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Learner Reviews & Feedback for Technical Support Fundamentals by Google

4.8
stars
159,159 ratings

About the Course

In this course, you’ll be introduced to the world of Information Technology, or IT. You’ll learn about the different facets of Information Technology, like computer hardware, the Internet, computer software, troubleshooting, and customer service. This course covers a wide variety of topics in IT that are designed to give you an overview of what’s to come in this certificate program. By the end of this course, you’ll be able to: ● understand how the binary system works ● assemble a computer from scratch ● choose and install an operating system on a computer ● understand what the Internet is, how it works, and the impact it has in the modern world ● learn how applications are created and how they work under the hood of a computer ● utilize common problem-solving methodologies and soft skills in an Information Technology setting...

Top reviews

SS

Apr 17, 2021

This was a great experience learning skills from different fields and from industry experts gives so much of satisfaction and knowledge which would be very helpful in Life.Thankyou google and coursera

HW

Nov 30, 2020

I loved learning about the basics and fundamentals of IT, and I hope to continue learning about the industry in more depth! The course was wonderfully formatted for easy understanding and completion.

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9351 - 9375 of 10,000 Reviews for Technical Support Fundamentals

By Gabrielle N S

Jul 7, 2018

It was really refreshing on some courses, I definitely learned a lot of new things as well.

By Jameel D B

Jun 25, 2018

Very good intro in to the certificate program. Really sets you up for what is next to come.

By Kathleen M

Jun 6, 2018

In depth information. Really builds confidence in ones ability to resolve technical issues.

By Roel H

Mar 13, 2018

I really enjoyed this first course, I hope the second one is the same or better. Thank you!

By Emanuel R D I

Mar 11, 2018

Simple yet effective, goes over important reference material for where computers came from.

By jaison_scott@yahoo.com

Feb 8, 2018

Pretty good overview to kick off the program and give a non-ITer the basic building blocks.

By James

Mar 6, 2025

I did like this course for an IT beginner. It provided me with a lot of helpful knowledge.

By Hamza R

Nov 19, 2024

This course really amazing for evey student of computer Information, or science technology

By Jeronn B

Jun 21, 2024

Very Top notch, Well designed, Excellent information throughout course. Loved the course.

By Murtaza M

May 28, 2024

One of the best course I have done it help a lot in my knowledge and communication skills.

By Nathan W

Mar 31, 2024

Plan on going through it again. very refreshing and encouraging. Thank you all at Coursera

By Asaad M A

Oct 9, 2023

Through the course I learned so many information's that I would not get at the university.

By Trevor H

Sep 15, 2023

This course

was fun entertaining

and peeked my interest

to hear all the different

stories!

By Jeffery I

Sep 12, 2023

Really cool course with lots of information and materials, plus an interactive interface.

By Olushola O

Sep 3, 2023

An amazing experience with great learning that would assist me in my tech support job role

By Timothy N

Jul 22, 2023

I enjoyed the exploration of the different possible paths a carrier in IT can take someone

By Santiago R G

May 7, 2023

Great initiation course to IT Support makes you want to go deeper and learn more and more.

By Andrew R

Feb 27, 2023

Very informative and would recommend to everybody that is trying to learn more about tech!

By Ginger P

Feb 16, 2023

I wish I knew about Coursera IT Support Certification courses a few years ago. Thank you!

By Omar B

Jan 30, 2023

course was great, it has given me so much more confidence in my IT knowledge and abilities

By Walter C M I

Jan 24, 2023

In depth and teaches you a lot of the basics so you can start your path into the IT world!

By Courtney L

Nov 3, 2022

Very insightful and interesting. It focuses on the core principles. I really learnt alot.

By Yvan T M

Oct 21, 2022

Really interesting. If possible to add the types of support level, it will be interesting

By James D L T J

Oct 18, 2022

Honestly a very good course for someone who wants to get a broad knowledge of technology.