Skills you'll gain: Recruitment, Recruitment Strategies, Talent Acquisition, Drive Engagement, Brand Loyalty, Interviewing Skills, Brand Awareness, Employee Onboarding, Customer experience strategy (CX), Personalized Service, Relationship Building

Skills you'll gain: Brand Management, Digital Media Strategy, Digital Marketing, Marketing Communications, Digital Transformation, Marketing Analytics, Social Media Marketing, Marketing Strategies, Consumer Behaviour, Business Strategy, Innovation, Automation

Skills you'll gain: Social Media Marketing, Social Media, Target Audience, Social Media Strategy, Social Media Campaigns, Goal Setting, Marketing, Marketing Strategies, Digital Media Strategy, Key Performance Indicators (KPIs), Customer Analysis, Policy Development, Instagram, Facebook

Skills you'll gain: Prompt Engineering, Standard Operating Procedure, Generative AI, Customer Support, ChatGPT, Customer Service, Personalized Service, Customer experience improvement, Artificial Intelligence, Customer Insights, Workflow Management, Automation, Business Ethics, Natural Language Processing

Skills you'll gain: Business Analysis, Analysis, Business Requirements, Business Process, Requirements Management, Stakeholder Engagement, Change Management

Skills you'll gain: Stakeholder Engagement, Project Closure, Risk Analysis, Stakeholder Communications, Project Risk Management, Project Planning, Project Performance, Scheduling, Project Management Institute (PMI) Methodology, Project Management, Project Coordination, Project Implementation, Project Management Life Cycle, Milestones (Project Management), Communication Planning, Process Management

Skills you'll gain: Performance Metric, Data Collection, Performance Measurement, Benchmarking, Usability Testing, A/B Testing, Analysis, Data-Driven Decision-Making, Predictive Analytics, Customer Engagement

Skills you'll gain: Financial Statements, Business Planning, Organizational Structure, Financial Analysis, Business Strategy, International Finance, Business Management, Target Market, Market Research, Global Marketing, Operating Cost, Consumer Behaviour, Cost Accounting, Market Analysis

Skills you'll gain: Microsoft Excel, Pivot Tables And Charts, Excel Formulas, Data Presentation, Data Storytelling, Data Visualization Software, Microsoft Copilot, Statistical Analysis, Data Analysis, Statistical Methods, Data Integration, Data-Driven Decision-Making, Data Cleansing

Skills you'll gain: Sales Prospecting, Prospecting and Qualification, Customer Relationship Building, Needs Assessment, Sales Process, Sales Pipelines, Sales Strategy, Verbal Communication Skills, Lead Generation, Telephone Skills, Overcoming Objections, Communication, Customer Engagement, Product Knowledge, Value Propositions

Skills you'll gain: Power BI, Dashboard, Microsoft Power Platform, Data Visualization, Data Integration, Business Intelligence, Performance Analysis, Data Security, Generative AI Agents, Microsoft Teams, Data Analysis Software, Data Modeling, Customer Engagement

Skills you'll gain: Employee Performance Management, Team Performance Management, Management Training And Development, Performance Management, Performance Review, Constructive Feedback, People Management, Staff Management, Goal Setting, Expectation Management, Collaboration, Employee Engagement, Communication Strategies, Coaching