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    Technical Support Courses Online

    Study technical support for customer service excellence. Learn to troubleshoot, resolve issues, and support users.

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    Explore the Technical Support Course Catalog

    • Status: Free Trial
      Free Trial
      I

      IBM

      Basic System Programming on IBM Z

      Skills you'll gain: Job Control Language (JCL), z/OS, Unix, IBM DB2, Mainframe Computing, System Programming, Operating Systems, Data Management, File Systems, System Configuration, Transaction Processing

      4.8
      Rating, 4.8 out of 5 stars
      ·
      359 reviews

      Intermediate · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      U

      University of Michigan

      Exploring Generative AI for Learning Design

      Skills you'll gain: Generative AI, Ideation, Education Software and Technology, Prompt Engineering, Artificial Intelligence, Design, Creative Design

      4.5
      Rating, 4.5 out of 5 stars
      ·
      31 reviews

      Beginner · Course · 1 - 4 Weeks

    • C

      Coursera Project Network

      Essential Causal Inference Techniques for Data Science

      Skills you'll gain: Regression Analysis, Data Science, Statistical Machine Learning, Data-Driven Decision-Making, R Programming, Statistical Inference, Applied Machine Learning, Classification And Regression Tree (CART), Machine Learning, Statistical Methods, Advanced Analytics, Data Analysis, Predictive Modeling

      4.5
      Rating, 4.5 out of 5 stars
      ·
      38 reviews

      Beginner · Guided Project · Less Than 2 Hours

    • Status: Free Trial
      Free Trial
      I

      Imperial College London

      Advanced App Development in Android

      Skills you'll gain: Virtual Reality, Augmented and Virtual Reality (AR/VR), Computer Graphics, Visualization (Computer Graphics), Virtual Environment, Logo Design, Android Development, Augmented Reality, Computer Graphic Techniques, Application Development, Graphics Software, Animation and Game Design, Mobile Development, Interactive Design, Linear Algebra

      4.3
      Rating, 4.3 out of 5 stars
      ·
      126 reviews

      Intermediate · Specialization · 3 - 6 Months

    • U

      UNSW Sydney (The University of New South Wales)

      How to Validate your Startup Idea

      Skills you'll gain: Entrepreneurship, Financial Modeling, Financial Statements, Value Propositions, Financial Forecasting, Growth Strategies, New Product Development, Business Planning, Business Modeling, Market Opportunities, Investment Management, Lean Methodologies, Strategic Partnership, Persona Development, Customer Analysis, Presentations

      4.2
      Rating, 4.2 out of 5 stars
      ·
      148 reviews

      Mixed · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      U

      University of Illinois Urbana-Champaign

      Health Data Science Foundation

      Skills you'll gain: Health Informatics, Deep Learning, Machine Learning, Health Care, Artificial Neural Networks, Supervised Learning, Applied Machine Learning, Artificial Intelligence and Machine Learning (AI/ML), Image Analysis, Unsupervised Learning, Program Development, Predictive Modeling

      3
      Rating, 3 out of 5 stars
      ·
      28 reviews

      Advanced · Course · 1 - 4 Weeks

    • Status: New
      New
      G

      Genentech

      Data Science with Real World Data in Pharma

      Skills you'll gain: Pharmaceuticals, Clinical Research, Clinical Trials, Statistical Analysis, Real Time Data, Data Analysis, Statistical Methods, Biostatistics, Data Science, Epidemiology, Health Informatics, Healthcare Industry Knowledge, Data Quality

      4.8
      Rating, 4.8 out of 5 stars
      ·
      6 reviews

      Intermediate · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      I

      Imperial College London

      Health Systems Development: Introduction to Health Systems

      Skills you'll gain: Health Systems, Health Equity, Health Care, Health Assessment, Health Policy, Health Disparities, Health Administration, Healthcare Industry Knowledge, Public Health, Public Health and Disease Prevention

      4.7
      Rating, 4.7 out of 5 stars
      ·
      186 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      S

      SkillUp EdTech

      Scrum Master Capstone

      Skills you'll gain: User Story, Sprint Retrospectives, Sprint Planning, Backlogs, Agile Product Development, Agile Project Management, Product Roadmaps, Project Closure, Agile Methodology, Product Management, Kanban Principles, Stakeholder Engagement, Team Building, Meeting Facilitation, Estimation

      4.9
      Rating, 4.9 out of 5 stars
      ·
      38 reviews

      Advanced · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      E

      EDUCBA

      ARM Cortex (STM32) Deep Dive: Mastering Embedded Systems

      Skills you'll gain: Embedded Software, Embedded Systems, Peripheral Devices, C (Programming Language), System Programming, Hardware Architecture, Data Structures, Debugging, Hardware Troubleshooting, Development Environment, Performance Tuning, Integrated Development Environments, C++ (Programming Language)

      4.7
      Rating, 4.7 out of 5 stars
      ·
      43 reviews

      Advanced · Course · 1 - 4 Weeks

    • Status: Free
      Free
      C

      Coursera Project Network

      Create a Project Management Tracker using Google Sheets

      Skills you'll gain: Google Sheets, Collaborative Software, Productivity Software, Organizational Skills, Spreadsheet Software, Project Management Software, Project Coordination, Small Business Accounting, Data Management

      4.6
      Rating, 4.6 out of 5 stars
      ·
      274 reviews

      Beginner · Guided Project · Less Than 2 Hours

    • Status: Free Trial
      Free Trial
      U

      Universidad Nacional Autónoma de México

      Designing data-intensive applications

      Skills you'll gain: Data Mining, Database Design, Scalability, Database Systems, Relational Databases, Unstructured Data, Transaction Processing, Databases, Systems Design, Big Data, Data Architecture, Data Storage Technologies, NoSQL, Data Processing, Maintainability, SQL, Apache Hadoop

      4.2
      Rating, 4.2 out of 5 stars
      ·
      38 reviews

      Intermediate · Course · 1 - 4 Weeks

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    In summary, here are 10 of our most popular technical support courses

    • Basic System Programming on IBM Z: IBM
    • Exploring Generative AI for Learning Design: University of Michigan
    • Essential Causal Inference Techniques for Data Science: Coursera Project Network
    • Advanced App Development in Android: Imperial College London
    • How to Validate your Startup Idea: UNSW Sydney (The University of New South Wales)
    • Health Data Science Foundation: University of Illinois Urbana-Champaign
    • Data Science with Real World Data in Pharma: Genentech
    • Health Systems Development: Introduction to Health Systems: Imperial College London
    • Scrum Master Capstone: SkillUp EdTech
    • ARM Cortex (STM32) Deep Dive: Mastering Embedded Systems: EDUCBA

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