AM
Mar 19, 2018
I really liked this course. I think it is very useful and productive to understand more deeply how to lead a conflict and which are the most appropriate tools to manage different types of conflicts.
JC
Sep 7, 2019
Understanding the types of conflict will allow for clearer directions on resolution to said conflicts. Understanding that conflict can allow growth of a team is helpful in one's everyday business.
By Anne G
•Sep 18, 2019
Good basic information to build on
By Kamaria
•Mar 30, 2021
This was a great course overall.
By NICOLE S - W
•Apr 16, 2019
Good content. Good presentation.
By Mariya K
•Jan 13, 2019
Very systematic and informative.
By Mike P
•Dec 10, 2020
Nice approach and explanations
By Uda W
•Sep 4, 2016
So helpful. I learned a lot.
By Mimibullybug Q
•Dec 8, 2015
Excellent course content.
By Santosh D
•Sep 16, 2016
Nice course. Informative
By iyiozor e u
•Mar 16, 2016
highly interesting...
By Praveen K
•May 20, 2024
overall was good.
By RODRIGO C
•Mar 12, 2019
fluid and usufull
By Diamond T
•Feb 1, 2016
Very good class
By Andréa G P
•Oct 6, 2015
nice course.
By Renato F M F
•Sep 28, 2016
Interesting
By King C M
•Jun 5, 2016
Good course
By Pankaj K
•May 20, 2024
completed
By Eng I A
•Jun 8, 2016
Very Good
By Shantanu G
•Mar 27, 2020
......
By Ronnie B
•Apr 3, 2020
great
By Prerana K
•Jul 31, 2024
.
By Nicolas P
•Aug 24, 2018
Good class overall and a topic that any manager should master before even taking office. However, the tone of voice and the talking speed during some part of the course are too slow and give the impression that its filling a void. Some part could be more lively.
However, the interviews are really insightful and provide a great "hands-on" feeling which is very welcomed.
By Daniel M
•Nov 14, 2016
I definitely would recommend more essential books and maybe TED Talks as well.
Great books on communication were written by William Ury
Getting to Yes
Getting to Yes with yourself (essential book)
Beyond Reason
https://www.amazon.de/Getting-Yes-Yourself-Worthy-Opponents/dp/0062390678/ref=sr_1_6?ie=UTF8&qid=1479132707&sr=8-6&keywords=William+ury
By Viktoriia S
•Aug 18, 2017
Hard language, some teachers are talking too quickly and hard to understand what they are saying. Not good structure of lessons. I would add lectures to read after videos, to make it more understandable. And also some some test to add. I didn't have this problem with UCI course Project Management which I liked a lot.
By KONSTANTINOS D
•Dec 22, 2020
Excellent course and very easy to understand. However, I think that common sense is all you will ever need in order to be able to resolve a conflict. Therefore, smart/intelligent persons may find it kind of redundant.
By Varvara
•May 26, 2020
Great course, useful material.
Peer graded only, no experienced professor will review your work. If your peers decide to give you a bad grade, you will have a bad grade despite the grade your work should have earned.