Skills you'll gain: Prompt Engineering, Generative AI, ChatGPT, Standard Operating Procedure, Customer Support, OpenAI, Customer Service, Customer experience improvement, Technical Support and Services, Procedure Development, Data Ethics, Large Language Modeling, Artificial Intelligence, Program Development, Customer Insights, User Feedback, Business Ethics, Language Interpretation, Translation, and Studies, Automation, Image Analysis

Skills you'll gain: Revenue Recognition, Financial Statements, Accrual Accounting, Financial Accounting, Bookkeeping, Income Statement, Balance Sheet, Generally Accepted Accounting Principles (GAAP), Accounts Receivable, Inventory Accounting, Cash Flows

Skills you'll gain: Benchmarking, Sales Strategy, Business Development, New Business Development, Market Research, Sales, Change Management, Innovation, Business Marketing, Market Analysis, Consumer Behaviour, Competitive Analysis, Target Market, Business Strategies

Skills you'll gain: Sales Management, Selling Techniques, Customer Relationship Management, Customer Relationship Management (CRM) Software, General Sales Practices, Sales Process, Sales Strategy, Sales, Customer Relationship Building, Sales Pipelines, B2B Sales

Skills you'll gain: Quality Improvement, Lean Methodologies, Six Sigma Methodology, Process Improvement, Process Capability, Process Analysis, Continuous Improvement Process, Project Management, Project Planning, Quality Control, Benchmarking

Skills you'll gain: Data Storytelling, Storytelling, Sales Presentation, Customer Relationship Management (CRM) Software, Sales Strategy, Sales, Customer Relationship Management, B2B Sales, Customer Insights, Data Visualization Software, Dashboard, Business Intelligence, HubSpot CRM, Persuasive Communication, Business Analytics, Salesforce

Skills you'll gain: Selling Techniques, Sales, Customer Retention, Sales Prospecting, Consultative Selling, Customer Acquisition Management, Performance Measurement, Customer Relationship Building, Professional Development, Customer Engagement, Business Metrics, Coaching, Goal Setting

Skills you'll gain: Microsoft Copilot, Microsoft Excel, Data Cleansing, Data Visualization Software, Spreadsheet Software, Trend Analysis, Forecasting, Data Manipulation, Sales, Data Analysis, Generative AI

Skills you'll gain: People Management, Entrepreneurship, Accounting, Financial Management, Business Management, Team Management, Value Propositions, Marketing, Customer experience strategy (CX), Financial Statement Analysis, Sales Management, Business Marketing, Business Planning, Innovation, Recruitment

Skills you'll gain: Customer Analysis, Regional Sales, Sales, Data Analysis Software, Query Languages, Trend Analysis, Databases, Customer Insights, Performance Analysis, Market Opportunities, Product Assortment

Skills you'll gain: Dashboard, Data Visualization, Interactive Data Visualization, Data Presentation, Tableau Software, Data Visualization Software, Exploratory Data Analysis, Data Analysis

Skills you'll gain: Sales Strategy, Sales Management, Sales Process, Strategic Marketing, B2B Sales, Business Analysis, Competitive Analysis, Customer Relationship Management, Market Analysis, Peer Review