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Learner Reviews & Feedback for Technical Support Fundamentals by Google

4.8
stars
159,159 ratings

About the Course

In this course, you’ll be introduced to the world of Information Technology, or IT. You’ll learn about the different facets of Information Technology, like computer hardware, the Internet, computer software, troubleshooting, and customer service. This course covers a wide variety of topics in IT that are designed to give you an overview of what’s to come in this certificate program. By the end of this course, you’ll be able to: ● understand how the binary system works ● assemble a computer from scratch ● choose and install an operating system on a computer ● understand what the Internet is, how it works, and the impact it has in the modern world ● learn how applications are created and how they work under the hood of a computer ● utilize common problem-solving methodologies and soft skills in an Information Technology setting...

Top reviews

SA

Mar 13, 2022

I am very pleased to attend this course. I made a start in the field of IT with this course. Videos and texts are very clear, speakers are very good. Examples from real life are very useful to embody.

JB

Aug 4, 2020

I enjoyed all the presenters of the videos, they really took their time to get me involved and explained all the content clearly. I also enjoyed the videos that talked about current and future trends.

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9951 - 9975 of 10,000 Reviews for Technical Support Fundamentals

By Jeremy T

Dec 22, 2018

Went into a good depth about the subjects. It didn't leave open ended statements also.

By Taiwo S O

Aug 8, 2018

Really educative, I learnt a lot about Info Tech which is unknown to me in past month.

By Dylan R

Mar 24, 2018

Material well organized and easy to follow. Work load and assignments were manageable.

By Helen R G

Mar 21, 2018

I have learned so much from this course and I am excited about a career in IT Support.

By Beniamin T

Mar 12, 2018

Excellent overview and explanations. So far so good.

Very good explanations throughout.

By Ivan M

Feb 23, 2018

Very helpful in getting started in the basics of computing and information technology.

By Philip M

Feb 3, 2018

Very interesting course with very good teachers! Easy explanations and good exercises.

By Timothy W

Feb 3, 2018

Exactly what it says on the tin... a fantastic introduction to the fundamentals of IT.

By Sinitin D

Apr 3, 2025

some moment were little bit strange, especially with not working labs, but overall ok

By Sayra H V P

Mar 11, 2025

Muy bien Estructurados los temas y videos mas los refuerzos de cuestionarios exelente

By Abner P

Dec 8, 2024

Curso excelente.Há muito tempo queria fazê-lo e surgiu a oportunidade.Recomendo muito

By Ricky N

Oct 1, 2024

An excellent certificate for new candidates who are embarking on a new journey to IT!

By Delroy N

Sep 6, 2024

Very informative and easy to understand. Fantastic course to teach anyone the basics.

By John S

Jul 3, 2024

I really enjoyed the course and am looking forward to moving ahead in the IT program.

By Sunitha G

Jan 22, 2024

Very detailed much elaborated and clear explanations ,Thank you for all the support

By nuno m

Sep 16, 2023

very good course I'm loving it and I recommend it to everyone who wants to get int it

By Helen M

Aug 17, 2023

Great course! I could move at my own pace and really enjoyed the material and videos.

By Erninx B

Jul 27, 2023

The course is a great course, teacher are so good, explanations are clear and simple.

By Trayton T

Jul 23, 2023

I just love Coursera and no I'm not getting paid to say this! :)) Great opportunity!!

By Tristan J

Jun 13, 2023

Very good introductory course. I feel much more motivated now to continue the course.

By Caleb G

May 30, 2023

for me it was super easy the other courses get very hard and confusing to me at least

By Eliud A

May 15, 2023

One of the most complete courses I've seen. Very well put together and user friendly.

By Nkosinathi D

May 8, 2023

looking forward to accomplish something for a while I thought I was a failure in line

By Safina B

Mar 27, 2023

It's very understandable because, of the videos and good subtitles and transcriptions

By Ignacio M

Feb 13, 2023

Muy bueno interesante y divertido gracias por darnos esta oportunidad de aprendizaje.