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    Customer Insights Courses Online

    Explore customer insights methods for understanding consumer behavior. Learn to gather and analyze data to inform marketing and product development.

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    Explore the Customer Insights Course Catalog

    • Status: Free Trial
      Free Trial
      S

      Splunk Inc.

      Splunk Knowledge Manager

      Skills you'll gain: Splunk, Data Modeling, Data Store, Dashboard, Pivot Tables And Charts, Interactive Data Visualization, Database Management, Data Mapping, Performance Tuning, Incident Management, Data Manipulation, Query Languages, Data Integration, Information Management, Event Monitoring, Data Processing, Geospatial Mapping, Data Management, Wireframing, Data Analysis

      4.8
      Rating, 4.8 out of 5 stars
      ·
      29 reviews

      Intermediate · Specialization · 1 - 3 Months

    • Status: Free
      Free
      A

      Amazon Web Services

      Fundamentals of Machine Learning and Artificial Intelligence

      Skills you'll gain: Artificial Intelligence and Machine Learning (AI/ML), Generative AI, Deep Learning, Artificial Intelligence, AWS SageMaker, Amazon Web Services, Applied Machine Learning, Machine Learning, Digital Transformation

      4.5
      Rating, 4.5 out of 5 stars
      ·
      541 reviews

      Mixed · Course · 1 - 4 Weeks

    • C

      Coursera Project Network

      Create a services customer satisfaction process

      Skills you'll gain: Customer Service, Customer experience strategy (CX), Customer Analysis, Process Mapping, Customer Insights, Process Design, Customer Support, Cross-Channel Marketing, Marketing Operations, Web Analytics

      4.6
      Rating, 4.6 out of 5 stars
      ·
      36 reviews

      Beginner · Guided Project · Less Than 2 Hours

    • U

      Universidad de Palermo

      Introducción a la Hotelería y el Turismo

      Skills you'll gain: Hospitality, Digital Transformation, Cultural Diversity, Socioeconomics, Environmental Issue, Social Studies, Corporate Sustainability, Consumer Behaviour, Customer Analysis, Technology Strategies, Target Market, Economics

      4.5
      Rating, 4.5 out of 5 stars
      ·
      22 reviews

      Beginner · Course · 1 - 4 Weeks

    • J

      Johns Hopkins University

      Introduction to AI: Key Concepts and Applications

      Skills you'll gain: Artificial Intelligence and Machine Learning (AI/ML), Performance Metric, Strategic Leadership, Strategic Decision-Making, Data Quality, Applied Machine Learning, Data Ethics, Machine Learning, Supervised Learning, Algorithms, Artificial Neural Networks, Data Validation, Random Forest Algorithm, Resource Utilization, System Requirements

      4.8
      Rating, 4.8 out of 5 stars
      ·
      17 reviews

      Intermediate · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      I

      IBM

      Project Management Job Search, Resume, and Interview Prep

      Skills you'll gain: Interviewing Skills, Professional Networking, Project Management, Applicant Tracking Systems, LinkedIn, Recruitment, Negotiation, Communication Strategies, Writing and Editing, Verbal Communication Skills

      4.8
      Rating, 4.8 out of 5 stars
      ·
      78 reviews

      Beginner · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      E

      EIT Digital

      Privacy in Europe

      Skills you'll gain: General Data Protection Regulation (GDPR), Case Law, Information Privacy, Court Systems, European History, Law, Regulation, and Compliance, Legal Research, Data Security, Civil Law, Governance

      4.4
      Rating, 4.4 out of 5 stars
      ·
      95 reviews

      Intermediate · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      C

      Corporate Finance Institute

      Fundamentals of Data Analysis in Excel

      Skills you'll gain: Microsoft Excel, Pivot Tables And Charts, Spreadsheet Software, Dashboard, Data Transformation, Data Analysis, Excel Formulas, Exploratory Data Analysis, Data Visualization Software, Data Presentation, Data Manipulation, Data Modeling

      4.8
      Rating, 4.8 out of 5 stars
      ·
      50 reviews

      Beginner · Course · 1 - 3 Months

    • Status: New
      New
      P

      Packt

      Lean Six Sigma - Green Belt

      Skills you'll gain: Lean Six Sigma, Process Mapping, Process Improvement, Process Analysis, Quality Improvement, Business Process, Continuous Improvement Process, Waste Minimization, Quality Management, Operational Efficiency, Statistical Process Controls, Root Cause Analysis, Customer experience improvement, Business Metrics

      4.7
      Rating, 4.7 out of 5 stars
      ·
      9 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      C

      Corporate Finance Institute

      Power Query Fundamentals

      Skills you'll gain: Data Transformation, Extract, Transform, Load, Microsoft Excel, Data Manipulation, Data Cleansing, Data Integration, Data Import/Export, Pivot Tables And Charts, Data Validation, Automation

      4.7
      Rating, 4.7 out of 5 stars
      ·
      41 reviews

      Beginner · Course · 1 - 3 Months

    • Status: New
      New
      Status: Free Trial
      Free Trial
      E

      EDUCBA

      ITIL V4 Introduction to Service Management Concept

      Skills you'll gain: Service Management, Information Technology Infrastructure Library, IT Service Management, Technical Management, Continuous Improvement Process, Business Process Management, Stakeholder Management, Governance, Change Management, Risk Management, Innovation, Value Propositions

      4.9
      Rating, 4.9 out of 5 stars
      ·
      85 reviews

      Beginner · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      U

      University at Buffalo

      Advanced Manufacturing Enterprise

      Skills you'll gain: Product Lifecycle Management, Performance Measurement, Manufacturing Operations, Supply Chain Management, Enterprise Resource Planning, Material Requirements Planning, Production Management, Data Integration, Business Process Management, Digital Transformation, Data Security, Internet Of Things, Decision Making

      4.6
      Rating, 4.6 out of 5 stars
      ·
      638 reviews

      Beginner · Course · 1 - 4 Weeks

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    In summary, here are 10 of our most popular customer insights courses

    • Splunk Knowledge Manager: Splunk Inc.
    • Fundamentals of Machine Learning and Artificial Intelligence: Amazon Web Services
    • Create a services customer satisfaction process: Coursera Project Network
    • Introducción a la Hotelería y el Turismo: Universidad de Palermo
    • Introduction to AI: Key Concepts and Applications: Johns Hopkins University
    • Project Management Job Search, Resume, and Interview Prep: IBM
    • Privacy in Europe: EIT Digital
    • Fundamentals of Data Analysis in Excel: Corporate Finance Institute
    • Lean Six Sigma - Green Belt : Packt
    • Power Query Fundamentals: Corporate Finance Institute

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