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    • Customer Insights

    Customer Insights Courses Online

    Explore customer insights methods for understanding consumer behavior. Learn to gather and analyze data to inform marketing and product development.

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    Explore the Customer Insights Course Catalog

    • C

      Coursera Project Network

      Data Management with Databricks: Big Data with Delta Lakes

      Skills you'll gain: Databricks, Data Lakes, Data Pipelines, Data Integration, Extract, Transform, Load, Dashboard, PySpark, SQL, Data Management, Data Transformation, Version Control

      4.1
      Rating, 4.1 out of 5 stars
      ·
      27 reviews

      Intermediate · Guided Project · Less Than 2 Hours

    • Status: Free
      Free
      C

      Coursera Project Network

      Marketing Design with Easil

      Skills you'll gain: Marketing Design, Social Media Marketing, Marketing Materials, Social Media Campaigns, Marketing, Content Creation, Promotional Materials, Loyalty Programs, Advertising, Creative Design, Brand Loyalty, Customer Engagement

      4.8
      Rating, 4.8 out of 5 stars
      ·
      198 reviews

      Beginner · Guided Project · Less Than 2 Hours

    • Status: Free Trial
      Free Trial
      T

      Tecnológico de Monterrey

      Gestión de Marca

      Skills you'll gain: Brand Management, Brand Strategy, Branding, Brand Awareness, Brand Loyalty, Strategic Marketing, Marketing Management, Strategic Partnership, Social Media, Marketing, Marketing Communications, Social Media Marketing, Consumer Behaviour, Marketing Strategies, Customer experience strategy (CX), Organizational Strategy, Internal Communications, Instagram, Business Strategy, Customer experience improvement

      4.8
      Rating, 4.8 out of 5 stars
      ·
      229 reviews

      Intermediate · Specialization · 3 - 6 Months

    • Status: New
      New
      Status: Free Trial
      Free Trial
      D

      DeepLearning.AI

      Data Storytelling

      Skills you'll gain: Data Storytelling, Data Presentation, Dashboard, Tableau Software, Interactive Data Visualization, Data Visualization Software, Looker (Software), Power BI, Business, Interviewing Skills, Professional Networking

      Beginner · Course · 1 - 4 Weeks

    • Status: New
      New
      Status: Free Trial
      Free Trial
      J

      Johns Hopkins University

      Human Resources Management Essentials

      Skills you'll gain: Organizational Change, Change Management, Performance Review, Human Resource Policies, Recruitment, Employee Performance Management, Employee Engagement, Diversity and Inclusion, Interviewing Skills, Human Resources, Employee Onboarding, Goal Setting, Health Care Administration, Internal Communications

      4.6
      Rating, 4.6 out of 5 stars
      ·
      15 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      N

      New York Institute of Finance

      Key Success Factors in Supply Chain Finance

      Skills you'll gain: Supply Chain Management, Supplier Relationship Management, Procurement, Customer Analysis, Working Capital, Stakeholder Management, Program Implementation, Sales Prospecting, Financial Analysis, Cash Flows, Technology Solutions

      4.7
      Rating, 4.7 out of 5 stars
      ·
      74 reviews

      Intermediate · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      A

      Arizona State University

      Technology & Entrepreneurship

      Skills you'll gain: Curiosity, Lean Methodologies, Design Thinking, Entrepreneurship, Commercialization, Innovation, Persona Development, Customer Analysis, Presentations, Target Audience, Customer Insights, Product Improvement, Market Opportunities, Technology Solutions, Team Oriented, Market Research, Ideation, Solution Design, Brainstorming, Business Research

      4.8
      Rating, 4.8 out of 5 stars
      ·
      70 reviews

      Beginner · Specialization · 3 - 6 Months

    • Status: New
      New
      Status: Free Trial
      Free Trial
      S

      Starweaver

      Financial Leadership in Hospitality

      Skills you'll gain: Revenue Management, Vendor Management, Capital Expenditure, Financial Statement Analysis, Advanced Analytics, Hospitality, Hospitality Management, Cost Control, Budget Management, Vendor Relationship Management, Performance Measurement, Budgeting, Financial Analysis, Financial Forecasting, Variance Analysis, Forecasting, Financial Management, Operating Budget, Corporate Sustainability, Business Process

      4.9
      Rating, 4.9 out of 5 stars
      ·
      17 reviews

      Intermediate · Specialization · 3 - 6 Months

    • Status: New
      New
      Status: Free Trial
      Free Trial
      P

      Packt

      Foundations of Project Management

      Skills you'll gain: Project Management Institute (PMI) Methodology, Project Management, Stakeholder Engagement, Agile Project Management, Stakeholder Management, Project Management Life Cycle, Project Risk Management, Project Planning, Ethical Standards And Conduct, Leadership Studies, Team Leadership, Performance Management, Communication

      4.9
      Rating, 4.9 out of 5 stars
      ·
      11 reviews

      Intermediate · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      F

      Fractal Analytics

      Data Analysis Using SQL

      Skills you'll gain: Database Design, Data Manipulation, SQL, Relational Databases, Database Management, Data Analysis, Data Cleansing, Databases, Query Languages, Data Transformation, Data Integrity

      4.5
      Rating, 4.5 out of 5 stars
      ·
      43 reviews

      Beginner · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      H

      Howard University

      Capstone: Design Thinking for IS in Business

      Skills you'll gain: Design Thinking, Product Design, Business Solutions, Customer Insights, User Centered Design, Information Systems, Brainstorming, User Research, Ideation, Business Transformation, Digital Transformation, Cloud Solutions, User Feedback, Product Testing

      4.8
      Rating, 4.8 out of 5 stars
      ·
      12 reviews

      Intermediate · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      L

      Liberty Mutual Insurance

      Foundations of Insurance

      Skills you'll gain: Insurance, Insurance Policies, Risk Management, Insurance Sales, Underwriting, Business Risk Management, Regulation and Legal Compliance, Compliance Management, Ethical Standards And Conduct, Business Ethics

      4.6
      Rating, 4.6 out of 5 stars
      ·
      18 reviews

      Beginner · Course · 1 - 4 Weeks

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    In summary, here are 10 of our most popular customer insights courses

    • Data Management with Databricks: Big Data with Delta Lakes: Coursera Project Network
    • Marketing Design with Easil: Coursera Project Network
    • Gestión de Marca: Tecnológico de Monterrey
    • Data Storytelling: DeepLearning.AI
    • Human Resources Management Essentials: Johns Hopkins University
    • Key Success Factors in Supply Chain Finance: New York Institute of Finance
    • Technology & Entrepreneurship: Arizona State University
    • Financial Leadership in Hospitality: Starweaver
    • Foundations of Project Management: Packt
    • Data Analysis Using SQL: Fractal Analytics

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