Chevron Left
Back to Technical Support Fundamentals

Learner Reviews & Feedback for Technical Support Fundamentals by Google

4.8
stars
159,159 ratings

About the Course

In this course, you’ll be introduced to the world of Information Technology, or IT. You’ll learn about the different facets of Information Technology, like computer hardware, the Internet, computer software, troubleshooting, and customer service. This course covers a wide variety of topics in IT that are designed to give you an overview of what’s to come in this certificate program. By the end of this course, you’ll be able to: ● understand how the binary system works ● assemble a computer from scratch ● choose and install an operating system on a computer ● understand what the Internet is, how it works, and the impact it has in the modern world ● learn how applications are created and how they work under the hood of a computer ● utilize common problem-solving methodologies and soft skills in an Information Technology setting...

Top reviews

SS

Apr 17, 2021

This was a great experience learning skills from different fields and from industry experts gives so much of satisfaction and knowledge which would be very helpful in Life.Thankyou google and coursera

HW

Nov 30, 2020

I loved learning about the basics and fundamentals of IT, and I hope to continue learning about the industry in more depth! The course was wonderfully formatted for easy understanding and completion.

Filter by:

9051 - 9075 of 10,000 Reviews for Technical Support Fundamentals

By ABDIHAKIM a

•

Jan 28, 2024

I have learnt alot, from zero to able understand how computer works and executes its programs

By S B

•

Jan 9, 2024

I love this course. I learned so many new things about computer hardware and software. Thanks

By Ifeanyichukwu C

•

Nov 28, 2023

This course was an eye opener and knowledge enriching platform for my technical skill growth.

By Samuel D

•

Oct 31, 2023

the course is so resourceful, with lots of real-life scenarios. Thank you google and Coursera

By Dai M

•

Aug 30, 2023

Im happy to have found the fundamental course very easy to follow. Im ready for the next ones

By MUHAMMAD J H

•

Aug 22, 2023

Incredible & valuable content for learners to get started with Technical Support Fundamentals

By Michael C

•

Aug 10, 2023

So far I feel like it is one of the most comprehensive college-level courses I've ever taken.

By Ramon S

•

Aug 10, 2023

Great Course!!!

Anyone could understands this Fundamentals, no matter how much knows about IT.

By Jamil B

•

Aug 6, 2023

I like it all de information

and the hard

work of the team help me too learn about

it support

By Muhammad W

•

Jul 25, 2023

The experience was awesome, I learned much new things and specially customer service dealing.

By Javier G E

•

Jul 13, 2023

A solid class with a huge amount of useful basic information. Happy Google put this together.

By Kawther S

•

Jul 4, 2023

very informative, but need to add more descriptive information about hardware and networking.

By Andrea C R

•

Jul 2, 2023

I enjoyed watching the videos with content and the enthusiastic and knowledgeable presenters.

By Syed A

•

Apr 19, 2023

Great course. Learned so much about the basics of IT from assembling a PC to Customer Service

By Janice C

•

Feb 28, 2023

I enjoyed learning about the digital hardware and software that I use everyday in more depth.

By Rony M

•

Feb 27, 2023

Excellent course. Very entertaining and quite good. I hope I can finish the remaining modules

By John I I

•

Jan 26, 2023

The information covered was taught in a very easy to comprehend manner. Thank you to the team

By Abiy M

•

Jan 13, 2023

It was a great course . It is comprehensive and easily comprehendible. Thanks for the chance.

By Etuk F

•

Jan 2, 2023

my life now has a meaning after this course, was taken. i'm so glad that i'm a step ahead of.

By benjamin m

•

Dec 22, 2022

Beautiful and the best fundamental that all the words i can say because it touch every basics

By Tezza V

•

Dec 14, 2022

Some technical errors in the first 2 weeks tests, but all around great course!! I enjoyed it!

By PEM T

•

Dec 2, 2022

Thanks Google IT support, the course opened my door and I am still on the way to verify my ID

By Patrick L

•

Dec 2, 2022

The online learning platform is ideal for us in other continents. I enjoyed every part of it.

By SABBAR A

•

Nov 25, 2022

Its an amazing experience and my first ever online learning course. Thanks coursera & Google