• For Individuals
  • For Businesses
  • For Universities
  • For Governments
Coursera
  • Online Degrees
  • Careers
  • Log In
  • Join for Free
    Coursera
    • Browse
    • Customer Insights

    Customer Insights Courses Online

    Explore customer insights methods for understanding consumer behavior. Learn to gather and analyze data to inform marketing and product development.

    Skip to search results

    Filter by

    Subject
    Required
     *

    Language
    Required
     *

    The language used throughout the course, in both instruction and assessments.

    Learning Product
    Required
     *

    Level
    Required
     *

    Duration
    Required
     *

    Skills
    Required
     *

    Subtitles
    Required
     *

    Educator
    Required
     *

    Explore the Customer Insights Course Catalog

    • Status: New
      New
      Status: Free Trial
      Free Trial
      I

      Illinois Tech

      Introduction to Data Science Techniques

      Skills you'll gain: Time Series Analysis and Forecasting, Statistical Analysis, Data Analysis, Machine Learning Algorithms, Data Visualization, Data Science, Exploratory Data Analysis, Data Presentation, Statistical Programming, Statistical Methods, Statistical Machine Learning, Statistical Reporting, Data Cleansing, Forecasting, Applied Machine Learning, Analytics, Regression Analysis, R Programming, Machine Learning, Statistical Modeling

      Build toward a degree

      4.3
      Rating, 4.3 out of 5 stars
      ·
      15 reviews

      Intermediate · Specialization · 3 - 6 Months

    • Status: New
      New
      Status: Free Trial
      Free Trial
      S

      Starweaver

      Financial Leadership in Hospitality

      Skills you'll gain: Revenue Management, Vendor Management, Capital Expenditure, Financial Statement Analysis, Advanced Analytics, Hospitality, Hospitality Management, Cost Control, Budget Management, Vendor Relationship Management, Performance Measurement, Budgeting, Financial Analysis, Financial Forecasting, Variance Analysis, Forecasting, Financial Management, Operating Budget, Corporate Sustainability, Business Process

      4.9
      Rating, 4.9 out of 5 stars
      ·
      17 reviews

      Intermediate · Specialization · 3 - 6 Months

    • Status: Free Trial
      Free Trial
      M

      Microsoft

      Applications of Copilot in the Workplace

      Skills you'll gain: Microsoft Copilot, Customer Relationship Management (CRM) Software, Marketing Automation, Customer experience improvement, Generative AI, Business Process Automation, Self Service Technologies, Sales Process, Sales Strategy, Customer Service, Marketing Analytics, Return On Investment, Automation, Lead Generation, Natural Language Processing

      4.8
      Rating, 4.8 out of 5 stars
      ·
      17 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      F

      Fundação Instituto de Administração

      Inteligência Artificial Aplicada ao CRM

      Skills you'll gain: Customer Relationship Management, Customer Data Management, Big Data, Data Mining, Data-Driven Decision-Making, Predictive Analytics, Data Visualization, Sales Management, Customer Engagement, Data Visualization Software, Data Modeling, R Programming, Customer Insights, Machine Learning, Customer experience strategy (CX), Data Science, Data Manipulation, Deep Learning, Artificial Intelligence, Data Structures

      4.4
      Rating, 4.4 out of 5 stars
      ·
      94 reviews

      Beginner · Specialization · 1 - 3 Months

    • C

      Coursera Instructor Network

      Design Thinking for Innovators

      Skills you'll gain: Design Thinking, Business Transformation, Process Design, Business Process, Human Centered Design, Business Solutions, Innovation, Creative Problem-Solving, Ideation, Creativity, Overcoming Obstacles, User Research, User Feedback, Empathy, Adaptability

      4.7
      Rating, 4.7 out of 5 stars
      ·
      33 reviews

      Beginner · Course · 1 - 4 Weeks

    • U

      Universidad de Palermo

      Estrategia y Planificación de Marketing

      Skills you'll gain: Target Market, Marketing Management, Branding, Strategic Marketing, Marketing Strategies, Marketing Communications, Brand Strategy, Marketing Strategy and Techniques, Market Research, Communication Strategies, Business Strategy, Competitive Analysis, Market Dynamics, Consumer Behaviour, Value Propositions

      4.9
      Rating, 4.9 out of 5 stars
      ·
      48 reviews

      Beginner · Course · 1 - 4 Weeks

    • É

      École Polytechnique

      Quantum Optics 2 - Two photons and more

      Skills you'll gain: Emerging Technologies, Telecommunications, Cryptography, Network Planning And Design, Simulation and Simulation Software, Physics, Engineering, Scientific, and Technical Instruments, Applied Mathematics, Algorithms, Experimentation

      4.9
      Rating, 4.9 out of 5 stars
      ·
      128 reviews

      Mixed · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      U

      Universidad Nacional Autónoma de México

      Introducción al mercado

      Skills you'll gain: Strategic Marketing, Marketing, Marketing Planning, Market Research, Target Market, Marketing Strategies, Go To Market Strategy, Business Analytics, Product Promotion, Market Analysis, Product Development, Consumer Behaviour, Entrepreneurship, New Business Development, Budgeting

      4.7
      Rating, 4.7 out of 5 stars
      ·
      257 reviews

      Mixed · Course · 1 - 3 Months

    • C

      Coursera Project Network

      Business Model Canvas

      Skills you'll gain: Target Market, Value Propositions, Cost Control, Customer Analysis, Business Modeling, Strategic Partnership, Marketing Channel, Entrepreneurship, Business Strategy, Resource Management, Revenue Management

