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    Results for "customer experience strategy (cx)"

    • Status: Free
      Free
      C

      Coursera Project Network

      Getting Started in Google Analytics

      Skills you'll gain: Google Analytics, Web Analytics, Content Performance Analysis, Marketing Analytics, Dashboard, User Accounts

      4.4
      Rating, 4.4 out of 5 stars
      ·
      1.5K reviews

      Beginner · Guided Project · Less Than 2 Hours

    • M

      Microsoft

      Introduction to Microsoft Dynamics 365

      Skills you'll gain: Marketing Automation, Sales Management, Customer Engagement, Customer Relationship Management (CRM) Software, Sales Process, Microsoft 365, Resource Allocation, Microsoft Teams, Lead Generation, Service Management, Customer Data Management, Power BI, Customer Service, Customer Insights, Scheduling

      4.6
      Rating, 4.6 out of 5 stars
      ·
      68 reviews

      Beginner · Course · 1 - 3 Months

    • U

      University of Illinois Urbana-Champaign

      Investments II: Lessons and Applications for Investors

      Skills you'll gain: Investments, Portfolio Management, Finance, Return On Investment, Behavioral Economics, Equities, Financial Market, Asset Management, Performance Analysis, Income Tax, Decision Making, Benchmarking

      Build toward a degree

      4.8
      Rating, 4.8 out of 5 stars
      ·
      870 reviews

      Intermediate · Course · 1 - 3 Months

    • Status: New
      New
      S

      Snowflake

      Snowflake Generative AI

      Skills you'll gain: Prompt Engineering, Generative AI, Data Manipulation, OpenAI, Snowflake Schema, ChatGPT, Large Language Modeling, Application Deployment, Data Lakes, Data Warehousing, SQL, Natural Language Processing, Unstructured Data, Data Pipelines, Cloud Applications, Extract, Transform, Load, Application Development, Artificial Intelligence and Machine Learning (AI/ML), Role-Based Access Control (RBAC), Artificial Intelligence

      4.8
      Rating, 4.8 out of 5 stars
      ·
      100 reviews

      Beginner · Professional Certificate · 1 - 3 Months

    • T

      Tecnológico de Monterrey

      Leadership and Critical Thinking

      Skills you'll gain: Critical Thinking, Organizational Leadership, Independent Thinking, Positivity, Self-Awareness, Stress Management, Leadership, Resilience, Influencing, Motivational Skills, Decision Making, Personal Development, Leadership Development, Industrial and Organizational Psychology, Strategic Thinking, Leadership and Management, Emotional Intelligence, Research, Complex Problem Solving, Initiative and Leadership

      4.6
      Rating, 4.6 out of 5 stars
      ·
      288 reviews

      Advanced · Specialization · 1 - 3 Months

    • Status: New
      New
      S

      Simplilearn

      Multichannel Marketing - Email, Content and Mobile Marketing

      Skills you'll gain: Email Marketing, Content Strategy, Content Marketing, Content Performance Analysis, Customer Retention, HubSpot CRM, Marketing Strategies, Web Content, Content Creation, Marketing Automation, Newsletters, Marketing, Digital Marketing, Growth Strategies, A/B Testing, Customer Relationship Management, Customer Acquisition Management, UI/UX Strategy, Digital Advertising, Online Advertising

      4.6
      Rating, 4.6 out of 5 stars
      ·
      17 reviews

      Beginner · Specialization · 1 - 3 Months

    • U

      University of California, Davis

      Big Data, Artificial Intelligence, and Ethics

      Skills you'll gain: Data Ethics, Artificial Intelligence, Research, Natural Language Processing, Big Data, Research Methodologies, Social Sciences, Machine Learning, Data Mining, Algorithms

      4.6
      Rating, 4.6 out of 5 stars
      ·
      604 reviews

      Beginner · Course · 1 - 4 Weeks

    • M

      Microsoft

      Microsoft Data Visualization

      Skills you'll gain: Data Storytelling, Data Analysis Expressions (DAX), Data Presentation, Power BI, Data Ethics, Dashboard, Data Visualization Software, Data Modeling, Data Governance, Extract, Transform, Load, Interactive Data Visualization, Business Intelligence, Data Analysis, Statistical Analysis, Data Architecture, Correlation Analysis, Data Cleansing, Data Transformation, Database Design, Statistical Visualization

      4.7
      Rating, 4.7 out of 5 stars
      ·
      64 reviews

      Beginner · Professional Certificate · 3 - 6 Months

    • M

      Microsoft

      Microsoft Generative AI for Data Analysis

      Skills you'll gain: Prompt Engineering, Data Storytelling, Data Presentation, Dashboard, Interactive Data Visualization, Generative AI, Data Ethics, Data Visualization, Infographics, Anomaly Detection, Excel Formulas, Predictive Modeling, Data Visualization Software, Microsoft Copilot, Business Reporting, Risk Analysis, Text Mining, Risk Management, Data Quality, Data Pipelines

      4.3
      Rating, 4.3 out of 5 stars
      ·
      62 reviews

      Intermediate · Professional Certificate · 3 - 6 Months

    • M

      Microsoft

      Introduction to Public Relations

      Skills you'll gain: Media Relations, Public Relations, Target Audience, Communication Planning, Marketing and Public Relations, Strategic Communication, Generative AI Agents, Corporate Communications, Performance Metric, Program Evaluation, Content Creation, Crisis Management, Ethical Standards And Conduct

      4.7
      Rating, 4.7 out of 5 stars
      ·
      71 reviews

      Beginner · Course · 1 - 3 Months

    • C

      CVS Health

      Interacting with Customers

      Skills you'll gain: De-escalation Techniques, Greeting Customers, Cross Selling, Retail Sales, Customer Service, Upselling, Conflict Management, Product Knowledge, Retail Store Operations, Customer Relationship Building, Transaction Processing, Customer Engagement, Professionalism, Company, Product, and Service Knowledge, Empathy, Verbal Communication Skills, Social Media

      4.7
      Rating, 4.7 out of 5 stars
      ·
      61 reviews

      Beginner · Course · 1 - 4 Weeks

    • U

      University of Michigan

      Liderazgo de equipos

      Skills you'll gain: Team Leadership, Team Management, Team Building, Teamwork, Conflict Management, Trustworthiness, Decision Making, Rapport Building, People Management, Collaboration, Goal Setting, Professional Development, Performance Management, Lifelong Learning, Employee Performance Management, Organizational Structure, Innovation, Diversity and Inclusion

      4.7
      Rating, 4.7 out of 5 stars
      ·
      153 reviews

      Mixed · Course · 1 - 4 Weeks

    1…888990…514

    In summary, here are 10 of our most popular customer experience strategy (cx) courses

    • Getting Started in Google Analytics: Coursera Project Network
    • Introduction to Microsoft Dynamics 365: Microsoft
    • Investments II: Lessons and Applications for Investors: University of Illinois Urbana-Champaign
    • Snowflake Generative AI: Snowflake
    • Leadership and Critical Thinking: Tecnológico de Monterrey
    • Multichannel Marketing - Email, Content and Mobile Marketing: Simplilearn
    • Big Data, Artificial Intelligence, and Ethics: University of California, Davis
    • Microsoft Data Visualization: Microsoft
    • Microsoft Generative AI for Data Analysis: Microsoft
    • Introduction to Public Relations: Microsoft

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