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Explore the CRM Course Catalog
- Status: Free Trial
Kennesaw State University
Skills you'll gain: Marketing Effectiveness, Marketing, Strategic Marketing, Stakeholder Management, Marketing Strategies, Business Marketing, Internal Communications, Corporate Sustainability, Value Propositions, Customer Insights, Consumer Behaviour, Customer Relationship Building
- Status: Free Trial
Kennesaw State University
Skills you'll gain: Customer Retention, Trustworthiness, Expectation Management, Corporate Sustainability, Brand Loyalty, Customer Relationship Management, Customer Insights, Customer experience strategy (CX), Environmental Social And Corporate Governance (ESG), Human Resource Strategy, Customer Relationship Building, Consultative Approaches, Diversity Marketing, Customer Analysis, Value Propositions, Target Market, Innovation, Socioeconomics, Business Ethics, Environmental Management Systems
- Status: Free
Coursera Project Network
Skills you'll gain: Persona Development, Customer Relationship Management (CRM) Software, Customer Insights, Customer Data Management, Target Audience, Marketing Strategies, Marketing Planning, Consumer Behaviour, Market Analysis, Social Media
- Status: New
Coursera Instructor Network
Skills you'll gain: Salesforce Development, Salesforce, Systems Integration, Data Integration, Web Services, Application Programming Interface (API), Restful API, Complex Problem Solving, Business Solutions, OAuth, Business Requirements, Authentications
Coursera Instructor Network
Skills you'll gain: Account Management, Generative AI Agents, Data Ethics, Sales Enablement, Proposal Development, Sales Management, Market Analysis, Market Trend, Client Services, Workflow Management, Prompt Engineering, Innovation, Business Ethics, Customer Relationship Management, Automation
Coursera Project Network
Skills you'll gain: Microsoft Excel, Data Validation, Customer Data Management, Excel Formulas, Microsoft 365, Customer Relationship Management, Data Entry, Spreadsheet Software, Data Security, Data Management, Data Integrity, User Accounts, Editing
- Status: New
Skills you'll gain: Prompt Engineering, Salesforce, Data Ethics, Workflow Management, Customer Relationship Management, Generative AI, Artificial Intelligence, Business Process Automation, Predictive Modeling, Data Security, Data Modeling, Automation
- Status: New
Skills you'll gain: Salesforce Development, Salesforce, Artificial Intelligence, Artificial Intelligence and Machine Learning (AI/ML), AI Personalization, Data Quality, Customer Relationship Management (CRM) Software, Predictive Analytics, Data Management, ChatGPT, Data Capture, Generative AI, Business Ethics, Customer Engagement
Coursera Instructor Network
Skills you'll gain: Marketing Analytics, Google Analytics, Campaign Management, Generative AI, Marketing Automation, Performance Analysis, Social Media Campaigns, Marketing Strategies, Customer Insights, Data Ethics, OpenAI, ChatGPT, Business Ethics, Artificial Intelligence
- Status: Free Trial
Skills you'll gain: Overcoming Objections, Sales Development, Growth Mindedness, Lead Generation, Time Management, Active Listening, Customer Relationship Management (CRM) Software, Enthusiasm, Constructive Feedback, Verbal Communication Skills, Prospecting and Qualification, Phone Sales, Cold Calling, Social Skills, Interpersonal Communications, Productivity, Technical Sales, Interviewing Skills, Salesforce, Storytelling
IE Business School
Skills you'll gain: Product Lifecycle Management, Product Development, Content Marketing, Product Management, New Product Development, Product Marketing, Brand Strategy, Brand Management, Marketing Channel, Strategic Marketing, Market Dynamics
- Status: Free Trial
University of Colorado Boulder
Skills you'll gain: Customer Relationship Management, Operations Management, Technical Management, Executive Presence, Business Communication, Customer Retention, Loyalty Programs, Media Strategy, Corporate Communications, Customer Engagement, Marketing Budgets, Engineering Management, Sales Management, Technology Strategies, Sales Presentation, Marketing, Supply Chain Management, Branding, Brand Strategy, Marketing Planning
In summary, here are 10 of our most popular crm courses
- The Good, Bad, and Ugly of Marketing - Jagdish Sheth:Â Kennesaw State University
- Customer Centricity with Professor Jagdish Sheth:Â Kennesaw State University
- Create Customer Personas in Canva:Â Coursera Project Network
- Seamless Salesforce Integration:Â Coursera Instructor Network
- GenAI for Account Executives:Â Coursera Instructor Network
- Create Customer Support Data with Microsoft Excel:Â Coursera Project Network
- Salesforce Certified AI Specialist Certification:Â Packt
- Salesforce Certified AI Associate Certification:Â Packt
- GenAI for Marketing Analysts: Innovate Marketing Strategies:Â Coursera Instructor Network
- Representante de desarrollo de ventas de Salesforce:Â Salesforce