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    • Customer Insights

    Customer Insights Courses Online

    Explore customer insights methods for understanding consumer behavior. Learn to gather and analyze data to inform marketing and product development.

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    Explore the Customer Insights Course Catalog

    • Status: New
      New
      E

      Erasmus University Rotterdam

      Sustainable Corporate Finance

      Skills you'll gain: Corporate Sustainability, Environmental Social And Corporate Governance (ESG), Mergers & Acquisitions, Corporate Finance, Risk Analysis, Corporate Strategy, Governance, Capital Budgeting, Financial Management, Financial Modeling, Return On Investment, Capital Markets, Business Ethics, Environmental Issue, Financial Analysis, Business Valuation, Due Diligence, Market Dynamics

      Beginner · Course · 1 - 3 Months

    • S

      Starweaver

      Procurement for Governments

      Skills you'll gain: Procurement, Strategic Sourcing, Purchasing, Supplier Management, Corporate Sustainability, Public Administration, Governance, Digital Transformation, Request For Quotation (RFQ), Risk Management, Risk Mitigation, Business Ethics, Request for Proposal, Risk Analysis, Supplier Relationship Management, Compliance Management, Contract Management, Ethical Standards And Conduct, Law, Regulation, and Compliance, Stakeholder Engagement

      4.8
      Rating, 4.8 out of 5 stars
      ·
      16 reviews

      Intermediate · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      U

      University of Virginia Darden School Foundation

      Building Generative AI Capabilities

      Skills you'll gain: Design Thinking, Marketing Strategy and Techniques, Business Marketing, Customer Relationship Management, Customer experience improvement, MarTech, Business Strategy, Change Management, Competitive Intelligence, Information Privacy, Digital Transformation, Artificial Intelligence, Business Ethics

      4.3
      Rating, 4.3 out of 5 stars
      ·
      18 reviews

      Beginner · Course · 1 - 4 Weeks

    • C

      Coursera Project Network

      Business Model Canvas

      Skills you'll gain: Target Market, Value Propositions, Cost Control, Customer Analysis, Business Modeling, Strategic Partnership, Marketing Channel, Entrepreneurship, Business Strategy, Resource Management, Revenue Management

      4.5
      Rating, 4.5 out of 5 stars
      ·
      51 reviews

      Intermediate · Guided Project · Less Than 2 Hours

    • Status: Free Trial
      Free Trial
      S

      Simplilearn

      Behavioral Marketing

      Skills you'll gain: Customer Retention, Marketing Strategies, Digital Marketing, Growth Strategies, Customer Acquisition Management, Customer Relationship Management, E-Commerce, Marketing Effectiveness, Customer Engagement, Email Marketing, Social Media Marketing, Marketing Automation, Persona Development, Consumer Behaviour

      4.8
      Rating, 4.8 out of 5 stars
      ·
      10 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free
      Free
      C

      Coursera Project Network

      Business Operations Support in Google Sheets

      Skills you'll gain: Google Sheets, Data-Driven Decision-Making, Business Operations, Resource Allocation, Spreadsheet Software, Automation, Project Controls, Workflow Management, Data Management, Data Validation

      4.7
      Rating, 4.7 out of 5 stars
      ·
      196 reviews

      Intermediate · Guided Project · Less Than 2 Hours

    • Status: New
      New
      Status: Free Trial
      Free Trial
      U

      University of Colorado Boulder

      Crisis Management and Crisis Communication

      Skills you'll gain: Crisis Management, Consulting, Management Consulting, Strategic Communication, Emergency Response, Corporate Communications, Leadership, Risk Management, Contingency Planning, Leadership and Management, Business Leadership, Business Risk Management, Business Continuity Planning, Risk Analysis, Public Affairs, Communication Strategies, Public Relations, Stakeholder Communications, Internal Communications, Stakeholder Management

      4.2
      Rating, 4.2 out of 5 stars
      ·
      6 reviews

      Beginner · Specialization · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      S

      SkillUp EdTech

      The Business Intelligence (BI) Analyst Capstone Project

      Skills you'll gain: Presentations, Business Intelligence, Dashboard, Tableau Software, IBM Cognos Analytics, Statistical Analysis, Data Analysis, Looker (Software), Regression Analysis, PostgreSQL, Microsoft PowerPoint, Pivot Tables And Charts, Data Visualization Software, Data Cleansing, Microsoft Excel, SQL, Data Manipulation, LinkedIn, Data Quality

      4.7
      Rating, 4.7 out of 5 stars
      ·
      34 reviews

      Advanced · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      U

      University of Minnesota

      Leadership in Interprofessional Informatics

      Skills you'll gain: Team Leadership, Leadership, Health Informatics, Innovation, Nursing, Interpersonal Communications, Cultural Diversity, Emerging Technologies

      4.2
      Rating, 4.2 out of 5 stars
      ·
      23 reviews

      Intermediate · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      U

      University of California, Davis

      Computational Social Science Capstone Project

      Skills you'll gain: Network Analysis, Data Wrangling, Natural Language Processing, Web Scraping, Databases, Social Sciences, Data Collection, Unstructured Data, Big Data, Simulations, Data Mining, Machine Learning, Computational Thinking, IBM Cloud, Data Visualization Software

      4.6
      Rating, 4.6 out of 5 stars
      ·
      37 reviews

      Intermediate · Course · 1 - 4 Weeks

    • Status: New
      New
      Status: Free Trial
      Free Trial
      P

      Packt

      Data Analysts' Toolbox - Excel, Power BI, Python, & Tableau

      Skills you'll gain: Power BI, Data Storytelling, Dashboard, Alteryx, Data Analysis Expressions (DAX), Pivot Tables And Charts, R Programming, Microsoft Excel, Data Visualization Software, Data Visualization, Statistical Programming, Tableau Software, Data Transformation, Interactive Data Visualization, Business Reporting, Automation, Python Programming, Programming Principles, Scripting, Debugging

      4.3
      Rating, 4.3 out of 5 stars
      ·
      6 reviews

      Intermediate · Specialization · 3 - 6 Months

    • C

      Coursera Instructor Network

      Using GenAI for Tailored Customer Emails

      Skills you'll gain: Prompt Engineering, Email Marketing, Generative AI Agents, Persona Development, AI Personalization, Personalized Service, ChatGPT, Customer Insights, Target Audience, Marketing Automation, Content Creation

      Intermediate · Course · 1 - 4 Weeks

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    In summary, here are 10 of our most popular customer insights courses

    • Sustainable Corporate Finance: Erasmus University Rotterdam
    • Procurement for Governments: Starweaver
    • Building Generative AI Capabilities: University of Virginia Darden School Foundation
    • Business Model Canvas: Coursera Project Network
    • Behavioral Marketing: Simplilearn
    • Business Operations Support in Google Sheets: Coursera Project Network
    • Crisis Management and Crisis Communication: University of Colorado Boulder
    • The Business Intelligence (BI) Analyst Capstone Project: SkillUp EdTech
    • Leadership in Interprofessional Informatics : University of Minnesota
    • Computational Social Science Capstone Project: University of California, Davis

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