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Learner Reviews & Feedback for Technical Support Fundamentals by Google

4.8
stars
159,074 ratings

About the Course

In this course, you’ll be introduced to the world of Information Technology, or IT. You’ll learn about the different facets of Information Technology, like computer hardware, the Internet, computer software, troubleshooting, and customer service. This course covers a wide variety of topics in IT that are designed to give you an overview of what’s to come in this certificate program. By the end of this course, you’ll be able to: ● understand how the binary system works ● assemble a computer from scratch ● choose and install an operating system on a computer ● understand what the Internet is, how it works, and the impact it has in the modern world ● learn how applications are created and how they work under the hood of a computer ● utilize common problem-solving methodologies and soft skills in an Information Technology setting...

Top reviews

IA

Jan 9, 2020

I recommend this course to everybody that is looking into starting a career in IT Support IndustriesAlso for Experienced IT Support Specialist in order to gain additional knowledge and useful skills

JM

Feb 15, 2018

Great introduction to IT and the different standards that are used in the field. It really gives you an idea of what to expect and the different aspects that you may encounter while you're on the job.

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6451 - 6475 of 10,000 Reviews for Technical Support Fundamentals

By Keyur

Apr 18, 2023

I learned so many things from this course, also I upgrading my skill through this IT support fundamental. Thanks to Google.

By Kristina A

Apr 11, 2023

I am very satisfied with this course. It really helped me understand IT world better. Looking forward for the next courses.

By Ricardo V

Jan 31, 2023

I have learned. a lot on this course, thank you google , great job, keep up teaching new generation of IT Support...thanks.

By Patrick H

Jan 25, 2023

Great starting point for those looking to start a career in IT Support. This course will give you a very solid foundation.

By Eris P

Dec 6, 2022

I learned so much. I had only the most basic understanding of IT, and now I am confident that I can answer basic questions.

By Martin M

Nov 10, 2022

Exciting, educative, i as suprised that the classes got practical as well . i.e. assembling a system unit, that was amazing

By Asad U K

Sep 28, 2022

Highly recommended the course to IT field interrested personnel irrspective of their academic or professional backgrounds.

By Luis F F M

Sep 28, 2022

A good mix between refreshing of the base concepts and interview/customer support skills, even for those who already know.

By huu h n

Sep 10, 2022

This course provides very details about technical and a lot of really useful advice for trouble shooting in the real life.

By Farkhanda M A

Jul 12, 2022

great course prefer everyone to take it, because it gives alot of information to new comes who doesn't have any background

By Coach W

May 8, 2022

The course was very well explained thank you to all the Google Experts that gave a helping hand. Thank you again so much .

By Joshua A

May 5, 2022

highly educative and easy to understand lectures, I am so happy obtaining my certificate in Technical Support Fundamentals.

By Alfredo R

May 4, 2022

Great introductory course. Presentations are well organized and beautifully explained. Can't wait to continue on this path.

By Benito V

Apr 8, 2022

Its a great introduction to the I.T field, for those who are unaware of the internals and externals of the computing world.

By Neil T

Jan 2, 2022

This was a good layout of the fundamentals of Technical Support. Now I'm excited to get into the deeper technical support.

By Andres E

Oct 5, 2021

I found it interesting, the last part of how we can interact with the user. We definitely need a lot of patience sometimes.

By James S A N

Sep 15, 2021

Very accessible information. Well suited to working parents who don't have big blocks of time to sit at a device and work.

By Abraham A S

Aug 9, 2021

The Certificate could have said "credited Course" instead of non-credit. Then the certificate value would be more valuable.

By Adam F

Aug 2, 2021

Was very helpful enjoyed every moment of the course would recommend to anyone wanting to learn it will absolutely help you.

By Jonathan L R

Jul 8, 2021

I thought this was a good basis for starting with a program of this nature. I learned a lot in regards to basic operations.

By Clinton S

Jul 1, 2021

Great for a refresher and for newcomers who wishes to enter the IT field. Information was both new and refreshing to learn.

By Shareq

Apr 18, 2021

It was an fantastic Journey, and I think you guys are making an history and its pleasure to be a part of it as a student !!

By Anu H

Apr 14, 2021

Thank you! Very well built course. Clear structure, encouraging knowledgeable lecturers. I liked being part of this course.

By David W

Mar 22, 2021

Good Experience. Provides a lot of information to become proficient in IT support. Absolutely worth the time and effort.

By Alfian A H

Mar 11, 2021

Very good course. It teaches you the fundamental in IT. Especially working with hardware and installing OS you use everyday