Filter by
SubjectRequired
LanguageRequired
The language used throughout the course, in both instruction and assessments.
Learning ProductRequired
LevelRequired
DurationRequired
SkillsRequired
SubtitlesRequired
EducatorRequired
Explore the CRM Course Catalog
- Status: New
Skills you'll gain: Salesforce Development, Salesforce, Artificial Intelligence, Artificial Intelligence and Machine Learning (AI/ML), AI Personalization, Data Quality, Customer Relationship Management (CRM) Software, Predictive Analytics, Data Management, ChatGPT, Data Capture, Generative AI, Business Ethics, Customer Engagement
- Status: Free Trial
Skills you'll gain: Overcoming Objections, Closing (Sales), Value Propositions, Selling Techniques, Sales Presentation, Technical Sales, Sales Strategy, Sales Process, Sales, Business Communication, Customer Service
- Status: NewStatus: Free Trial
University of Maryland, College Park
Skills you'll gain: Customer Retention, Loyalty Programs, Marketing Budgets, Brand Loyalty, Customer Acquisition Management, Competitive Analysis, Customer Analysis, Customer Relationship Management, Customer Insights, Marketing Channel, Online Advertising, Marketing Effectiveness, Digital Marketing, Social Media Campaigns, Business-To-Consumer, Cross-Channel Marketing, AI Personalization, Marketing Strategies, Customer Engagement, Marketing Analytics
Coursera Instructor Network
Skills you'll gain: Sales Pipelines, Sales Development, Sales Process, Lead Generation, Sales Management, Sales Prospecting, Sales, Sales Strategy, Customer Relationship Management (CRM) Software
Coursera Instructor Network
Skills you'll gain: AI Personalization, Sales Enablement, Sales Strategy, Sales Process, Sales Management, Sales Development, Customer experience improvement, Sales Operations, Generative AI Agents, Customer Engagement, Sales, Data-Driven Decision-Making, Automation, Business Ethics
- Status: Free Trial
Simplilearn
Skills you'll gain: Customer Retention, Marketing Strategies, Digital Marketing, Growth Strategies, Customer Acquisition Management, Customer Relationship Management, E-Commerce, Marketing Effectiveness, Customer Engagement, Email Marketing, Social Media Marketing, Marketing Automation, Persona Development, Consumer Behaviour
- Status: NewStatus: Free Trial
University of Maryland, College Park
Skills you'll gain: Customer Retention, Customer Acquisition Management, Customer Analysis, Marketing Channel, Customer Insights, Customer Relationship Management, Business-To-Consumer, Cross-Channel Marketing, Marketing Effectiveness, B2B Sales, Operating Cost, Strategic Marketing, Business Metrics, Market Analysis
Coursera Instructor Network
Skills you'll gain: ChatGPT, User Interface (UI), Self Service Technologies, Customer Service, Customer Support, Generative AI, Artificial Intelligence, Web Content
- Status: Free Trial
University of Colorado Boulder
Skills you'll gain: Customer Relationship Management, Operations Management, Technical Management, Executive Presence, Business Communication, Customer Retention, Loyalty Programs, Media Strategy, Corporate Communications, Customer Engagement, Marketing Budgets, Engineering Management, Sales Management, Technology Strategies, Sales Presentation, Marketing, Supply Chain Management, Branding, Brand Strategy, Marketing Planning
- Status: Free Trial
University of Virginia Darden School Foundation
Skills you'll gain: Design Thinking, Marketing Strategy and Techniques, Business Marketing, Customer Relationship Management, Customer experience improvement, MarTech, Business Strategy, Change Management, Competitive Intelligence, Information Privacy, Digital Transformation, Artificial Intelligence, Business Ethics
- Status: Free Trial
Skills you'll gain: Microsoft Copilot, Customer Relationship Management (CRM) Software, Marketing Automation, Customer experience improvement, Generative AI, Business Process Automation, Self Service Technologies, Sales Process, Sales Strategy, Customer Service, Marketing Analytics, Return On Investment, Automation, Lead Generation, Natural Language Processing
- Status: Free
Coursera Project Network
Skills you'll gain: HubSpot CRM, Customer Relationship Management (CRM) Software, Customer Relationship Management, Gmail, Help Desk Support, Marketing, Sales Support, Client Support
In summary, here are 10 of our most popular crm courses
- Salesforce Certified AI Associate Certification:Â Packt
- Selling with Confidence:Â Dell
- Advanced Digital Marketing:Â University of Maryland, College Park
- Foundations of Effective Sales Pipeline Management:Â Coursera Instructor Network
- GenAI for Sales Teams:Â Coursera Instructor Network
- Behavioral Marketing:Â Simplilearn
- Selecting the Right Customer & Channel :Â University of Maryland, College Park
- Designing a Customer Support Chatbot Using Flowise:Â Coursera Instructor Network
- Building and Pitching Marketing Campaigns in Tech Industries:Â University of Colorado Boulder
- Building Generative AI Capabilities:Â University of Virginia Darden School Foundation