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    • Customer Journey

    Customer Journey Courses Online

    Understand customer journey mapping for optimizing customer interactions. Learn to create seamless experiences across various touchpoints.

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    Explore the Customer Journey Course Catalog

    • Status: Free Trial
      Free Trial
      P

      Packt

      Introduction to Rust Programming and Core Concepts

      Skills you'll gain: Rust (Programming Language), Development Environment, Programming Principles, Computer Programming Tools, Data Structures, Algorithms

      3.8
      Rating, 3.8 out of 5 stars
      ·
      15 reviews

      Beginner · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      S

      SkillUp EdTech

      Data Integration, Data Storage, & Data Migration

      Skills you'll gain: Data Migration, Cloud Storage, Data Management, Data Integration, Data Storage, Data Infrastructure, Data Architecture, Data Security, Data Transformation, Data Pipelines, File Systems, Disaster Recovery

      4.8
      Rating, 4.8 out of 5 stars
      ·
      12 reviews

      Intermediate · Course · 1 - 4 Weeks

    • Status: Free
      Free
      C

      Coursera Project Network

      Digging Deeper into Audience Reports in Google Analytics

      Skills you'll gain: Google Analytics, Web Analytics, Benchmarking, Customer Engagement, Customer Analysis, Performance Analysis, Management Reporting, Customer Retention, User Research

      4.6
      Rating, 4.6 out of 5 stars
      ·
      54 reviews

      Intermediate · Guided Project · Less Than 2 Hours

    • Status: New
      New
      Status: Free Trial
      Free Trial
      P

      Packt

      Security Fundamentals and Identity Management

      Skills you'll gain: Identity and Access Management, Cryptography, Encryption, Risk Management Framework, Threat Management, Cybersecurity, Authentications, Data Security, Personally Identifiable Information, Security Controls, User Accounts, Information Privacy, Cyber Risk, Multi-Factor Authentication, Authorization (Computing)

      4.8
      Rating, 4.8 out of 5 stars
      ·
      9 reviews

      Intermediate · Course · 1 - 3 Months

    • Status: New
      New
      I

      IIT Bombay

      Design Thinking and Innovation

      Skills you'll gain: Design Thinking, User Research, Ideation, Prototyping, Human Centered Design, User Experience Design, Product Design, Innovation, Brainstorming, Creative Thinking, Empathy, User Feedback, Product Development, Customer experience improvement

      Beginner · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      P

      Packt

      Elasticsearch 8 and the Elastic Stack: In-Depth and Hands-On

      Skills you'll gain: Kibana, Data Import/Export, Restful API, Data Mapping, Data Visualization Software, Data Integration, Query Languages, Time Series Analysis and Forecasting, Dashboard, Data Management, Apache Kafka, Histogram, Information Architecture, NoSQL, Performance Tuning, Software Installation, Amazon Web Services, Security Information and Event Management (SIEM), System Monitoring, Data Maintenance

      4.4
      Rating, 4.4 out of 5 stars
      ·
      12 reviews

      Beginner · Specialization · 1 - 3 Months

    • L

      LearnQuest

      Scrum Master Certification Exam Preparation

      Skills you'll gain: Sprint Planning, Agile Methodology, User Story, Sprint Retrospectives, Backlogs, Agile Project Management, Meeting Facilitation, Continuous Improvement Process, Team Leadership, Cross-Functional Collaboration

      4.3
      Rating, 4.3 out of 5 stars
      ·
      47 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      U

      University of Maryland, College Park

      PMP Exam Prep: Managing People with Power Skills

      Skills you'll gain: Stakeholder Management, Stakeholder Engagement, Resource Planning, Conflict Management, Team Motivation, Resource Management, Project Management, Leadership, Agile Project Management, People Management, Team Leadership, Negotiation, Communication, Decision Making

      4.9
      Rating, 4.9 out of 5 stars
      ·
      10 reviews

      Beginner · Course · 1 - 3 Months

    • E

      Edureka

      Snowflake Cloud Data Platform: Getting Started

      Skills you'll gain: Snowflake Schema, Data Storage, Data Management, Data Sharing, User Accounts, Data Warehousing, SQL, Identity and Access Management, Stored Procedure, Performance Tuning, Data Security, Cloud Computing Architecture

      4
      Rating, 4 out of 5 stars
      ·
      7 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: New
      New
      Status: Free Trial
      Free Trial
      J

      Johns Hopkins University

      Quality and Safety in Ambulatory Healthcare Management

      Skills you'll gain: Patient Safety, Continuous Quality Improvement (CQI), Performance Improvement, Medical Management, Health Care Procedure and Regulation, Healthcare Industry Knowledge, Practice Management, Health Care Administration, Risk Management, Key Performance Indicators (KPIs), Risk Analysis

      4.8
      Rating, 4.8 out of 5 stars
      ·
      8 reviews

      Beginner · Course · 1 - 4 Weeks

    • C

      Coursera Instructor Network

      Designing a Customer Support Chatbot Using Flowise

      Skills you'll gain: ChatGPT, User Interface (UI), Self Service Technologies, Customer Service, Customer Support, Generative AI, Artificial Intelligence, Web Content

      4.4
      Rating, 4.4 out of 5 stars
      ·
      11 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: New
      New
      W

      Whizlabs

      Exam Prep DP-600: Microsoft Fabric Analytics Engineer

      Skills you'll gain: Power BI, Microsoft Azure, Data Lakes, Data Analysis Expressions (DAX), Azure Synapse Analytics, Data Modeling, Data Governance, Data Warehousing, Microsoft SQL Servers, Data Analysis, Extract, Transform, Load, Data Import/Export, Data Integration, Real Time Data, Data Transformation, Data Management, Data Architecture, Data Pipelines, Role-Based Access Control (RBAC), Performance Tuning

      Intermediate · Course · 1 - 4 Weeks

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    In summary, here are 10 of our most popular customer journey courses

    • Introduction to Rust Programming and Core Concepts: Packt
    • Data Integration, Data Storage, & Data Migration: SkillUp EdTech
    • Digging Deeper into Audience Reports in Google Analytics: Coursera Project Network
    • Security Fundamentals and Identity Management: Packt
    • Design Thinking and Innovation: IIT Bombay
    • Elasticsearch 8 and the Elastic Stack: In-Depth and Hands-On: Packt
    • Scrum Master Certification Exam Preparation: LearnQuest
    • PMP Exam Prep: Managing People with Power Skills: University of Maryland, College Park
    • Snowflake Cloud Data Platform: Getting Started: Edureka
    • Quality and Safety in Ambulatory Healthcare Management: Johns Hopkins University

    Skills you can learn in Marketing

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    Advertising (9)
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    Social Media Marketing (9)
    Brand Management (7)

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