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    Customer Journey Courses Online

    Understand customer journey mapping for optimizing customer interactions. Learn to create seamless experiences across various touchpoints.

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    Explore the Customer Journey Course Catalog

    • C

      Coursera Project Network

      Marketing Automation with AI and HubSpot: Plan to Execution

      Skills you'll gain: Lead Generation, Marketing Automation, HubSpot CRM, Prompt Engineering, ChatGPT, Dashboard, MarTech, Generative AI Agents, Email Marketing, Marketing Strategies, Workflow Management, Campaign Management, Marketing Analytics, Customer Engagement, Data-Driven Decision-Making

      4.8
      Rating, 4.8 out of 5 stars
      ·
      8 reviews

      Intermediate · Guided Project · Less Than 2 Hours

    • C

      Coursera Project Network

      Promptly for Beginners: Build a Generative AI App

      Skills you'll gain: Generative AI, Prompt Engineering, Artificial Intelligence, Application Development, Social Media Campaigns, Marketing Automation, Application Deployment, Content Development and Management, Content Creation, Usability, User Feedback

      4.5
      Rating, 4.5 out of 5 stars
      ·
      15 reviews

      Beginner · Guided Project · Less Than 2 Hours

    • Status: Free Trial
      Free Trial
      C

      CertNexus

      CertNexus Certified Data Science Practitioner

      Skills you'll gain: Extract, Transform, Load, Data Analysis, Jupyter, Data Visualization, Unsupervised Learning, Applied Machine Learning, Statistical Analysis, Exploratory Data Analysis, Machine Learning, Analytical Skills, Data Manipulation, Data Cleansing, Data Processing, Stakeholder Engagement, Project Scoping, Data Presentation, Business Priorities, Classification And Regression Tree (CART), Stakeholder Management, Business Analytics

      4.6
      Rating, 4.6 out of 5 stars
      ·
      70 reviews

      Intermediate · Professional Certificate · 3 - 6 Months

    • Status: Free Trial
      Free Trial
      K

      Kennesaw State University

      Career Options: Exploring a New Career

      Skills you'll gain: Planning, Professional Networking, Business Research, Lifelong Learning, Goal Setting, Professional Development, Personal Development, Market Research, Adaptability, Self-Awareness, Market Analysis, Creative Thinking, Decision Making, Trend Analysis

      4.1
      Rating, 4.1 out of 5 stars
      ·
      52 reviews

      Beginner · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      E

      EDUCBA

      ARM Cortex (STM32) Fundamentals: Building Embedded Systems

      Skills you'll gain: Embedded Systems, Embedded Software, C (Programming Language), Programming Principles, Hardware Architecture, Computer Architecture, Debugging, Peripheral Devices

      4.6
      Rating, 4.6 out of 5 stars
      ·
      36 reviews

      Intermediate · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      L

      L&T EduTech

      Geospatial Technology for Construction

      Skills you'll gain: Geospatial Mapping, Geospatial Information and Technology, Geographic Information Systems, Construction, Construction Management, Architecture and Construction, Civil and Architectural Engineering, Spatial Analysis, Global Positioning Systems, GIS Software, As-Built Drawings, Survey Creation, Engineering, Scientific, and Technical Instruments, Data Import/Export

      4.7
      Rating, 4.7 out of 5 stars
      ·
      13 reviews

      Intermediate · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      T

      Tecnológico de Monterrey

      ¿Qué hacer con tu estrategia digital en tiempos de cambio?

      Skills you'll gain: Customer Engagement, Target Market, Digital Advertising, Customer Retention, Customer Relationship Building, Search Engine Optimization, Digital Media Strategy, Lead Generation, Digital Marketing, Marketing Strategies, Customer Acquisition Management, Customer experience improvement, Cash Flows, Marketing Communications, Web Analytics

      4.9
      Rating, 4.9 out of 5 stars
      ·
      114 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      U

      University of Virginia Darden School Foundation

      Building Generative AI Capabilities

      Skills you'll gain: Design Thinking, Marketing Strategy and Techniques, Business Marketing, Customer Relationship Management, Customer experience improvement, MarTech, Business Strategy, Change Management, Competitive Intelligence, Information Privacy, Digital Transformation, Artificial Intelligence, Business Ethics

      4.3
      Rating, 4.3 out of 5 stars
      ·
      18 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      M

      Microsoft

      Copilot for Sales

      Skills you'll gain: Microsoft Copilot, Sales Presentation, Sales Enablement, Taking Meeting Minutes, Microsoft Teams, Meeting Facilitation, Generative AI Agents, Microsoft Outlook, Sales Process, Customer Communications Management, Microsoft 365, Calendar Management, Email Marketing, Negotiation, Customer Relationship Building, Automation

      4.4
      Rating, 4.4 out of 5 stars
      ·
      7 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      S

      Salesforce

      Boosting Productivity through the Tech Stack

      Skills you'll gain: Customer Relationship Management, Salesforce, Sales Prospecting, Sales Development, Sales Enablement, Business Software, Sales Strategy, Sales Pipelines, LinkedIn, Productivity Software, Social Media, Video Production

      4.3
      Rating, 4.3 out of 5 stars
      ·
      34 reviews

      Beginner · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      A

      American Council on Exercise

      Intro to Personal Training: A Career Starter Course

      Skills you'll gain: Selling Techniques, Sales, Goal Setting, Customer Retention, Sales Prospecting, Nutrition and Diet, Consultative Selling, Customer Acquisition Management, Patient Education And Counseling, Motivational Interviewing, Kinesiology, Safety Assurance, Active Listening, Ethical Standards And Conduct, Coaching, Performance Measurement, Injury Prevention, Patient Evaluation, Anatomy, Health Assessment

      4.2
      Rating, 4.2 out of 5 stars
      ·
      17 reviews

      Beginner · Specialization · 1 - 3 Months

    • E

      EIT Digital

      Web of Data

      Skills you'll gain: Semantic Web, Query Languages, Data Management, Data Integration, Data Sharing, Data Mining, Interoperability, Extensible Markup Language (XML), Web Services, Data Modeling

      4.1
      Rating, 4.1 out of 5 stars
      ·
      93 reviews

      Intermediate · Course · 1 - 4 Weeks

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    1…899091…218

    In summary, here are 10 of our most popular customer journey courses

    • Marketing Automation with AI and HubSpot: Plan to Execution: Coursera Project Network
    • Promptly for Beginners: Build a Generative AI App: Coursera Project Network
    • CertNexus Certified Data Science Practitioner: CertNexus
    • Career Options: Exploring a New Career: Kennesaw State University
    • ARM Cortex (STM32) Fundamentals: Building Embedded Systems: EDUCBA
    • Geospatial Technology for Construction : L&T EduTech
    • ¿Qué hacer con tu estrategia digital en tiempos de cambio?: Tecnológico de Monterrey
    • Building Generative AI Capabilities: University of Virginia Darden School Foundation
    • Copilot for Sales: Microsoft
    • Boosting Productivity through the Tech Stack: Salesforce

    Skills you can learn in Marketing

    Market (economics) (28)
    Social Media (15)
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    Analytics (13)
    Brand (13)
    Digital Marketing (13)
    Marketing Analytics (11)
    Plan (11)
    Advertising (9)
    Modeling (9)
    Social Media Marketing (9)
    Brand Management (7)

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