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Learner Reviews & Feedback for Technical Support Fundamentals by Google

4.8
stars
159,159 ratings

About the Course

In this course, you’ll be introduced to the world of Information Technology, or IT. You’ll learn about the different facets of Information Technology, like computer hardware, the Internet, computer software, troubleshooting, and customer service. This course covers a wide variety of topics in IT that are designed to give you an overview of what’s to come in this certificate program. By the end of this course, you’ll be able to: ● understand how the binary system works ● assemble a computer from scratch ● choose and install an operating system on a computer ● understand what the Internet is, how it works, and the impact it has in the modern world ● learn how applications are created and how they work under the hood of a computer ● utilize common problem-solving methodologies and soft skills in an Information Technology setting...

Top reviews

SS

Apr 17, 2021

This was a great experience learning skills from different fields and from industry experts gives so much of satisfaction and knowledge which would be very helpful in Life.Thankyou google and coursera

HW

Nov 30, 2020

I loved learning about the basics and fundamentals of IT, and I hope to continue learning about the industry in more depth! The course was wonderfully formatted for easy understanding and completion.

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9251 - 9275 of 10,000 Reviews for Technical Support Fundamentals

By Natalie R

Mar 2, 2018

Great overview of tech support. Very informative & interesting, even for a beginner like me.

By J. H

Feb 27, 2018

This course is well put together.

The lectures, pop quizzes, tests, and labs are outstanding.

By Melissa M

Feb 20, 2018

I enjoyed this course very much. It was easy to follow and provided a lot of useful content.

By Chase V N

Feb 10, 2018

I thoroughly enjoyed the course content, and am excited for more of what the program offers!

By Rebecca S

Feb 2, 2018

It's delivered in manageable sections. It makes sense. The format is easy to use. I'm a fan!

By Cleve J G

Jan 26, 2018

A more accessible and enjoyable online course on IT Fundamentals would be difficult to find.

By Queen B

Dec 9, 2024

I loved the feedback and links on the test. That let's me know where I need to improve at.

By Istahil I

Nov 23, 2024

this material was essential and informational. i enjoyed completing this part of the course

By Victor O

Aug 31, 2024

This course gives a great foundational depth of a Technical Support Requirement. I love it!

By Kent R

Aug 12, 2024

Very helpful start with good learning materials to grasp the skill that needed in IT field.

By Hussain S

Jul 19, 2024

That was super i learned the basic of IT Support that was great journey to learn the basic.

By Esther E

Feb 16, 2024

i have been able to understand networking,computer hardware,internet of things and lot more

By King W

Dec 9, 2023

It was a great course and i hope it will lead to a new career and improved outcome in life.

By Kevin C

Sep 26, 2023

Super interactive and helpful introduction to encourage users to continue to the next step.

By Borislav K

Sep 19, 2023

Such a great experience, and really an honor to be a part of this Google education program.

By Adekunle O

May 31, 2023

i love everything about this course and i hope to learn more.thank you for this opportunity

By Peter I N

May 24, 2023

My participation has helped me immesely. This course is very articulated and easy to grasp.

By Sherrice L H

May 8, 2023

Great foundational information. good supplemental reading in addition to the video content.

By Asaju o R

Mar 1, 2023

I enjoyed every bit of thr course. we look forward to more professional courses from google

By Sharon I

Feb 27, 2023

This course is invaluable. It presents IT knowledge in a very amicable way. Easy to learn.

By Abdul R A

Feb 17, 2023

It was an awesome journey and I learned a lot about customer service and technical support.

By Muhammad N Q

Jan 23, 2023

I really enjoyed in this online course. This course is supportive to enhance my IT skillls.

By Pragyan K

Jan 21, 2023

Exceptionally ethical and the course could be a use to anyone with zero skills on computer.

By Agnese Z

Nov 15, 2022

I was wondering about course. It wasn't so hard, but It was many things what I didn't know.

By Damith W

Sep 13, 2022

This is a really impressive course for all the people who are looking for IT support jobs.