Chevron Left
Back to Technical Support Fundamentals

Learner Reviews & Feedback for Technical Support Fundamentals by Google

4.8
stars
159,116 ratings

About the Course

In this course, you’ll be introduced to the world of Information Technology, or IT. You’ll learn about the different facets of Information Technology, like computer hardware, the Internet, computer software, troubleshooting, and customer service. This course covers a wide variety of topics in IT that are designed to give you an overview of what’s to come in this certificate program. By the end of this course, you’ll be able to: ● understand how the binary system works ● assemble a computer from scratch ● choose and install an operating system on a computer ● understand what the Internet is, how it works, and the impact it has in the modern world ● learn how applications are created and how they work under the hood of a computer ● utilize common problem-solving methodologies and soft skills in an Information Technology setting...

Top reviews

ZT

Oct 21, 2020

function setup (){bacground( 255. google is the best . 255.0);It was amazing!!!! ;I will definitely continue to the next course. I gained a lot of interesting information. ; highly recommended. ; }

GS

May 4, 2020

Still a great refresher to me and listed in a comprehensive manner which I am thankful for even though I knew some or even a lot of these fundamentals already in a distant and previous life of mine...

Filter by:

7251 - 7275 of 10,000 Reviews for Technical Support Fundamentals

By Muhammad A Y

Jun 18, 2020

It was an amazing journey. The content was easily and beautifully explained and i had a lot of fun completing it.

By Furqan B

Jun 15, 2020

I Really enjoyed this course. It was wellrounded. I enjoyed building a computer and learning how to install an OS

By Christofer C

Jun 5, 2020

It was so user friendly and useful. It walked the fine line of being easy and informative. 10/10 would recommend.

By Jami S

May 31, 2020

Immediately applicable knowledge and vocabulary that gives me more confidence in my IT Help Desk role. Thank you.

By Terry S S

May 23, 2020

Very detailed for beginners. Each topic was thoroughly explained and taught. I will continue with more courses.

By Arsen I

May 17, 2020

This course has helped me to gain knowledge and fundamentals of being in an IT Technical Support role. Thank you!

By David C

May 8, 2020

Great and ultimate experience! Must have skills during this quarantine no excuses to come out without new skills!

By Siddharth M

Mar 16, 2020

This is really nice course. if you love technology and you wanna make your passion as career then this is for you

By Vincent E

Mar 13, 2020

This was a very good foundation course in Technical Support Fundamentals and I really gained a lot completing it.

By Amanda N

Jan 22, 2020

This course is a great starting point for anyone who is interested in IT, already in IT, or is just a basic user.

By Johnny S

Nov 11, 2019

This was a great means of review of my knowledge and also helped me learn more about the beginning of the industy

By Patrick H T

Oct 2, 2019

This was a fantastic course and I'm better as a result of this experience. Great format and learning experience.

By Cody S

Jul 6, 2018

It was pretty easy, but I enjoyed using vitrual machines and seeing the tech google is coming up with. super cool

By João P I

Apr 18, 2025

uma insperiência única, conteúdo excelente. alguns temas fundamentais para minha futura carreira muito obrigado.

By Robert M

Oct 6, 2023

Was very fun and interesting, helped me understand some concepts that I had only played around with in the past.

By Tera F

Feb 10, 2023

I thoroughly enjoyed the course! It is a challenge working and furthering education. But it is most rewarding.

By Johar A

Jan 15, 2023

Amazing experience with this course.

I have learned how to support and resolve issue as an IT Support Specialist

By uwem u

Dec 3, 2022

Awesome experience with clear and concise example to take the learner through an easy journey in the world of IT

By Jacqueline P

Nov 4, 2022

Very easy for anyone who is just starting out with learning computers. This was a great refresher course for me.

By Ronick T

Oct 17, 2022

This course was a wonderful reintroduction to the Fundamentals of IT Support. I look forward to learning more.

By Tina S

Aug 14, 2022

You will be equipped to start working in entry-level IT support jobs. I have enjoyed studying this course a lot.

By Richard A P

Aug 13, 2022

The Technical Support Fundamentals course is an excellent course as an introductory course into computer basics.

By BELGACEM G

Jun 1, 2022

J'ai rapidement compris votre merveilleuse façon de présenter les leçons et j'ai beaucoup profité de vos leçons.

By Alexis R C

Jan 12, 2022

Amazing opportunity to be exposed to this information that I can now take with me as the journey continues in IT