The "Roles and Responsibilities of a Sales Representative" course is designed to help an entry-level sales professional gain a firm understanding of the primary expectations from their role and the skillsets required to meet those expectations effectively. Practical tips, expert interviews and hands-on assessments and suitable assignments make this course interesting, engaging and useful for a beginner in the world of sales. By the end of this course, the learner will be able to:
Roles and Responsibilities of a Sales Representative
Roles and Responsibilities of a Sales Representative
Ce cours fait partie de Zoho Sales Representative Certificat Professionnel
Instructeur : Zoho CRM
Inclus avec 
Obtenez un aperƧu d'un sujet et apprenez les principes fondamentaux.
niveau DĆ©butant
ExpƩrience recommandƩe
2 semaines Ć complĆ©ter
at 10 hours a week
Planning flexible
Apprenez Ć votre propre rythme
Ce que vous apprendrez
Structure of a sales department in an organization.
List the roles and responsibilities of a sales rep.
Qualifying new business and retaining existing business.
Visualize a day in the life of a sales rep.
CompƩtences que vous acquerrez
- CatƩgorie : Customer Acquisition Management
- CatƩgorie : Customer Relationship Management
- CatƩgorie : Customer Retention
- CatƩgorie : Process Mapping
- CatƩgorie : Organizational Structure
- CatƩgorie : Account Management
- CatƩgorie : Sales Pipelines
- CatƩgorie : Sales
- CatƩgorie : Sales Process
- CatƩgorie : Prospecting and Qualification
- CatƩgorie : General Sales Practices
- CatƩgorie : New Business Development
- CatƩgorie : Customer Relationship Management (CRM) Software
DĆ©tails Ć connaĆ®tre
Certificat partageable
Ajouter Ć votre profil LinkedIn
RĆ©cemment mis Ć jourĀ !
mars 2025
Ćvaluations
18 devoirs
EnseignƩ en Anglais
DƩcouvrez comment les employƩs des entreprises prestigieuses maƮtrisent des compƩtences recherchƩes
Ćlaborez votre expertise en Business Essentials
Ce cours fait partie de la Zoho Sales Representative Certificat Professionnel
Lorsque vous vous inscrivez Ć ce cours, vous ĆŖtes Ć©galement inscrit(e) Ć ce Certificat Professionnel.
- Apprenez de nouveaux concepts auprĆØs d'experts du secteur
- AcquƩrez une comprƩhension de base d'un sujet ou d'un outil
- DƩveloppez des compƩtences professionnelles avec des projets pratiques
- Obtenez un certificat professionnel partageable auprĆØs de Zoho Corporation
Il y a 5 modules dans ce cours
This module will introduce the learner to the Sales Rep Professional Certificate Program, take them through the program objectives and course categories. The learners will familiarise themselves with the Zoho CRM application and meet their instructors. By the end of this module, the learners will have clarity over why they need to do this program and how it will help them advance their sales game.
Inclus
3 vidƩos4 lectures
In this module, the learner will gain an understanding of common structure of a sales department in an organization. This knowledge will help them get a good perspective on what their own responsibilities might be and how to collaborate with various other stakeholders to fulfill the organization's objectives in the big picture.
Inclus
10 vidƩos3 lectures3 devoirs
In this module, the learner will undertand the primary role of a sales rep in qualifying new businesses and the steps they navigate in doing so.
Inclus
20 vidƩos4 lectures6 devoirs
In this module, the learner will be able to understand the importance of retaining existing business via key account management and the generic process involved in doing so.
Inclus
13 vidƩos4 lectures5 devoirs
This module will give an entry level sales professional some great practical tips and best practices on how to navigate their roles and responsibilities in the real sales world.
Inclus
5 vidƩos16 lectures4 devoirs
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Foire Aux Questions
The Zoho Sales Representative Professional Certificate Program is designed to equip aspiring and current sales professionals with the essential skills and knowledge to excel in a challenging marketplace.Ā
A sales representative is the primary point of contact for a customer in an organization and they are primarily responsible for qualifying new business, retaining existing business and managing key accounts.Ā
Access to lectures and assignments depends on your type of enrollment. If you take a course in audit mode, you will be able to see most course materials for free. To access graded assignments and to earn a Certificate, you will need to purchase the Certificate experience, during or after your audit. If you don't see the audit option:
The course may not offer an audit option. You can try a Free Trial instead, or apply for Financial Aid.
The course may offer 'Full Course, No Certificate' instead. This option lets you see all course materials, submit required assessments, and get a final grade. This also means that you will not be able to purchase a Certificate experience.
Plus de questions
Aide financiĆØre disponible,