It was a great course. I thought it was thorough and give a novice IT person confidence that it's not as hard as it seems

Very resourceful course, engaging instructors. I would highly recommend it to my friends. Thank you, Google and Coursera.

A very informative and a well put together course. The videos are great and the quizzes really help retain the knowledge.

This course of Technical support specialist by google is a wonderful job. the content and the instructors are incredible.

Instructors were enthusiastic, knowledgeable and communicated well. Material was pertinent to being reintroduced into IT.

I think this was a great course to have a hands on to the technical support field. I would totally recommend this course.

Great thanks to Google support team for developed detailed content for this Technical Support Fundamentals certification.

It was a great introduction to the IT field and I'm looking to expand on this knowledge and continue through this course.

I love this course. I have learned so much in-depth information which I don't know before. thank you Coursera and Google.

I am very excited to have a certificate from google for this course. I have gained lot of knowledge about IT fundamental.

Course was very informational. All of the googlers were very easily understood! I enjoyed learned the basic IT functions.

This course is very educative. I recommend it for everyone that wants to into the field of IT support. Thank you coursera

Great mix of videos, discussions, quizzes and interactive quizzes (such as logging into a VM and testing out new skills).

Great course that is easy to follow. You feel ready to keep going towards the goal of becoming an IT support specialist.

Great Course two introduce someone to Tech Support Fundamentals. Highly recommend for anyone who wants to enter IT field.

Excellent fundamental course for binary operations and provide sound basic knowledge for the computer architecture layer.

I very much so enjoyed the way the videos were produced. They were straight to the point while still covering key points.

Excellent way to learn the fundamentals of tech support. Wish there were more lab assignments for more hands-on training.

Fantastic into to IT and very informative and helpful. I enjoyed this course greatly and am very excited to move forward!

As i tech guru i thoroughly enjoyed this lesson. there was alot that i already knew but i still enjoyed it none the less.

This is the best course that everyone can take on online and learn the fundamentals of basic IT terminology and concepts.

A great introduction that makes me want to learn more with checkpoints in the video that made sure i was paying attention

Everything in this course is explain clearly and understandable, It has good concepts and I highly recommend this course.

This is an excellent fundamental course to prepare the student for more in depth information in each specialized segment.

A good introductory course or consolidation of many key areas of IT. Will lead on well to the rest of the specialization.