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    Technical Support Courses Online

    Study technical support for customer service excellence. Learn to troubleshoot, resolve issues, and support users.

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    Explore the Technical Support Course Catalog

    • I

      IBM

      Introduction to the Threat Intelligence Lifecycle

      Skills you'll gain: Cyber Threat Intelligence, Threat Management, Threat Detection, Data Cleansing, Data Management, Data Validation, Data Quality, Data Integrity, Technical Communication, Automation, Requirements Analysis, Machine Learning

      4.7
      Rating, 4.7 out of 5 stars
      ·
      28 reviews

      Beginner · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      C

      California Institute of the Arts

      Game Design Document: Define the Art & Concepts

      Skills you'll gain: Game Design, Prototyping, Software Design Documents, Visualization (Computer Graphics), Ideation, Conceptual Design, Usability Testing, Graphic and Visual Design, Peer Review, Creativity

      4.7
      Rating, 4.7 out of 5 stars
      ·
      287 reviews

      Intermediate · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      P

      PwC India

      GST - Genesis and imposition!

      Skills you'll gain: Sales Tax, Tax, Tax Compliance, Tax Laws, Invoicing, Supply Management, Regulatory Compliance, Financial Services, Registration

      4.5
      Rating, 4.5 out of 5 stars
      ·
      67 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      U

      University of Michigan

      Translational Science

      Skills you'll gain: Clinical Trials, Health Disparities, Clinical Research, Health Equity, Public Health, Epidemiology, Health Policy, Health Care, Medical Science and Research, Policy Development, Health Care Procedure and Regulation, Community Health, Health Systems, Research, Policy Analysis, Advocacy, Public Policies, Healthcare Industry Knowledge, Scientific Methods, Pharmaceuticals

      4.7
      Rating, 4.7 out of 5 stars
      ·
      35 reviews

      Beginner · Specialization · 3 - 6 Months

    • Status: Free
      Free
      C

      Coursera Project Network

      Introduction to Project Management with ClickUp

      Skills you'll gain: Productivity Software, Collaborative Software, Calendar Management, Organizational Skills, Project Management Software, Scheduling, Prioritization, Document Management, Workflow Management, Goal Setting, User Accounts

      4.6
      Rating, 4.6 out of 5 stars
      ·
      666 reviews

      Beginner · Guided Project · Less Than 2 Hours

    • S

      Siemens

      Siemens NX Mastery: Advanced Design & Applications

      Skills you'll gain: Assembly Drawing, Finite Element Methods, Mechanical Design, Drafting and Engineering Design, 3D Modeling, Computer-Aided Design, Technical Design, Engineering Software, Simulations

      4.6
      Rating, 4.6 out of 5 stars
      ·
      22 reviews

      Intermediate · Course · 1 - 4 Weeks

    • U

      University of Maryland, College Park

      A Strategic Approach to Cybersecurity

      Skills you'll gain: Cybersecurity, Cyber Security Strategy, Cyber Governance, Cyber Risk, Cyber Security Assessment, Security Strategy, Cyber Security Policies, Security Management, Security Awareness, Threat Modeling, Information Privacy, Infrastructure Security, Risk Management, Vulnerability Assessments

      4.7
      Rating, 4.7 out of 5 stars
      ·
      38 reviews

      Beginner · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      U

      Universidad de los Andes

      Desarrollo y Diseño de Videojuegos

      Skills you'll gain: Animation and Game Design, Game Design, Video Game Development, Scrum (Software Development), Agile Methodology, Unity Engine, Agile Software Development, Value Propositions, Functional Specification, Sprint Retrospectives, Business Modeling, Interaction Design, Software Documentation, User Feedback, Interactive Design, User Interface (UI), Virtual Environment, Promotional Materials, Visualization (Computer Graphics), Presentations

      4.5
      Rating, 4.5 out of 5 stars
      ·
      390 reviews

      Intermediate · Specialization · 3 - 6 Months

    • Status: Free Trial
      Free Trial
      C

      Cloudera

      Analyzing Big Data with SQL

      Skills you'll gain: SQL, Apache Hive, Big Data, MySQL, Query Languages, Databases, Apache Hadoop, PostgreSQL, Data Manipulation, Data Analysis, Virtual Machines

      4.8
      Rating, 4.8 out of 5 stars
      ·
      529 reviews

      Beginner · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      T

      Technical University of Munich (TUM)

      Cost Accounting: Profit and Loss Calculation

      Skills you'll gain: Income Statement, Inventory Accounting, Profit and Loss (P&L) Management, Cost Accounting, Gross Profit, Management Accounting, Financial Accounting, Financial Statements, Inventory Management System, Operating Expense

      4.6
      Rating, 4.6 out of 5 stars
      ·
      73 reviews

      Intermediate · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      U

      University of Illinois Urbana-Champaign

      Technology Strategy: Creative Destruction

      Skills you'll gain: Innovation, Business Modeling, Technology Strategies, Product Lifecycle Management, Technical Management, Business Transformation, Organizational Strategy, Business Strategy, Market Dynamics, Emerging Technologies, Competitive Analysis, Network Analysis

      4.8
      Rating, 4.8 out of 5 stars
      ·
      56 reviews

      Beginner · Course · 1 - 4 Weeks

    • É

      École Polytechnique

      Seismology to Earthquake Engineering

      Skills you'll gain: Vibrations, Structural Engineering, Structural Analysis, Engineering Analysis, Civil Engineering, Engineering, Engineering Calculations, Mechanics, Risk Control, Simulation and Simulation Software, Mathematical Modeling, Experimentation, Laboratory Testing

      4.2
      Rating, 4.2 out of 5 stars
      ·
      36 reviews

      Intermediate · Course · 1 - 3 Months

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    1…899091…226

    In summary, here are 10 of our most popular technical support courses

    • Introduction to the Threat Intelligence Lifecycle : IBM
    • Game Design Document: Define the Art & Concepts: California Institute of the Arts
    • GST - Genesis and imposition!: PwC India
    • Translational Science: University of Michigan
    • Introduction to Project Management with ClickUp: Coursera Project Network
    • Siemens NX Mastery: Advanced Design & Applications: Siemens
    • A Strategic Approach to Cybersecurity: University of Maryland, College Park
    • Desarrollo y Diseño de Videojuegos: Universidad de los Andes
    • Analyzing Big Data with SQL: Cloudera
    • Cost Accounting: Profit and Loss Calculation: Technical University of Munich (TUM)

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