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Learner Reviews & Feedback for Technical Support Fundamentals by Google

4.8
stars
159,159 ratings

About the Course

In this course, you’ll be introduced to the world of Information Technology, or IT. You’ll learn about the different facets of Information Technology, like computer hardware, the Internet, computer software, troubleshooting, and customer service. This course covers a wide variety of topics in IT that are designed to give you an overview of what’s to come in this certificate program. By the end of this course, you’ll be able to: ● understand how the binary system works ● assemble a computer from scratch ● choose and install an operating system on a computer ● understand what the Internet is, how it works, and the impact it has in the modern world ● learn how applications are created and how they work under the hood of a computer ● utilize common problem-solving methodologies and soft skills in an Information Technology setting...

Top reviews

SA

Mar 13, 2022

I am very pleased to attend this course. I made a start in the field of IT with this course. Videos and texts are very clear, speakers are very good. Examples from real life are very useful to embody.

JB

Aug 4, 2020

I enjoyed all the presenters of the videos, they really took their time to get me involved and explained all the content clearly. I also enjoyed the videos that talked about current and future trends.

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9901 - 9925 of 10,000 Reviews for Technical Support Fundamentals

By VivianAmadi

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Jan 13, 2021

I loved it, it was easy to understand with a lot of information about the world of IT.

By Claro G

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Jan 5, 2021

I love the simplicity and engaging videos in the curriculum. The best 101 class in IT!

By Ravi S

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Jan 3, 2021

It will interest anyone who has a zeal to learn about computers. Job Well Done( JWD) !

By Maria M

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Dec 21, 2020

This gives me a good feeling. This gives me a ray of hope through this COVID pandemic.

By V.Visnukumar

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Dec 20, 2020

This courses would be more helpful to for every one who would like to learn about IT ,

By Sneh E

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Dec 16, 2020

i loved this course i know what is IT and other i am eager to complete this program!!!

By There i H J L Y

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Nov 23, 2020

Thank you for opening up my eyes and pushing me and showing me how big this IT can be.

By Christopher P

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Nov 21, 2020

great skills and expand my knowledge in the field for computer technology and IT world

By Tanya Y

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Nov 11, 2020

I am excited to continue learning more in the IT field. This course was very helpful.

By Cris L

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Nov 10, 2020

Covers the basics of IT support in a very fun way - lots of quizzes and hands-on labs.

By David S

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Nov 9, 2020

I learned a lot of knowledge that I did not know prior. It was a great beginner class.

By PENUJURI V T

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Nov 4, 2020

this couse i s help full to get high knowlage about computer security,operating system

By John U M

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Oct 26, 2020

This course teaches on all the basics need to be an IT SUPPORT, thanks for this course

By Emmanuel M N

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Oct 7, 2020

this is an awesome course that I can recommend to anyone who wish to become IT Support

By Makeba M

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Sep 24, 2020

I wish there were more assignments in the qwikLabs. The technical support was awesome.

By Richard C

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Sep 23, 2020

Excellent course for beginners or those hoping to 'brush up' on their IT fundamentals.

By DeMarco L

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Sep 10, 2020

This way the BEST intro to a course I've ever done. Can't wait to see what's in store.

By Ed S

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Aug 19, 2020

awesome place to absorb tons of technical knowledge in a world being dominated by tech

By April R

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Aug 17, 2020

Good start to building a foundation for one's IT career. You get what you put into it.

By Adan S

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Aug 15, 2020

A great course for IT knowledge and technical support (basic), but a lot of knowledge.

By Juan P G L

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Aug 14, 2020

Excelente herramienta y excelente contenido para aprender y reforzar tus conocimientos

By YASHRAJ J

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Jul 29, 2020

Very good course, got a lot of learning, keep providing such stuffs and help us groom.

By amjad h

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Jul 15, 2020

I am very happy the service , I was provided. specially , the technical qwiklabs team.

By Aravinth A

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Jul 10, 2020

i felt that the course really helps me to get into the real face of IT world out there

By SONALI D

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Jun 27, 2020

Thank you coursera and technical support fundamentals by google it was a nice course.