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Back to Business-to-Consumer (B2C) Sales Strategies and Techniques

Learner Reviews & Feedback for Business-to-Consumer (B2C) Sales Strategies and Techniques by Coursera Instructor Network

4.8
stars
13 ratings

About the Course

In this course, you’ll learn what B2C selling is all about, how to identify your ideal customer, and why product knowledge and effective communication are key to closing sales. We’ll cover essential techniques to help you seal deals confidently. I’ll guide you through these foundational concepts with engaging, easy-to-follow discussions and short videos. Plus, interactive visual aids will make learning the concepts more enjoyable and accessible. This course is designed for aspiring sales professionals, entry-level sales representatives, and recent graduates looking to kickstart their careers in sales. It also caters to marketing professionals who want to strengthen their B2C sales knowledge and individuals transitioning into sales roles. Whether you are new to the sales field or seeking to understand the fundamentals of B2C selling, this course will provide valuable insights and practical techniques. Participants are expected to have basic computer skills and a general understanding of business concepts. An interest in sales and marketing, along with basic communication skills, will be beneficial for engaging with course materials. No advanced technical knowledge is required, making the course accessible to a wide range of participants eager to explore B2C sales. By the end of the course, learners will demonstrate a solid understanding of B2C sales and be able to identify relevant examples. They will apply strategies to effectively identify and engage with their target audience, while also demonstrating strong communication and product knowledge to build trust with consumers. Additionally, learners will practice and apply basic sales techniques to convert prospects into loyal customers....

Top reviews

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1 - 3 of 3 Reviews for Business-to-Consumer (B2C) Sales Strategies and Techniques

By Abhinav L

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May 11, 2025

I liked the discussion and comparison of B2B and B2C sales, even though this is a course on B2C sales.

By Samya Y S

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Mar 10, 2025

It was very useful to built our skills.

By louisa n

•

Feb 15, 2025

great