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Learner Reviews & Feedback for Technical Support Fundamentals by Google

4.8
stars
159,116 ratings

About the Course

In this course, you’ll be introduced to the world of Information Technology, or IT. You’ll learn about the different facets of Information Technology, like computer hardware, the Internet, computer software, troubleshooting, and customer service. This course covers a wide variety of topics in IT that are designed to give you an overview of what’s to come in this certificate program. By the end of this course, you’ll be able to: ● understand how the binary system works ● assemble a computer from scratch ● choose and install an operating system on a computer ● understand what the Internet is, how it works, and the impact it has in the modern world ● learn how applications are created and how they work under the hood of a computer ● utilize common problem-solving methodologies and soft skills in an Information Technology setting...

Top reviews

IA

Jan 9, 2020

I recommend this course to everybody that is looking into starting a career in IT Support IndustriesAlso for Experienced IT Support Specialist in order to gain additional knowledge and useful skills

JM

Feb 15, 2018

Great introduction to IT and the different standards that are used in the field. It really gives you an idea of what to expect and the different aspects that you may encounter while you're on the job.

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6476 - 6500 of 10,000 Reviews for Technical Support Fundamentals

By Robi G

Jan 31, 2021

I really enjoyed study with Coursera, the course I followed was very easy to understand and very well explained.

Thank you!

By Brenda G G

Dec 15, 2020

That's a great course. It made me learn new things, remember skills that I've learned some years ago and improve my skills.

By Andrew L

Nov 30, 2020

This course is an incredible introduction or even a refresher for people interested in Information Technology at any level.

By Garland T W

Nov 23, 2020

This course really opened my mind to the wonderful world of computers and all the many things spinning in the IT universe.

By TechZite G

Nov 18, 2020

That's a good and interesting course from Google bringing forward with the help of Coursera. Thank you Google and Coursera.

By Mehmet B O

Oct 30, 2020

First online course that I accomplished. Thanks to all the instructors and contributors. Enjoyable, instructive experience.

By Carlos A V M

Oct 28, 2020

Muy contento de tomar este curso. Los mentores son excelentes, tienen la habilidad de hacerlo ver todo muy fácil y simple.

By Marcus D V

Oct 20, 2020

A great starting point to get your feet wet in the many facets of the IT world. I am looking forward to the other courses.

By Brandon G

Oct 15, 2020

Fue un curso realmente entretenido, aprendí muchas cosas nuevas y efectivamente me gustaria seguir aprendiendo acerca de TI

By kenneth n

Oct 13, 2020

Awesome Course.

I have learned a lot so far.

It serves as a good starting point for me.

Thank you, Google.

Thank you, Coursera.

By Isaiah M T

Oct 8, 2020

This is an excellent course I have learned a lot of new things and I will continue to expand my knowledge in future courses

By Andre N A

Oct 3, 2020

Thank you very much for opening my mind about the IT world. This course is great! Continue sharing your knowledge to other.

By Taha G

Sep 28, 2020

I purely enjoy having this online experience while I am adapting myself to specific set of skills. Thanks for great module.

By cool s

Sep 22, 2020

An Awesome Course with best teachers.It was very interesting and the way every one teaches in the course was very engaging.

By Alice C

Sep 21, 2020

It was an excellent introduction to the certification program. The presenters were all very personable, and did a good job.

By John M

Sep 9, 2020

Great course. Learned so much. Great for beginners and to get a refresher for those who have been out the game for a while.

By Mr W

Aug 5, 2020

This Course taught me a lot about the role of an IT technician/Specialist & the way to communicate with the user/customers.

By Ana F

Aug 2, 2020

Very thorough, and lots of good and useful information for beginners. I had fun and im very excited to continue my journey.

By Danish. K

Apr 24, 2020

This course was great for understanding the very basics of IT before entering to the endless possibilities of the IT world.

By Jhon M M M

Apr 18, 2020

Fantastic course, I was able to learn the basic concepts, the methodology of work and situations to face in the real world.

By William A

Mar 17, 2020

The course was very informative and taught me a lot about things I already knew and open up my understanding of technology.

By Alexandrine W

Mar 15, 2020

I enjoyed the course. Much to learn even when one knows already some of it. For me it was Virtual Machines. Fascinating!

By William R H J

Mar 5, 2020

A really great learning experience. As important as anything, I found QwikLab support to be very good and quick to respond!

By zachary m

Feb 25, 2020

A very concise and straight forward course which has been easy to follow. Looking forward to finishing off the next course.

By Pablo C H

Dec 5, 2019

Great Course, very good labs and exams, if it is for a refresher or if you are new to the IT world I recommend this course.