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Explore the CRM Course Catalog
- Status: Free Trial
Skills you'll gain: Overcoming Objections, Closing (Sales), Value Propositions, Selling Techniques, Sales Presentation, Technical Sales, Sales Strategy, Sales Process, Sales, Business Communication, Customer Service
- Status: NewStatus: Free Trial
University of Maryland, College Park
Skills you'll gain: Customer Retention, Loyalty Programs, Marketing Budgets, Brand Loyalty, Customer Acquisition Management, Competitive Analysis, Customer Analysis, Customer Relationship Management, Customer Insights, Marketing Channel, Online Advertising, Marketing Effectiveness, Digital Marketing, Social Media Campaigns, Business-To-Consumer, Cross-Channel Marketing, AI Personalization, Marketing Strategies, Customer Engagement, Marketing Analytics
Coursera Instructor Network
Skills you'll gain: Sales Pipelines, Sales Development, Sales Process, Lead Generation, Sales Management, Sales Prospecting, Sales, Sales Strategy, Customer Relationship Management (CRM) Software
- Status: New
Skills you'll gain: Salesforce Development, Salesforce, Artificial Intelligence, Artificial Intelligence and Machine Learning (AI/ML), AI Personalization, Data Quality, Customer Relationship Management (CRM) Software, Predictive Analytics, Data Management, ChatGPT, Data Capture, Generative AI, Business Ethics, Customer Engagement
Coursera Instructor Network
Skills you'll gain: AI Personalization, Sales Enablement, Sales Strategy, Sales Process, Sales Management, Sales Development, Customer experience improvement, Sales Operations, Generative AI Agents, Customer Engagement, Sales, Data-Driven Decision-Making, Automation, Business Ethics
- Status: Free Trial
University of Colorado Boulder
Skills you'll gain: Customer experience strategy (CX), Technical Management, Media Planning, Marketing Strategy and Techniques, Campaign Management, Customer Relationship Management, Sales Management, Marketing and Public Relations, Supply Chain Management, Marketing Budgets, Loyalty Programs, Business Operations, Presentations, Financial Forecasting, Brand Management, Revenue Management, Sales Strategy, Advertising
Coursera Instructor Network
Skills you'll gain: ChatGPT, User Interface (UI), Self Service Technologies, Customer Service, Customer Support, Generative AI, Artificial Intelligence, Web Content
- Status: Free Trial
Skills you'll gain: Microsoft Copilot, Customer Relationship Management (CRM) Software, Marketing Automation, Customer experience improvement, Generative AI, Business Process Automation, Self Service Technologies, Sales Process, Sales Strategy, Customer Service, Marketing Analytics, Return On Investment, Automation, Lead Generation, Natural Language Processing
- Status: Free
Coursera Project Network
Skills you'll gain: HubSpot CRM, Customer Relationship Management (CRM) Software, Customer Relationship Management, Gmail, Help Desk Support, Marketing, Sales Support, Client Support
- Status: Free Trial
FAIR Institute
Skills you'll gain: Cyber Risk, Risk Appetite, Cyber Governance, Risk Management, Regulatory Compliance, Risk Analysis, Cybersecurity, Governance Risk Management and Compliance, Insurance, Compliance Management, Business Communication, Technical Communication, Strategic Communication, Business Reporting
- Status: Free Trial
University of California, Irvine
Skills you'll gain: Salesforce, Data Security, Customer Relationship Management (CRM) Software, Customer Engagement, Role-Based Access Control (RBAC), Customer Service, Data Maintenance, Business Reporting, Workflow Management, Data Integrity, Lead Generation, Business Process Automation, Mobile Security, Operational Efficiency
- Status: Free Trial
LearnKartS
Skills you'll gain: Data Import/Export, Dashboard, Salesforce, Data Cleansing, Salesforce Development, Data Migration, Business Reporting, Management Reporting, Data Management, Data Quality, Data Integration, Workflow Management, Data Visualization, Scheduling
In summary, here are 10 of our most popular crm courses
- Selling with Confidence:Â Dell
- Advanced Digital Marketing:Â University of Maryland, College Park
- Foundations of Effective Sales Pipeline Management:Â Coursera Instructor Network
- Salesforce Certified AI Associate Certification:Â Packt
- GenAI for Sales Teams:Â Coursera Instructor Network
- Building and Pitching Marketing Campaigns in Tech Industries:Â University of Colorado Boulder
- Designing a Customer Support Chatbot Using Flowise:Â Coursera Instructor Network
- Applications of Copilot in the Workplace:Â Microsoft
- HubSpot: Working with a ticketing system :Â Coursera Project Network
- Executive Communication and Governance:Â FAIR Institute