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Learner Reviews & Feedback for Technical Support Fundamentals by Google

4.8
stars
159,074 ratings

About the Course

In this course, you’ll be introduced to the world of Information Technology, or IT. You’ll learn about the different facets of Information Technology, like computer hardware, the Internet, computer software, troubleshooting, and customer service. This course covers a wide variety of topics in IT that are designed to give you an overview of what’s to come in this certificate program. By the end of this course, you’ll be able to: ● understand how the binary system works ● assemble a computer from scratch ● choose and install an operating system on a computer ● understand what the Internet is, how it works, and the impact it has in the modern world ● learn how applications are created and how they work under the hood of a computer ● utilize common problem-solving methodologies and soft skills in an Information Technology setting...

Top reviews

YC

May 25, 2020

Great course for beginners and experts. Easy to understand and a good refresher for those who have been into IT for a long date. Recommend it to everyone looking for a high quality course on coursera.

SS

May 4, 2020

It goes through a good amount of foundational information for IT. It goes with the technical side as well as the soft skills and resume/interview information which are just as important as technical.

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6051 - 6075 of 10,000 Reviews for Technical Support Fundamentals

By John C

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Mar 30, 2024

You thought you knew about IT foundation until you get to finish this course! A must for every IT personnel to finish and master!

By Habibi A

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Mar 10, 2024

Terimakasih karena course ini membantu saya tentang troubleshooting dan beberapa pengetahuan yang sebelumnya belum saya dapati :3

By Matthew H

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Jan 17, 2024

Loved this course, lots of great information that was a review and new information that reinforced the existing knowledge I have.

By YOUSSEF M

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Jul 21, 2023

Explaining the principles and basics in the world of information technology in an easy and simplified way. It is really wonderful

By Aakash A

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May 28, 2023

it was great learning about all the fundamentals and the online learning experience was also good thanks for such an opportunity!

By Matthew F

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Apr 29, 2023

Thank you everyone for all the hard work it took to put this course together. It was very informative and followed a clear path!

By Jared P

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Apr 28, 2023

great refesher couse in all the basics of IT and i also learned new stuff that i didn't know easy to watch/listen and understand

By Faydah Y

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Mar 8, 2023

My gratitude goes beyond words. This has opened a new world to me : Linux Operating Systems. Thank you Google! Thank you Coursera

By Christine M

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Feb 16, 2023

Good overview of the basics that an IT person needs to know and what IT support involves (ie, documenting and customer service).

By Tracy L

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Feb 1, 2023

I loved this learning platform and feel that this course really helped me learn the basic fundamentals of information technology.

By Alex F

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Oct 7, 2022

I've been learning a lot in this course, I still want more details about the IT field, and I'm going for it. Highly recommended!

By Anass Z

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Sep 9, 2022

I thought i knew a lot about computers, it appears to me now that i didn't and i am glad i joined this course, thank you google!

By Alejandra C

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Aug 31, 2022

Muy completo y es cero complejo, aprendes muchos conceptos y demás los fundamentos que necesitas para una prendizaje más complejo

By Samuel W M

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Jun 18, 2022

It was a great experience. I have learned things I didn't know. I'm more confident in my skills than before. Thank you so much.

By Julio C

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May 20, 2022

It was a great foundational course. I look forward to taking the rest of the courses in this IT Support Professional Certificate.

By Dr. S I

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Nov 17, 2021

Comprehensive video lectures and illustrations.

I highly recommend this course for anyone wanting to start a career in IT support.

By Abdus S S

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Nov 15, 2021

It was fun and pretty easy to learn about IT because of the amazing Faculty of Google. I would like to thank Coursera for my aid.

By Jorge R

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Oct 5, 2021

Muy buen curso, me permite conocer como funcionan la cosas y porque usamos la tecnologĂ­a para resolver problemas de la vida real.

By Robert R

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Sep 23, 2021

This course took many complex ideas and made them more digestible for me. Very easy to follow, just do the work and the readings.

By Derek H

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Jul 6, 2021

More engaging than any class I physically had to attend or many other websites that offer learning content! Absolutely love this!

By HAMED A A

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Jul 3, 2021

It was an excellent course, from which I benefited from a lot of information and skills that I did not have. Thank you, thank you

By Anthony Z

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Jun 9, 2021

This was a great educational course on IT Tech Support. I learned great useful material from this course. It was worth the money.

By Mark N

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Apr 29, 2021

high quality videos, clear details of intructions, step-by step assignments. These make great learning experiences. Thanks a lot!

By Mohammed A

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Apr 28, 2021

This is a very informational and easy course I recommend for people trying to get some extra knowledge or beginner advice for IT.

By Michael B

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Apr 23, 2021

The coursework was easy to understand and kudos to all of the people who put this coursework all together. On to the next course!