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    Technical Support Courses Online

    Study technical support for customer service excellence. Learn to troubleshoot, resolve issues, and support users.

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    Explore the Technical Support Course Catalog

    • Status: Free Trial
      Free Trial
      Q

      Queen Mary University of London

      Getting Started with Leadership

      Skills you'll gain: Stakeholder Management, Organizational Change, Time Management, Organizational Leadership, Leadership and Management, Organizational Structure, Business Leadership, Leadership, Executive Presence, Leadership Development, Influencing

      4.6
      Rating, 4.6 out of 5 stars
      ·
      84 reviews

      Advanced · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      U

      University of Michigan

      AI for Design and Optimization

      Skills you'll gain: Artificial Intelligence and Machine Learning (AI/ML), Generative AI, Artificial Intelligence, Computer-Aided Design, Design Thinking, Technical Design, Machine Learning Methods, Machine Learning, Artificial Neural Networks, Data-Driven Decision-Making, Deep Learning, Applied Machine Learning, Machine Learning Algorithms, Algorithms

      4.1
      Rating, 4.1 out of 5 stars
      ·
      25 reviews

      Intermediate · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      S

      SkillUp EdTech

      Practice Exam for AIPMM Certified Product Manager (CPM)

      Skills you'll gain: Product Management, Product Lifecycle Management, Go To Market Strategy, Agile Methodology, Innovation, Market Analysis

      4.9
      Rating, 4.9 out of 5 stars
      ·
      39 reviews

      Advanced · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      N

      Northeastern University

      Business Application of Machine Learning and Artificial Intelligence in Healthcare

      Skills you'll gain: Decision Support Systems, Process Mapping, Business Intelligence, Business Analytics, Predictive Analytics, Data-Driven Decision-Making, Health Technology, Customer experience strategy (CX), Care Management, Artificial Intelligence and Machine Learning (AI/ML), Predictive Modeling, Applied Machine Learning, Healthcare Industry Knowledge, Performance Metric

      4.4
      Rating, 4.4 out of 5 stars
      ·
      83 reviews

      Intermediate · Course · 1 - 4 Weeks

    • U

      University of California, Santa Cruz

      Data-Driven Animation for Science Communication

      Skills you'll gain: Scientific Visualization, Data Literacy, Data Visualization Software, Animations, Video Editing, Data Presentation, Data Storytelling, Adobe After Effects, Graphics Software, Visualization (Computer Graphics), Storyboarding, Adobe Premiere, Peer Review, Motion Graphics, Autodesk Maya, Post-Production, Computer Graphic Techniques, Technical Communication, Style Guides, Scripting

      4.7
      Rating, 4.7 out of 5 stars
      ·
      14 reviews

      Intermediate · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      U

      University of Colorado Boulder

      Data Mining Project

      Skills you'll gain: Data Mining, Data Integration, Data Science, Data Analysis, Data Presentation, Exploratory Data Analysis, Data Collection, Technical Communication, Technical Writing

      Build toward a degree

      4.5
      Rating, 4.5 out of 5 stars
      ·
      20 reviews

      Intermediate · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      U

      University of Colorado Boulder

      Sustainability and the Circular Economy

      Skills you'll gain: Organizational Leadership, Corporate Sustainability, Strategic Leadership, Environmental Resource Management, Business Leadership, Initiative and Leadership, Sustainability Reporting, Environment, Natural Resource Management, Environmental Social And Corporate Governance (ESG), Architectural Design, Building Design, Environmental Science, Environmental Engineering, Energy and Utilities, Product Lifecycle Management, Economic Development, Economics, Transportation Operations

      Build toward a degree

      4.7
      Rating, 4.7 out of 5 stars
      ·
      56 reviews

      Intermediate · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      S

      SkillUp EdTech

      Get Started with Word Processing Applications: Word

      Skills you'll gain: Collaborative Software, Google Docs, Microsoft Word, Document Management, Productivity Software, Office Administration, Editing, Writing and Editing, Microsoft 365

      4.7
      Rating, 4.7 out of 5 stars
      ·
      86 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      U

      University of Illinois Urbana-Champaign

      Taxation of Business Entities II: Pass-Through Entities

      Skills you'll gain: Partnership Accounting, Tax Compliance, Tax Returns, Income Tax, Corporate Tax, Tax Laws, Tax Planning, Strategic Decision-Making, Organizational Structure, Ethical Standards And Conduct

      Build toward a degree

      4.8
      Rating, 4.8 out of 5 stars
      ·
      88 reviews

      Intermediate · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      A

      Arizona State University

      ELL Success in the Content Classroom: Teacher Toolbox Series

      Skills you'll gain: Lesson Planning, Parent Communication, Differentiated Instruction, Student Engagement, Instructional Strategies, Curriculum Planning, English Language, Community Outreach, Peer Review, Instructional Design, Developing Training Materials, Working With Children, Instructional and Curriculum Design, Teaching, Cultural Diversity, Language Learning, Student Support and Services, Learning Theory, Cultural Sensitivity, Grammar

      4.6
      Rating, 4.6 out of 5 stars
      ·
      250 reviews

      Intermediate · Specialization · 3 - 6 Months

    • Status: Free Trial
      Free Trial
      Q

      Queen Mary University of London

      Cloud Computing Law: Transactions

      Skills you'll gain: Cloud Services, Legal Risk, Cloud Computing, Intellectual Property, Contract Negotiation, Cloud Security, Vendor Contracts, Contract Review, Law, Regulation, and Compliance, Service Level Agreement, Data Security

      4.9
      Rating, 4.9 out of 5 stars
      ·
      94 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      D

      Dell

      Develop with Dell: IT Sales

      Skills you'll gain: Overcoming Objections, Sales Process, Closing (Sales), Value Propositions, Active Listening, Selling Techniques, Sales Presentation, Prospecting and Qualification, Digital Transformation, Business Communication, Sales, Technical Sales, Data Centers, Customer Relationship Building, Sales Strategy, Customer Insights, Interviewing Skills, Data Storage Technologies, Communication, Solution Selling

      4.9
      Rating, 4.9 out of 5 stars
      ·
      29 reviews

      Beginner · Specialization · 1 - 3 Months

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    1…979899…226

    In summary, here are 10 of our most popular technical support courses

    • Getting Started with Leadership: Queen Mary University of London
    • AI for Design and Optimization: University of Michigan
    • Practice Exam for AIPMM Certified Product Manager (CPM): SkillUp EdTech
    • Business Application of Machine Learning and Artificial Intelligence in Healthcare: Northeastern University
    • Data-Driven Animation for Science Communication: University of California, Santa Cruz
    • Data Mining Project: University of Colorado Boulder
    • Sustainability and the Circular Economy: University of Colorado Boulder
    • Get Started with Word Processing Applications: Word: SkillUp EdTech
    • Taxation of Business Entities II: Pass-Through Entities: University of Illinois Urbana-Champaign
    • ELL Success in the Content Classroom: Teacher Toolbox Series: Arizona State University

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