Advance Your IT Support Specialist Career

Over the next decade, jobs in computer and information technology are projected to grow much faster than average*. Whether you want to increase your salary or pursue a specialization, you’ll find the resources you need to advance your IT career here.

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Build advanced IT skills and earn recognized credentials with industry leaders

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Skills you'll gain: Stakeholder Engagement, Software Development Life Cycle, Software Architecture, Agile Software Development, Project Management Life Cycle, Resource Management, Risk Management, Peer Review, Earned Value Management, Stakeholder Management, Agile Methodology, Project Risk Management, Team Motivation, Software Design, Kanban Principles, Project Schedules, Information Technology, Sprint Retrospectives, Interviewing Skills, Project Management

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Status: New AI skills

Skills you'll gain: Computer Networking, Package and Software Management, Network Troubleshooting, Systems Administration, Cloud Infrastructure, Network Administration, IT Infrastructure, Information Systems Security, TCP/IP, Network Security, File Systems, Microsoft Windows, Computer Security, Professional Networking, Application Security, Desktop Support, Computer Hardware, Technical Support, Interviewing Skills, Professional Development

Status: Free Trial

Skills you'll gain: Cost Management, Scope Management, Agile Project Management, Agile Methodology, Stakeholder Engagement, Project Management, Project Schedules, Agile Software Development, Cost Estimation, Kanban Principles, Project Scoping, Project Risk Management, Lean Methodologies, Conflict Management, Project Management Institute (PMI) Methodology, Project Management Office (PMO), Stakeholder Management, Project Planning, Project Management Life Cycle, Performance Analysis

Ready to take the next step up from your entry-level IT role? Positions in this field earn more than twice the average salary for all occupations, so you have many high-paying career paths and specializations to choose from*. As a mid-level or advanced IT professional, you may begin to focus on an industry niche such as InfoSec, cybersecurity, cloud computing, or business IT. Higher-level IT professionals can also hold IT management or digital product management roles. Learn more about how to prepare for more advanced IT roles and how Coursera can help:

Frequently asked questions (FAQ)

*US Bureau of Labor Statistics. ā€œOccupational Outlook Handbook: Computer and Information Technology Occupations, https://www.bls.gov/ooh/computer-and-information-technology/home.htm.ā€ Accessed February 1, 2024.