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    • Customer Experience

    Customer Experience Courses Online

    Master customer experience (CX) strategies for enhancing satisfaction and loyalty. Learn to design and manage positive customer interactions.

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    Explore the Customer Experience Course Catalog

    • I

      Illinois Tech

      Digital Marketing

      Skills you'll gain: Pay Per Click Advertising, Digital Marketing, Web Analytics, Email Marketing, Paid media, Digital Advertising, Google Ads, Social Media Campaigns, Marketing Strategies, Online Advertising, Social Media Marketing, Google Analytics, Web Analytics and SEO, Web Design and Development, Marketing, Marketing Analytics, Search Engine Optimization, Social Media, Campaign Management, Search Engine Marketing

      Build toward a degree

      4.5
      Rating, 4.5 out of 5 stars
      ·
      41 reviews

      Advanced · Course · 1 - 3 Months

    • S

      Siemens

      Introduction to Solid Edge

      Skills you'll gain: Computer-Aided Design, SolidWorks (CAD), Drafting and Engineering Design, Data Import/Export, Assembly Drawing, Mechanical Drawings, Technical Drawing, 3D Modeling

      4.7
      Rating, 4.7 out of 5 stars
      ·
      71 reviews

      Beginner · Course · 1 - 3 Months

    • P

      Peking University

      Management Communication 管理沟通

      Skills you'll gain: Non-Verbal Communication, Communication, Business Communication, Team Management, Interviewing Skills, Interpersonal Communications, Negotiation, Public Speaking, Leadership Studies, Intercultural Competence, Cultural Sensitivity

      4.6
      Rating, 4.6 out of 5 stars
      ·
      44 reviews

      Mixed · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      L

      LearnKartS

      Ethical Hacking Fundamentals

      Skills you'll gain: Penetration Testing, Cybersecurity, Cyber Attacks, Network Security, Security Testing, Information Systems Security, Cyber Threat Intelligence, Application Security, Security Engineering, Vulnerability Assessments, Network Administration, Data Ethics, Security Awareness, Web Servers, Web Applications

      4.7
      Rating, 4.7 out of 5 stars
      ·
      150 reviews

      Intermediate · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      I

      IBM

      Introduction to Mobile App Development

      Skills you'll gain: Mobile Development, Mobile Development Tools, Android Development, iOS Development, Android Studio, Flutter (Software), Application Development, Swift Programming, Development Environment, Integrated Development Environments, Apple Xcode, Apple iOS, Test Tools, Application Frameworks, React Native, Cross Platform Development, Software Testing, Data Management

      4.7
      Rating, 4.7 out of 5 stars
      ·
      122 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      I

      IESE Business School

      Analysis of Business Problems

      Skills you'll gain: Financial Analysis, Financial Statement Analysis, Business Analysis, Organizational Effectiveness, Working Capital, Market Share, Strategic Decision-Making, Marketing, Business Management, Complex Problem Solving, Decision Making, Business Strategy, Management Consulting, Analysis, Consumer Behaviour, Brand Strategy

      4.7
      Rating, 4.7 out of 5 stars
      ·
      148 reviews

      Mixed · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      G

      Google Cloud

      Building No-Code Apps with AppSheet: Foundations

      Skills you'll gain: Application Deployment, Application Development, Data Integration, Cloud Applications, User Interface (UI), Spreadsheet Software, User Centered Design, Web Applications, Data Modeling

      4.8
      Rating, 4.8 out of 5 stars
      ·
      167 reviews

      Beginner · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      D

      Duke University

      Strategy and Innovation for Agile Organizations

      Skills you'll gain: Digital Transformation, Agile Product Development, Market Trend, Business Transformation, Operational Efficiency, Strategic Thinking, Customer Insights, Customer experience strategy (CX), Innovation, Market Opportunities, Business Strategy, Customer Engagement, Technology Strategies, New Product Development, Business Modeling, Business Technologies, Organizational Change, Business Strategies, Competitive Analysis, Customer Analysis

      4.5
      Rating, 4.5 out of 5 stars
      ·
      27 reviews

      Intermediate · Specialization · 1 - 4 Weeks

    • C

      Coursera Project Network

      Prompt Engineering Generative AI for Marketing & Advertising

      Skills you'll gain: Prompt Engineering, Marketing Design, Generative AI, A/B Testing, Advertising, Marketing, ChatGPT, Content Creation, Marketing Strategies, Marketing Analytics, Customer Insights, Social Media Content, OpenAI

      4.5
      Rating, 4.5 out of 5 stars
      ·
      60 reviews

      Beginner · Guided Project · Less Than 2 Hours

    • Status: Free Trial
      Free Trial
      S

      SkillUp EdTech

      Mastering Program Management: Strategy to Certification

      Skills you'll gain: Program Management, Stakeholder Management, Resource Allocation, Stakeholder Engagement, Change Management, Organizational Strategy, Risk Management, Resource Management, Project Management Life Cycle, Governance, Project Management, Earned Value Management, Cost Management, Team Building, Procurement, Benefits Administration, Performance Management, Project Portfolio Management, Project Management Institute (PMI) Methodology, Strategic Planning

      4.8
      Rating, 4.8 out of 5 stars
      ·
      45 reviews

      Beginner · Specialization · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      U

      University of Colorado Boulder

      Introduction to Robotics with Webots

      Skills you'll gain: Robotic Process Automation, Data Mapping, Control Systems, Artificial Intelligence, Automation, Graph Theory, Algorithms, Real-Time Operating Systems, Mechanics, Simulation and Simulation Software, Global Positioning Systems, Simulations, Image Analysis, Computer Science, Data Structures, Programming Principles, Linear Algebra, Estimation

      Build toward a degree

      4.5
      Rating, 4.5 out of 5 stars
      ·
      55 reviews

      Beginner · Specialization · 3 - 6 Months

    • Status: Free Trial
      Free Trial
      C

      CVS Health

      Preparing for Your Retail Customer Service Role

      Skills you'll gain: Call Center Experience, Customer Complaint Resolution, Conflict Management, Customer Service, Interviewing Skills, Problem Solving, Professionalism, Keyword Research, Verbal Communication Skills, Communication, LinkedIn

      4.2
      Rating, 4.2 out of 5 stars
      ·
      13 reviews

      Beginner · Course · 1 - 4 Weeks

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    1…979899…401

    In summary, here are 10 of our most popular customer experience courses

    • Digital Marketing: Illinois Tech
    • Introduction to Solid Edge: Siemens
    • Management Communication 管理沟通: Peking University
    • Ethical Hacking Fundamentals: LearnKartS
    • Introduction to Mobile App Development: IBM
    • Analysis of Business Problems: IESE Business School
    • Building No-Code Apps with AppSheet: Foundations: Google Cloud
    • Strategy and Innovation for Agile Organizations: Duke University
    • Prompt Engineering Generative AI for Marketing & Advertising: Coursera Project Network
    • Mastering Program Management: Strategy to Certification: SkillUp EdTech

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