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    Customer Journey Courses Online

    Understand customer journey mapping for optimizing customer interactions. Learn to create seamless experiences across various touchpoints.

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    Explore the Customer Journey Course Catalog

    • Status: Free Trial
      Free Trial
      J

      Johns Hopkins University

      Foundations of Neuroscience

      Skills you'll gain: Marketing Psychology, Influencing, Persuasive Communication, Advertising, Consumer Behaviour, Decision Making, Marketing Effectiveness, Neurology, Marketing, Psychology, Performance Measurement, Anatomy

      4.5
      Rating, 4.5 out of 5 stars
      ·
      13 reviews

      Intermediate · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      P

      Packt

      Ethical Hacking Foundations

      Skills you'll gain: Linux Commands, Linux, Command-Line Interface, Penetration Testing, Cyber Security Assessment, General Networking, Network Security, Cybersecurity, Vulnerability Assessments, Data Ethics, Computer Security Awareness Training, System Configuration, Software Installation, Virtual Machines, File Management

      4.1
      Rating, 4.1 out of 5 stars
      ·
      24 reviews

      Beginner · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      F

      Fundação Instituto de Administração

      Strategic Sales Management Final Project

      Skills you'll gain: Sales Strategy, Sales Management, Sales Process, Strategic Marketing, B2B Sales, Business Analysis, Competitive Analysis, Customer Relationship Management, Market Analysis, Peer Review

      4.5
      Rating, 4.5 out of 5 stars
      ·
      30 reviews

      Intermediate · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      U

      University of London

      Consumption, Marketing and Culture

      Skills you'll gain: Consumer Behaviour, Marketing Psychology, Marketing, Culture, Marketing Analytics, Environmental Issue, Sociology, Digital Transformation, Corporate Sustainability, Social Media

      4.6
      Rating, 4.6 out of 5 stars
      ·
      41 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      F

      Fractal Analytics

      Generative AI Essentials: A Comprehensive Introduction

      Skills you'll gain: Generative AI, ChatGPT, Prompt Engineering, Interactive Learning, AI Personalization, Artificial Intelligence, Data Ethics, Automation

      4
      Rating, 4 out of 5 stars
      ·
      32 reviews

      Beginner · Course · 1 - 4 Weeks

    • U

      UiPath

      Automation Business Analysis - Concepts and Principles

      Skills you'll gain: Requirements Management, Robotic Process Automation, Requirements Elicitation, Business Process Automation, Requirements Analysis, Business Requirements, Stakeholder Engagement, Business Analysis, Automation, Business Process, Process Analysis, Stakeholder Communications, Project Scoping, Process Mapping

      4.7
      Rating, 4.7 out of 5 stars
      ·
      83 reviews

      Beginner · Course · 1 - 3 Months

    • Status: New
      New
      Status: Free Trial
      Free Trial
      U

      University of Maryland, College Park

      Advanced Digital Marketing

      Skills you'll gain: Customer Retention, Loyalty Programs, Marketing Budgets, Brand Loyalty, Customer Acquisition Management, Competitive Analysis, Customer Analysis, Customer Relationship Management, Customer Insights, Marketing Channel, Online Advertising, Marketing Effectiveness, Digital Marketing, Social Media Campaigns, Business-To-Consumer, Cross-Channel Marketing, AI Personalization, Marketing Strategies, Customer Engagement, Marketing Analytics

      4.2
      Rating, 4.2 out of 5 stars
      ·
      14 reviews

      Intermediate · Specialization · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      E

      EDUCBA

      ARM Cortex (STM32) Deep Dive: Mastering Embedded Systems

      Skills you'll gain: Embedded Software, Embedded Systems, Peripheral Devices, C (Programming Language), System Programming, Hardware Architecture, Data Structures, Debugging, Hardware Troubleshooting, Development Environment, Performance Tuning, Integrated Development Environments, C++ (Programming Language)

      4.7
      Rating, 4.7 out of 5 stars
      ·
      43 reviews

      Advanced · Course · 1 - 4 Weeks

    • Status: New
      New
      P

      Packt

      Certified Information Security Manager (CISM)

      Skills you'll gain: Security Management, Incident Management, Vulnerability Assessments, Threat Management, IT Management, Security Strategy, Cyber Governance, Risk Management Framework, Security Controls, Cyber Risk, Security Awareness, Disaster Recovery

      4.1
      Rating, 4.1 out of 5 stars
      ·
      11 reviews

      Intermediate · Course · 1 - 4 Weeks

    • Status: Free
      Free
      C

      Coursera Project Network

      Create a Facebook Business Page

      Skills you'll gain: Facebook, Social Media, Social Media Management, Instagram, Administrative Support, Customer Communications Management, Content Development and Management, Automation

      4.4
      Rating, 4.4 out of 5 stars
      ·
      106 reviews

      Beginner · Guided Project · Less Than 2 Hours

    • Status: Free Trial
      Free Trial
      U

      University of Colorado Boulder

      Sustainability for Business

      Skills you'll gain: Corporate Sustainability, Stakeholder Engagement, Environmental Social And Corporate Governance (ESG), Sustainability Reporting, Performance Measurement, Strategic Partnership, Systems Thinking, Procurement, Business Operations, Strategic Communication, Culture Transformation, Business Strategy, Business Transformation, Business Ethics, Strategic Leadership, Goal Setting, Compliance Management, Community Development, Business Strategies, Communication Strategies

      4.3
      Rating, 4.3 out of 5 stars
      ·
      14 reviews

      Beginner · Specialization · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      I

      Interactive Brokers

      Investing using Value, Growth, Momentum and Economics

      Skills you'll gain: Financial Statement Analysis, Financial Statements, Financial Analysis, Investments, Supply And Demand, Real Estate, Income Statement, Balance Sheet, Risk Management, Property and Real Estate, Market Dynamics, Market Trend, Portfolio Management, Growth Strategies, Consumer Behaviour, Business Economics, Economics, Business Valuation, Financial Trading, Technical Analysis

      4.7
      Rating, 4.7 out of 5 stars
      ·
      11 reviews

      Beginner · Specialization · 1 - 3 Months

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    1…969798…218

    In summary, here are 10 of our most popular customer journey courses

    • Foundations of Neuroscience: Johns Hopkins University
    • Ethical Hacking Foundations: Packt
    • Strategic Sales Management Final Project: Fundação Instituto de Administração
    • Consumption, Marketing and Culture: University of London
    • Generative AI Essentials: A Comprehensive Introduction: Fractal Analytics
    • Automation Business Analysis - Concepts and Principles: UiPath
    • Advanced Digital Marketing: University of Maryland, College Park
    • ARM Cortex (STM32) Deep Dive: Mastering Embedded Systems: EDUCBA
    • Certified Information Security Manager (CISM): Packt
    • Create a Facebook Business Page: Coursera Project Network

    Skills you can learn in Marketing

    Market (economics) (28)
    Social Media (15)
    Marketing Strategy (14)
    Analytics (13)
    Brand (13)
    Digital Marketing (13)
    Marketing Analytics (11)
    Plan (11)
    Advertising (9)
    Modeling (9)
    Social Media Marketing (9)
    Brand Management (7)

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