The course was a great learning experience and I did it all from home. Thanks to Google and Cousera.

By Alex S

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Jul 16, 2024

Great foundational course with awesome teachers and a profound practical knowledge base! Thank you!

By Kayla B

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Dec 31, 2023

Learned so much! Highly recommend to anyone who is looking to jump into the digital marketing space

By Karunesh

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Jun 13, 2023

Wonderful opportunity given by cousera , new door opened for me in my career , thanks to coursera

By Priya T

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May 24, 2024

It was a great experience with knowledgeable concepts, great mentors and wonderful assignments.

By Ekkachai

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Mar 28, 2024

Use marketing principles in teaching and educating students along with their use in daily life.