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Explore the CRM Course Catalog
- Status: New
Coursera Instructor Network
Skills you'll gain: Salesforce, Contract Management, Business Reporting, Systems Integration, Customer Relationship Management (CRM) Software, Sales Management, Workflow Management, Process Optimization, Business Process Automation, Configuration Management, Automation, Compliance Management, Scalability
Coursera Project Network
Skills you'll gain: Dashboard, Return On Investment, HubSpot CRM, Marketing Effectiveness, Marketing Analytics, User Accounts, Marketing
- Status: Free
Coursera Project Network
Skills you'll gain: Persona Development, User Accounts, Target Audience, Business Modeling, Collaborative Software, Productivity Software
- Status: New
Simplilearn
Skills you'll gain: Search Engine Optimization, E-Commerce, Logistics Management, Merchandising, Product Marketing, Promotional Strategies, Product Knowledge, Customer Service, Customer Relationship Management, Online Advertising, Price Negotiation, Web Analytics and SEO, Social Media Marketing, Content Creation
- Status: New
Packt
Skills you'll gain: Sales Presentations, Sales Management, Sales Training, Sales, Selling Techniques, Sales Strategy, Account Management, Sales Territory Management, Sales Process, Closing (Sales), Consultative Selling, Showrooms, Employee Coaching, Customer Relationship Management, Overcoming Objections, Rapport Building, Relationship Building, Active Listening
- Status: NewStatus: Free
DeepLearning.AI
Skills you'll gain: Serverless Computing, Agentic systems, Generative AI Agents, API Gateway, Amazon Web Services, Cloud Applications, Prompt Engineering, Cloud Computing Architecture, Customer Relationship Management, Security Controls
- Status: Free Trial
Skills you'll gain: Customer Relationship Management (CRM) Software, Sales Development, Technical Sales, Salesforce, Sales Prospecting, Sales, Lead Generation, Sales Strategy, Business Software, Productivity Software, Social Media, LinkedIn, Video Production
- Status: Free Trial
HubSpot Academy
Skills you'll gain: Data Visualization, HubSpot CRM, Dashboard, Business Reporting, Customer Relationship Management (CRM) Software, Performance Reporting, Forecasting, Business Metrics, Sales Process, Performance Metric, Sales, Data-Driven Decision-Making, Key Performance Indicators (KPIs), Customer Service, Customer Data Management, Goal Setting
- Status: New
Coursera Instructor Network
Skills you'll gain: AI Personalization, Customer Engagement, Data-Driven Decision-Making, Customer experience strategy (CX), Customer Service, Customer experience improvement, Customer Communications Management, Customer Relationship Management (CRM) Software, Customer Inquiries, Personalized Service, Customer Insights, Customer Analysis, Customer Retention, Business Analytics, ChatGPT, Generative AI Agents, User Feedback, Client Support, Cross Selling, Content Performance Analysis
- Status: Free
Amazon Web Services
Skills you'll gain: Amazon Web Services, Call Center Experience, Customer Service, Customer Communications Management, Inbound Calls, Scalability, Outbound Calls, Customer Relationship Management, Network Routing, Real Time Data, Performance Analysis, Cost Reduction, Operational Efficiency, System Implementation
- Status: Free Trial
Google Cloud
Skills you'll gain: Generative AI, Predictive Modeling, Applied Machine Learning, Predictive Analytics, Google Cloud Platform, Big Data, Artificial Intelligence and Machine Learning (AI/ML), SQL, Python Programming, Customer Relationship Management
- Status: Free Trial
Simplilearn
Skills you'll gain: Marketing Automation, AI Personalization, Marketing Analytics, Digital Marketing, Marketing Strategies, Marketing, Customer Analysis, Digital Advertising, Predictive Analytics, Artificial Intelligence, Customer Engagement, ChatGPT, Search Engine Optimization, HubSpot CRM, Automation, Visual Merchandising, Computer Vision
In summary, here are 10 of our most popular crm courses
- Salesforce CLM & CPQ: Streamlining Contract Operations: Coursera Instructor Network
- كيفية قياس عائد الاستثمار للتسويق باستخدام منصة هاب سبوت: Coursera Project Network
- Create a buyer persona diagram for businesses with Creately: Coursera Project Network
- Ecommerce Listing Course: Simplilearn
- Winning at Sales: Packt
- Serverless Agentic Workflows with Amazon Bedrock: DeepLearning.AI
- Impulsa la productividad mediante la pila de tecnología: Salesforce
- Sales Reporting with HubSpot: HubSpot Academy
- GenAI for Customer Communication: Coursera Instructor Network
- Amazon Connect: Creating & Managing Amazon Connect Instances: Amazon Web Services