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Explore the CRM Course Catalog
Coursera Project Network
Skills you'll gain: HubSpot CRM, Customer Relationship Management (CRM) Software, Customer Data Management, Email Marketing, Marketing Materials, Customer Communications Management, Sales Pipelines, Dashboard, Team Building
Salesforce
Skills you'll gain: Sales Pipelines, Sales Process, Customer Success Management, Order Management, Sales Management, Salesforce, Sales Support, Dashboard, Sales, Sales Development, Customer Relationship Management (CRM) Software, Sales Operations, Lead Generation, Request For Quotation (RFQ), Customer Relationship Management, Product Knowledge, B2B Sales, Campaign Management, Data Visualization, Sales Training
Microsoft
Skills you'll gain: Forecasting, Sales Strategy, Customer Analysis, Sales Enablement, Data Cleansing, Sales Management, Sales, Sales Presentations, Sales Pipelines, Data Ethics, Taking Meeting Minutes, Microsoft Teams, Customer Insights, Data Quality, Sales Prospecting, Meeting Facilitation, Customer Data Management, Customer Engagement, Microsoft Power Platform, Microsoft Outlook
Starweaver
Skills you'll gain: Customer Relationship Management, Loyalty Programs, Customer Analysis, Customer Data Management, Customer Insights, Customer Relationship Building, Customer Engagement, Customer Service, Target Market, Business Strategies, Customer Retention, Marketing Strategies, Data-Driven Decision-Making, Technology Strategies, Business Technologies, Scalability
Salesforce
Skills you'll gain: Sales Process, Sales, Salesforce, Customer Relationship Management (CRM) Software, Sales Operations, Customer Relationship Management, B2B Sales, Sales Pipelines, Data Management, Customer Data Management, Databases, Business-To-Consumer
Skills you'll gain: Overcoming Objections, Prospecting and Qualification, Customer Relationship Management, Lead Generation, Sales Development, Time Management, Business Writing, Salesforce, Writing, Cold Calling, Sales Prospecting, Growth Mindedness, Verbal Communication Skills, Cultural Responsiveness, Cultural Diversity, Empathy, Emotional Intelligence, Professional Development, Interviewing Skills, Communication
- Status: New
Vanderbilt University
Skills you'll gain: ChatGPT, Calendar Management, Organizational Skills, Generative AI, Artificial Intelligence, Gmail, HubSpot CRM, Business Process Automation, Google Workspace, Google Sheets, Workflow Management, Data Integration, Automation, Creative Thinking, Creativity, Google Docs, Data Processing, Business Correspondence, Customer Inquiries, Real Time Data
- Status: Free
Coursera Instructor Network
Skills you'll gain: Sales Territory Management, B2B Sales, Sales Management, Enterprise Sales, Consultative Selling, Sales, Sales Strategy, Market Analysis, Sales Operations, Sales Process, Market Intelligence, Market Research, Customer Relationship Management, Negotiation
Skills you'll gain: Marketing Automation, Sales Management, Customer Engagement, Customer Relationship Management (CRM) Software, Customer Relationship Management, Sales Process, Microsoft 365, Resource Allocation, Microsoft Power Platform, Microsoft Teams, Lead Generation, Service Management, Power BI, Customer Service, Customer Insights, Scheduling
HubSpot Academy
Skills you'll gain: Sales Enablement, Data Visualization, Sales Presentations, Sales Management, Prospecting and Qualification, Persona Development, HubSpot CRM, Sales Training, Sales Strategy, Sales Process, Lead Generation, Sales Development, Employee Onboarding, Sales Operations, Target Audience, Sales, Dashboard, Customer Success Management, Business Reporting, Customer Relationship Management (CRM) Software
Fundação Instituto de Administração
Skills you'll gain: Customer Relationship Management, Data-Driven Decision-Making, Sales Process, Customer Engagement, Big Data, Customer Insights, Customer Retention, Business Analytics, Target Market, Business Metrics, Analytics, Consumer Behaviour, Artificial Intelligence
Skills you'll gain: Rapport Building, Communication, Cross Selling, Business Communication, Relationship Management, Relationship Building, New Business Development, Professional Networking, Upselling, Business Relationship Management, Customer Relationship Building, Selling Techniques, Client Services, Account Management, Business Development, Customer Relationship Management, Customer Retention, Strategic Partnership, Market Opportunities, Active Listening
In summary, here are 10 of our most popular crm courses
- Introduction to CRM with HubSpot:Â Coursera Project Network
- Salesforce Sales Operations:Â Salesforce
- Microsoft Copilot for Sales:Â Microsoft
- Customer Relationship Management:Â Starweaver
- Sales and CRM Overview:Â Salesforce
- Salesforce Sales Development Representative:Â Salesforce
- ChatGPT + Zapier: AI-Powered Email Mastery:Â Vanderbilt University
- B2B and Territory Sales Strategies and Techniques:Â Coursera Instructor Network
- Introduction to Microsoft Dynamics 365:Â Microsoft
- Strategic Customer Relationship Management & Sales Technique:Â HubSpot Academy