Skills you'll gain: Customer Service, Customer Relationship Building, Continuous Improvement Process, Performance Metric, Service Improvement, Customer experience improvement, Customer Complaint Resolution, Client Support, Technical Support, Expectation Management, Help Desk Support, De-escalation Techniques, Communication Strategies

Skills you'll gain: Generative AI Agents, Amazon Web Services, Emerging Technologies, Business Transformation, Technical Communication, Business Leadership, Workforce Development, Business Strategy

Skills you'll gain: Data Ethics, Artificial Intelligence, Ethical Standards And Conduct, Information Privacy, Data Security, Governance, Data Integrity, Data-Driven Decision-Making, Diversity Awareness, Machine Learning, Data Validation, Regulation and Legal Compliance, Algorithms

Skills you'll gain: Higher Education, Education Software and Technology, Education and Training, Curriculum Development, Innovation, Learning Theory, Human Learning, Digital Transformation, Emerging Technologies, Culture

Skills you'll gain: Artificial Intelligence, Technology Strategies, Technology Solutions, Emerging Technologies, Hardware Architecture, Computer Hardware

Skills you'll gain: Threat Detection, Cyber Operations, Cybersecurity, Incident Response, Computer Security Incident Management, Network Security, Cyber Attacks, Cyber Security Policies, Computer Security, Intrusion Detection and Prevention, Information Systems Security, Threat Management, Continuous Monitoring, Data Ethics, Security Controls, Security Information and Event Management (SIEM), Firewall, Endpoint Security, System Configuration, Malware Protection

Skills you'll gain: Digital Transformation, Public Policies, Data-Driven Decision-Making, Economic Development, Business Transformation, Technology Strategies, Entrepreneurship, Internet Of Things, Emerging Technologies, Governance, Telecommunications

Skills you'll gain: Continuous Monitoring, Cloud Security, Disaster Recovery, Network Security, Security Strategy, Security Controls, Cloud Computing, Hybrid Cloud Computing, Infrastructure Security, Cybersecurity, Vulnerability Assessments, Threat Detection, Encryption, Security Information and Event Management (SIEM), Identity and Access Management, Incident Response

Skills you'll gain: Enterprise Architecture, Personally Identifiable Information, Information Privacy, IT Security Architecture, Information Assurance, Information Technology, Security Controls, Security Awareness, Data Security, Emerging Technologies, Cyber Risk, Cloud Security, Systems Development Life Cycle, Risk Management Framework, Disaster Recovery, Cloud Computing, Encryption

Skills you'll gain: Generative AI, System Monitoring, Data Ethics, Cybersecurity, Artificial Intelligence, Microsoft Copilot, Prompt Engineering, Image Analysis, Deep Learning, Artificial Intelligence and Machine Learning (AI/ML), Threat Detection, Emerging Technologies

Skills you'll gain: Digital Transformation, Business Transformation, Technology Strategies, Business Technologies, Business Process Reengineering, Business Strategy, Emerging Technologies, Innovation, Competitive Analysis

Skills you'll gain: Microsoft Intune (Mobile Device Management Software), Mobile Security, Application Deployment, Endpoint Security, Threat Management, Apple iOS, System Configuration, iOS Development, Threat Detection, Cyber Security Policies, Network Security, Event Monitoring