      4.5
      Rating, 4.5 out of 5 stars
      ·
      51 reviews

      Intermediate · Guided Project · Less Than 2 Hours

    • Status: Free Trial
      Free Trial
      R

      Rutgers the State University of New Jersey

      Logistics Excellence

      Skills you'll gain: Logistics, Logistics Management, Warehouse Management, Supply Chain Management, Supply Chain, Transportation Management, Supply Chain Systems, Inventory and Warehousing, Order Fulfillment, Relationship Management, Supplier Relationship Management, Cash Flows

      4.7
      Rating, 4.7 out of 5 stars
      ·
      52 reviews

      Advanced · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      L

      L&T EduTech

      Metro Rail Systems and Construction

      Skills you'll gain: Construction Engineering, Civil Engineering, Structural Analysis, Building Codes, Electrical Systems, Transportation Operations, Building Information Modeling, Construction Management, Structural Engineering, Engineering Analysis, Simulation and Simulation Software, Architectural Design, Quality Assurance, Laboratory Testing, Construction, Environmental Engineering, Geospatial Information and Technology, Engineering Design Process, Emerging Technologies, Engineering Calculations

      4.7
      Rating, 4.7 out of 5 stars
      ·
      21 reviews

      Intermediate · Specialization · 3 - 6 Months

    • C

      Coursera Project Network

      Agile Projects: Creating User Stories with Value in Taiga

      Skills you'll gain: User Story, Agile Methodology, Agile Project Management, Product Requirements, Customer experience strategy (CX), Presentations, Product Knowledge, Customer Insights, Stakeholder Communications

      4.8
      Rating, 4.8 out of 5 stars
      ·
      17 reviews

      Intermediate · Guided Project · Less Than 2 Hours

    Customer Insights learners also search

    Customer Analytics
    Customer Success
    Business Analysis
    Market Research
    Economic Policy
    Marketing Analytics
    Business Statistics
    Business English
    1…899091…247

    In summary, here are 10 of our most popular customer insights courses

    • Introduction to Data Science Techniques: Illinois Tech
    • Financial Leadership in Hospitality: Starweaver
    • Applications of Copilot in the Workplace: Microsoft
    • Inteligência Artificial Aplicada ao CRM: Fundação Instituto de Administração
    • Design Thinking for Innovators: Coursera Instructor Network
    • Estrategia y Planificación de Marketing : Universidad de Palermo
    • Quantum Optics 2 - Two photons and more: École Polytechnique
    • Introducción al mercado: Universidad Nacional Autónoma de México
    • Business Model Canvas: Coursera Project Network
    • Logistics Excellence: Rutgers the State University of New Jersey

    Other topics to explore

    Arts and Humanities
    338 courses
    Business
    1095 courses
    Computer Science
    668 courses
    Data Science
    425 courses
    Information Technology
    145 courses
    Health
    471 courses
    Math and Logic
    70 courses
    Personal Development
    137 courses
    Physical Science and Engineering
    413 courses
    Social Sciences
    401 courses
    Language Learning
    150 courses

    Coursera Footer

    Technical Skills

    • ChatGPT
    • Coding
    • Computer Science
    • Cybersecurity
    • DevOps
    • Ethical Hacking
    • Generative AI
    • Java Programming
    • Python
    • Web Development

    Analytical Skills

    • Artificial Intelligence
    • Big Data
    • Business Analysis
    • Data Analytics
    • Data Science
    • Financial Modeling
    • Machine Learning
    • Microsoft Excel
    • Microsoft Power BI
    • SQL

    Business Skills

    • Accounting
    • Digital Marketing
    • E-commerce
    • Finance
    • Google
    • Graphic Design
    • IBM
    • Marketing
    • Project Management
    • Social Media Marketing

    Career Resources

    • Essential IT Certifications
    • High-Income Skills to Learn
    • How to Get a PMP Certification
    • How to Learn Artificial Intelligence
    • Popular Cybersecurity Certifications
    • Popular Data Analytics Certifications
    • What Does a Data Analyst Do?
    • Career Development Resources
    • Career Aptitude Test
    • Share your Coursera Learning Story

    Coursera

    • About
    • What We Offer
    • Leadership
    • Careers
    • Catalog
    • Coursera Plus
    • Professional Certificates
    • MasterTrack® Certificates
    • Degrees
    • For Enterprise
    • For Government
    • For Campus
    • Become a Partner
    • Social Impact
    • Free Courses
    • ECTS Credit Recommendations

    Community

    • Learners
    • Partners
    • Beta Testers
    • Blog
    • The Coursera Podcast
    • Tech Blog

    More

    • Press
    • Investors
    • Terms
    • Privacy
    • Help
    • Accessibility
    • Contact
    • Articles
    • Directory
    • Affiliates
    • Modern Slavery Statement
    • Manage Cookie Preferences
    Learn Anywhere
    Download on the App Store
    Get it on Google Play
    Logo of Certified B Corporation
    © 2025 Coursera Inc. All rights reserved.
    • Coursera Facebook
    • Coursera Linkedin
    • Coursera Twitter
    • Coursera YouTube
    • Coursera Instagram
    • Coursera TikTok