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Explore the CRM Course Catalog
- Status: NewStatus: Free Trial
University of Maryland, College Park
Skills you'll gain: Customer Retention, Loyalty Programs, Marketing Budgets, Brand Loyalty, Customer Acquisition Management, Competitive Analysis, Customer Analysis, Customer Relationship Management, Customer Insights, Marketing Channel, Online Advertising, Marketing Effectiveness, Digital Marketing, Social Media Campaigns, Business-To-Consumer, Cross-Channel Marketing, AI Personalization, Marketing Strategies, Customer Engagement, Marketing Analytics
Coursera Instructor Network
Skills you'll gain: Sales Pipelines, Sales Development, Sales Process, Lead Generation, Sales Management, Sales Prospecting, Sales, Sales Strategy, Customer Relationship Management (CRM) Software
Coursera Instructor Network
Skills you'll gain: AI Personalization, Sales Enablement, Sales Strategy, Sales Process, Sales Management, Sales Development, Customer experience improvement, Sales Operations, Generative AI Agents, Customer Engagement, Sales, Data-Driven Decision-Making, Automation, Business Ethics
- Status: Free Trial
Simplilearn
Skills you'll gain: Customer Retention, Marketing Strategies, Digital Marketing, Growth Strategies, Customer Acquisition Management, Customer Relationship Management, E-Commerce, Marketing Effectiveness, Customer Engagement, Email Marketing, Social Media Marketing, Marketing Automation, Persona Development, Consumer Behaviour
- Status: NewStatus: Free Trial
University of Maryland, College Park
Skills you'll gain: Customer Retention, Customer Acquisition Management, Customer Analysis, Marketing Channel, Customer Insights, Customer Relationship Management, Business-To-Consumer, Cross-Channel Marketing, Marketing Effectiveness, B2B Sales, Operating Cost, Strategic Marketing, Business Metrics, Market Analysis
Coursera Instructor Network
Skills you'll gain: ChatGPT, User Interface (UI), Self Service Technologies, Customer Service, Customer Support, Generative AI, Artificial Intelligence, Web Content
- Status: Free Trial
University of Colorado Boulder
Skills you'll gain: Customer Relationship Management, Operations Management, Technical Management, Executive Presence, Business Communication, Customer Retention, Loyalty Programs, Media Strategy, Corporate Communications, Customer Engagement, Marketing Budgets, Engineering Management, Sales Management, Technology Strategies, Sales Presentation, Marketing, Supply Chain Management, Branding, Brand Strategy, Marketing Planning
- Status: Free Trial
Skills you'll gain: Microsoft Copilot, Customer Relationship Management (CRM) Software, Marketing Automation, Customer experience improvement, Generative AI, Business Process Automation, Self Service Technologies, Sales Process, Sales Strategy, Customer Service, Marketing Analytics, Return On Investment, Automation, Lead Generation, Natural Language Processing
- Status: Free
Coursera Project Network
Skills you'll gain: HubSpot CRM, Customer Relationship Management (CRM) Software, Customer Relationship Management, Gmail, Help Desk Support, Marketing, Sales Support, Client Support
- Status: Free Trial
FAIR Institute
Skills you'll gain: Cyber Risk, Risk Appetite, Cyber Governance, Risk Management, Regulatory Compliance, Risk Analysis, Cybersecurity, Governance Risk Management and Compliance, Insurance, Compliance Management, Business Communication, Technical Communication, Strategic Communication, Business Reporting
- Status: Free Trial
University of California, Irvine
Skills you'll gain: Salesforce, Data Security, Customer Relationship Management (CRM) Software, Customer Engagement, Role-Based Access Control (RBAC), Customer Service, Data Maintenance, Business Reporting, Workflow Management, Data Integrity, Lead Generation, Business Process Automation, Mobile Security, Operational Efficiency
- Status: Free Trial
LearnKartS
Skills you'll gain: Data Import/Export, Dashboard, Salesforce, Data Cleansing, Salesforce Development, Data Migration, Business Reporting, Management Reporting, Data Management, Data Quality, Data Integration, Workflow Management, Data Visualization, Scheduling
In summary, here are 10 of our most popular crm courses
- Advanced Digital Marketing:Â University of Maryland, College Park
- Foundations of Effective Sales Pipeline Management:Â Coursera Instructor Network
- GenAI for Sales Teams:Â Coursera Instructor Network
- Behavioral Marketing:Â Simplilearn
- Selecting the Right Customer & Channel :Â University of Maryland, College Park
- Designing a Customer Support Chatbot Using Flowise:Â Coursera Instructor Network
- Building and Pitching Marketing Campaigns in Tech Industries:Â University of Colorado Boulder
- Applications of Copilot in the Workplace:Â Microsoft
- HubSpot: Working with a ticketing system :Â Coursera Project Network
- Executive Communication and Governance:Â FAIR Institute