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Explore the CRM Course Catalog
- Status: NewStatus: Free Trial
University of Maryland, College Park
Skills you'll gain: Customer Retention, Customer Acquisition Management, Customer Analysis, Marketing Channel, Customer Insights, Customer Relationship Management, Business-To-Consumer, Cross-Channel Marketing, Marketing Effectiveness, B2B Sales, Operating Cost, Strategic Marketing, Business Metrics, Market Analysis
Coursera Instructor Network
Skills you'll gain: ChatGPT, User Interface (UI), Self Service Technologies, Customer Service, Customer Support, Generative AI, Artificial Intelligence, Web Content
- Status: Free Trial
University of Colorado Boulder
Skills you'll gain: Customer Relationship Management, Operations Management, Technical Management, Executive Presence, Business Communication, Customer Retention, Loyalty Programs, Media Strategy, Corporate Communications, Customer Engagement, Marketing Budgets, Engineering Management, Sales Management, Technology Strategies, Sales Presentation, Marketing, Supply Chain Management, Branding, Brand Strategy, Marketing Planning
- Status: Free Trial
University of Virginia Darden School Foundation
Skills you'll gain: Design Thinking, Marketing Strategy and Techniques, Business Marketing, Customer Relationship Management, Customer experience improvement, MarTech, Business Strategy, Change Management, Competitive Intelligence, Information Privacy, Digital Transformation, Artificial Intelligence, Business Ethics
- Status: Free Trial
Skills you'll gain: Microsoft Copilot, Customer Relationship Management (CRM) Software, Marketing Automation, Customer experience improvement, Generative AI, Business Process Automation, Self Service Technologies, Sales Process, Sales Strategy, Customer Service, Marketing Analytics, Return On Investment, Automation, Lead Generation, Natural Language Processing
- Status: Free
Coursera Project Network
Skills you'll gain: HubSpot CRM, Customer Relationship Management (CRM) Software, Customer Relationship Management, Gmail, Help Desk Support, Marketing, Sales Support, Client Support
- Status: Free Trial
FAIR Institute
Skills you'll gain: Cyber Risk, Risk Appetite, Cyber Governance, Risk Management, Regulatory Compliance, Risk Analysis, Cybersecurity, Governance Risk Management and Compliance, Insurance, Compliance Management, Business Communication, Technical Communication, Strategic Communication, Business Reporting
- Status: Free Trial
University of California, Irvine
Skills you'll gain: Salesforce, Data Security, Customer Relationship Management (CRM) Software, Customer Engagement, Role-Based Access Control (RBAC), Customer Service, Data Maintenance, Business Reporting, Workflow Management, Data Integrity, Lead Generation, Business Process Automation, Mobile Security, Operational Efficiency
- Status: Free Trial
LearnKartS
Skills you'll gain: Data Import/Export, Dashboard, Salesforce, Data Cleansing, Salesforce Development, Data Migration, Business Reporting, Management Reporting, Data Management, Data Quality, Data Integration, Workflow Management, Data Visualization, Scheduling
- Status: Free Trial
LearnKartS
Skills you'll gain: Salesforce, Data Import/Export, Dashboard, Salesforce Development, Application Deployment, Data Cleansing, Data Migration, User Accounts, Workflow Management, Business Reporting, Customer Relationship Management, Management Reporting, Continuous Deployment, Data Management, Identity and Access Management, Release Management, Data Quality, Data Integration, Authorization (Computing), Business Process Automation
- Status: Free Trial
Kennesaw State University
Skills you'll gain: Marketing Effectiveness, Marketing, Strategic Marketing, Stakeholder Management, Marketing Strategies, Business Marketing, Internal Communications, Corporate Sustainability, Value Propositions, Customer Insights, Consumer Behaviour, Customer Relationship Building
- Status: Free Trial
Kennesaw State University
Skills you'll gain: Customer Retention, Trustworthiness, Expectation Management, Corporate Sustainability, Brand Loyalty, Customer Relationship Management, Customer Insights, Customer experience strategy (CX), Environmental Social And Corporate Governance (ESG), Human Resource Strategy, Customer Relationship Building, Consultative Approaches, Diversity Marketing, Customer Analysis, Value Propositions, Target Market, Innovation, Socioeconomics, Business Ethics, Environmental Management Systems
In summary, here are 10 of our most popular crm courses
- Selecting the Right Customer & Channel :Â University of Maryland, College Park
- Designing a Customer Support Chatbot Using Flowise:Â Coursera Instructor Network
- Building and Pitching Marketing Campaigns in Tech Industries:Â University of Colorado Boulder
- Building Generative AI Capabilities:Â University of Virginia Darden School Foundation
- Applications of Copilot in the Workplace:Â Microsoft
- HubSpot: Working with a ticketing system :Â Coursera Project Network
- Executive Communication and Governance:Â FAIR Institute
- Salesforce Reporting:Â University of California, Irvine
- Data Management, Reports, and Dashboards:Â LearnKartS
- Salesforce Admin and App Builder:Â LearnKartS