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    Customer Journey Courses Online

    Understand customer journey mapping for optimizing customer interactions. Learn to create seamless experiences across various touchpoints.

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    Explore the Customer Journey Course Catalog

    • F

      Fractal Analytics

      Introduction to Vertex AI

      Skills you'll gain: MLOps (Machine Learning Operations), Applied Machine Learning, Generative AI, Artificial Intelligence and Machine Learning (AI/ML), Google Cloud Platform, Large Language Modeling, User Interface (UI), Cloud Computing

      4.9
      Rating, 4.9 out of 5 stars
      ·
      8 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: New
      New
      Status: Free Trial
      Free Trial
      J

      Johns Hopkins University

      Quality and Safety in Ambulatory Healthcare Management

      Skills you'll gain: Patient Safety, Continuous Quality Improvement (CQI), Performance Improvement, Medical Management, Health Care Procedure and Regulation, Healthcare Industry Knowledge, Practice Management, Health Care Administration, Risk Management, Key Performance Indicators (KPIs), Risk Analysis

      4.8
      Rating, 4.8 out of 5 stars
      ·
      8 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      U

      University of Maryland, College Park

      PMP Exam Prep: Managing People with Power Skills

      Skills you'll gain: Stakeholder Management, Stakeholder Engagement, Resource Planning, Conflict Management, Team Motivation, Resource Management, Project Management, Leadership, Agile Project Management, People Management, Team Leadership, Negotiation, Communication, Decision Making

      4.9
      Rating, 4.9 out of 5 stars
      ·
      10 reviews

      Beginner · Course · 1 - 3 Months

    • Status: Free
      Free
      G

      Goldman Sachs

      Social Impact Strategy with Goldman Sachs 10,000 Women

      Skills you'll gain: Corporate Sustainability, Environmental Social And Corporate Governance (ESG), Entrepreneurship, Business Planning, Business Ethics, Business Strategy, Key Performance Indicators (KPIs), Performance Measurement, Stakeholder Engagement, Goal Setting, Business Analysis, Value Propositions, Business Management, Strategic Planning

      4.7
      Rating, 4.7 out of 5 stars
      ·
      54 reviews

      Mixed · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      T

      Tecnológico de Monterrey

      Implicaciones estratégicas de la marca

      Skills you'll gain: Brand Strategy, Branding, Brand Management, Brand Awareness, Brand Loyalty, Strategic Marketing, Strategic Partnership, Organizational Strategy, Business Strategy, Marketing Strategies, Customer experience improvement, Growth Strategies, Strategic Communication, Market Share, New Business Development, Consumer Behaviour, User Experience, Product Lifecycle Management, Competitive Analysis

      4.8
      Rating, 4.8 out of 5 stars
      ·
      53 reviews

      Beginner · Course · 1 - 4 Weeks

    • E

      Edureka

      Gen AI for Data Privacy & Protection

      Skills you'll gain: Generative AI, Data Ethics, Personally Identifiable Information, Information Privacy, General Data Protection Regulation (GDPR), Data Security, Data Governance, Technology Solutions, Cybersecurity, Artificial Intelligence

      4.8
      Rating, 4.8 out of 5 stars
      ·
      10 reviews

      Beginner · Course · 1 - 4 Weeks

    • C

      Coursera Project Network

      Create surveys with Qualtrics

      Skills you'll gain: Customer Retention, Customer Insights, Customer Data Management, User Feedback, Customer experience improvement, Market Research

      4.2
      Rating, 4.2 out of 5 stars
      ·
      14 reviews

      Beginner · Guided Project · Less Than 2 Hours

    • Status: Free Trial
      Free Trial
      C

      Codio

      Software Testing for Developers

      Skills you'll gain: Jest (JavaScript Testing Framework), User Acceptance Testing (UAT), Cucumber (Software), Postman API Platform, Software Testing, Behavior-Driven Development, Test Tools, Selenium (Software), Test Driven Development (TDD), Unit Testing, Acceptance Testing, Performance Testing, Functional Testing, Test Automation, Usability Testing, Application Programming Interface (API), User Interface (UI), Test Case, API Design

      4.2
      Rating, 4.2 out of 5 stars
      ·
      15 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      E

      EDUCBA

      Modern Web Development Specialization

      Skills you'll gain: Restful API, CI/CD, Model View Controller, ASP.NET, Cloud Infrastructure, Continuous Deployment, Load Balancing, OAuth, Continuous Integration, Continuous Delivery, Cloud Computing, Cloud Applications, Application Deployment, Cloud Computing Architecture, Cloud Platforms, Infrastructure As A Service (IaaS), Web Applications, Web Development, Microservices, Secure Coding

      4.9
      Rating, 4.9 out of 5 stars
      ·
      162 reviews

      Intermediate · Specialization · 3 - 6 Months

    • Status: Free Trial
      Free Trial
      U

      University of California San Diego

      Hacking COVID-19 — Course 1: Identifying a Deadly Pathogen

      Skills you'll gain: Bioinformatics, Infectious Diseases, Molecular Biology, Computational Thinking, Microbiology

      4.4
      Rating, 4.4 out of 5 stars
      ·
      54 reviews

      Beginner · Course · 1 - 4 Weeks

    • D

      Dubai College of Tourism

      Dubai Hospitality Marketing

      Skills you'll gain: Online Advertising, Promotional Strategies, Hospitality, Digital Marketing, Marketing Strategy and Techniques, Consumer Behaviour, Customer Insights, Customer experience improvement, Marketing, Target Market, Strategic Marketing, Marketing Channel, Content Marketing, Target Audience, Market Trend, Market Analysis, Brand Strategy

      4.2
      Rating, 4.2 out of 5 stars
      ·
      6 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      D

      Duke University

      Pandas for Data Science

      Skills you'll gain: Pandas (Python Package), Data Cleansing, Data Manipulation, NumPy, Query Languages, Data Integration, Python Programming, Data Import/Export, Data Analysis, Debugging

      4.3
      Rating, 4.3 out of 5 stars
      ·
      9 reviews

      Beginner · Course · 1 - 4 Weeks

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    In summary, here are 10 of our most popular customer journey courses

    • Introduction to Vertex AI : Fractal Analytics
    • Quality and Safety in Ambulatory Healthcare Management: Johns Hopkins University
    • PMP Exam Prep: Managing People with Power Skills: University of Maryland, College Park
    • Social Impact Strategy with Goldman Sachs 10,000 Women: Goldman Sachs
    • Implicaciones estratégicas de la marca: Tecnológico de Monterrey
    • Gen AI for Data Privacy & Protection: Edureka
    • Create surveys with Qualtrics: Coursera Project Network
    • Software Testing for Developers: Codio
    • Modern Web Development Specialization: EDUCBA
    • Hacking COVID-19 — Course 1: Identifying a Deadly Pathogen: University of California San Diego

    Skills you can learn in Marketing

    Market (economics) (28)
    Social Media (15)
    Marketing Strategy (14)
    Analytics (13)
    Brand (13)
    Digital Marketing (13)
    Marketing Analytics (11)
    Plan (11)
    Advertising (9)
    Modeling (9)
    Social Media Marketing (9)
    Brand Management (7)

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