Chevron Left
Back to Technical Support Fundamentals

Learner Reviews & Feedback for Technical Support Fundamentals by Google

4.8
stars
159,116 ratings

About the Course

In this course, you’ll be introduced to the world of Information Technology, or IT. You’ll learn about the different facets of Information Technology, like computer hardware, the Internet, computer software, troubleshooting, and customer service. This course covers a wide variety of topics in IT that are designed to give you an overview of what’s to come in this certificate program. By the end of this course, you’ll be able to: ● understand how the binary system works ● assemble a computer from scratch ● choose and install an operating system on a computer ● understand what the Internet is, how it works, and the impact it has in the modern world ● learn how applications are created and how they work under the hood of a computer ● utilize common problem-solving methodologies and soft skills in an Information Technology setting...

Top reviews

ST

Mar 25, 2022

Very good overview that was quite informative. I appreciate the format of the course with the videos, quizes, discussion and assignments. I look forward to the next courses and completing the program.

RK

Sep 13, 2020

Great course! Good start for any IT career. I love the fact that there are no pre-requisites required to enroll. Not even a high school diploma needed just your willingness to learn. Thank you Google!

Filter by:

7726 - 7750 of 10,000 Reviews for Technical Support Fundamentals

By Ebony A

Apr 12, 2019

You can really tell the investment Google and Coursera have taken to make such a great course. Keep it up!

By Parker J

Apr 10, 2019

Excellent course! Very happy that I saw the advertisement on YouTube. This is definitely the right start.

By JD D

Apr 9, 2019

I really enjoyed this course. It was a great introduction into the world of being an IT support specialist.

By Shaun A

Mar 19, 2019

I absolutely loved it. It was so easy since I knew so much already, but it was nice to learn new stuff too.

By James W

Feb 12, 2019

This course is a great fundamentals course for those just wanting to get their feet wet in the world of IT.

By Mathieu R

Nov 4, 2018

This course was a great introduction to IT and I am really excited to see what other courses have to bring.

By I J N

May 27, 2018

Am very much impressed. The instructors and the content of this course is so beautiful and super. I love it

By Michael D D

Mar 16, 2018

Lots of good content. I really enjoyed being able to work at my own pace whenever it was convenient for me.

By Bablu K

Mar 12, 2018

It goes without saying that the course is very interactive and teaches concepts that you need. Well-done!!!

By Ahmed K O A

May 14, 2025

I've learned a lot of technical information and skills. That made me ready for going deep to the IT field.

By Narin R

Feb 24, 2025

I learned all necessary lesson in this courses. I am more confident to get in the field of IT Specialist.

By Bridgette W

Dec 24, 2023

The information is covered in a way that is both easy to understand and easy to apply to labwork questions

By Thiago A

Aug 21, 2023

Exceptional, complete didactic, a great first step in an IT career is possible to choose with this course.

By Felicity R

Aug 3, 2023

The learning content is really well organized. Learned the basic fundamentals of hardware and software .

By Eric

Jul 2, 2023

It was a great experience and great learning time and I look forward to becoming an IT support specialist.

By Shaketra C

Jan 22, 2023

This course was great. It was easy to navigate through the course work and made things easy to understand.

By Mduduzi N

Dec 16, 2022

THIS HAS BEEN A GREAT EXPIRIENCE WITH SOME CHALLANGES BUT I MADE IT THROUGH THANK YOU GOOGLE AND COURSERA.

By Monika B

Dec 12, 2022

Course delivery method and outlining contents are clear, concise and very simple. Great Job to the team :)

By Karson W

Oct 19, 2022

tons of info and a overall great introduction even for someone with a lot of practical knwoledge already.

By Bee S

Aug 21, 2022

Great way to start learning more about I.T regardless if your new to I.T or brushing up on more knowledge.

By Matt A

Jul 18, 2022

Very broad and general, but also useful knowledge that can be applied in your daily and professional life.

By Ammon (

Jul 12, 2022

Very well constructed, and is absolutely geared at bringing a beginner up to speed in an approachable way.

By Samuel O A

Jun 28, 2022

IF i was thought like did when i started learning programming i think i will have had a smooth beginnings.

By Khoo W L

May 23, 2022

The course gives a concise overview and the presenters are experienced, fluent and interesting.

Thank you.

By Salai A M M

Apr 27, 2022

Instructors are really good at teaching. Recommended for beginner who has never experience about IT world.