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Results for "customer experience strategy (cx)"
- Status: Free
Coursera Project Network
Skills you'll gain: Google Analytics, Web Analytics, Content Performance Analysis, Marketing Analytics, Dashboard, User Accounts
Skills you'll gain: Marketing Automation, Sales Management, Customer Engagement, Customer Relationship Management (CRM) Software, Sales Process, Microsoft 365, Resource Allocation, Microsoft Teams, Lead Generation, Service Management, Customer Data Management, Power BI, Customer Service, Customer Insights, Scheduling
University of Illinois Urbana-Champaign
Skills you'll gain: Investments, Portfolio Management, Finance, Return On Investment, Behavioral Economics, Equities, Financial Market, Asset Management, Performance Analysis, Income Tax, Decision Making, Benchmarking
- Status: New
Snowflake
Skills you'll gain: Prompt Engineering, Generative AI, Data Manipulation, OpenAI, Snowflake Schema, ChatGPT, Large Language Modeling, Application Deployment, Data Lakes, Data Warehousing, SQL, Natural Language Processing, Unstructured Data, Data Pipelines, Cloud Applications, Extract, Transform, Load, Application Development, Artificial Intelligence and Machine Learning (AI/ML), Role-Based Access Control (RBAC), Artificial Intelligence
Tecnológico de Monterrey
Skills you'll gain: Critical Thinking, Organizational Leadership, Independent Thinking, Positivity, Self-Awareness, Stress Management, Leadership, Resilience, Influencing, Motivational Skills, Decision Making, Personal Development, Leadership Development, Industrial and Organizational Psychology, Strategic Thinking, Leadership and Management, Emotional Intelligence, Research, Complex Problem Solving, Initiative and Leadership
- Status: New
Skills you'll gain: Email Marketing, Content Strategy, Content Marketing, Content Performance Analysis, Customer Retention, HubSpot CRM, Marketing Strategies, Web Content, Content Creation, Marketing Automation, Newsletters, Marketing, Digital Marketing, Growth Strategies, A/B Testing, Customer Relationship Management, Customer Acquisition Management, UI/UX Strategy, Digital Advertising, Online Advertising
University of California, Davis
Skills you'll gain: Data Ethics, Artificial Intelligence, Research, Natural Language Processing, Big Data, Research Methodologies, Social Sciences, Machine Learning, Data Mining, Algorithms
Microsoft
Skills you'll gain: Data Storytelling, Data Analysis Expressions (DAX), Data Presentation, Power BI, Data Ethics, Dashboard, Data Visualization Software, Data Modeling, Data Governance, Extract, Transform, Load, Interactive Data Visualization, Business Intelligence, Data Analysis, Statistical Analysis, Data Architecture, Correlation Analysis, Data Cleansing, Data Transformation, Database Design, Statistical Visualization
Skills you'll gain: Prompt Engineering, Data Storytelling, Data Presentation, Dashboard, Interactive Data Visualization, Generative AI, Data Ethics, Data Visualization, Infographics, Anomaly Detection, Excel Formulas, Predictive Modeling, Data Visualization Software, Microsoft Copilot, Business Reporting, Risk Analysis, Text Mining, Risk Management, Data Quality, Data Pipelines
Microsoft
Skills you'll gain: Media Relations, Public Relations, Target Audience, Communication Planning, Marketing and Public Relations, Strategic Communication, Generative AI Agents, Corporate Communications, Performance Metric, Program Evaluation, Content Creation, Crisis Management, Ethical Standards And Conduct
CVS Health
Skills you'll gain: De-escalation Techniques, Greeting Customers, Cross Selling, Retail Sales, Customer Service, Upselling, Conflict Management, Product Knowledge, Retail Store Operations, Customer Relationship Building, Transaction Processing, Customer Engagement, Professionalism, Company, Product, and Service Knowledge, Empathy, Verbal Communication Skills, Social Media
University of Michigan
Skills you'll gain: Team Leadership, Team Management, Team Building, Teamwork, Conflict Management, Trustworthiness, Decision Making, Rapport Building, People Management, Collaboration, Goal Setting, Professional Development, Performance Management, Lifelong Learning, Employee Performance Management, Organizational Structure, Innovation, Diversity and Inclusion
In summary, here are 10 of our most popular customer experience strategy (cx) courses
- Getting Started in Google Analytics: Coursera Project Network
- Introduction to Microsoft Dynamics 365: Microsoft
- Investments II: Lessons and Applications for Investors: University of Illinois Urbana-Champaign
- Snowflake Generative AI: Snowflake
- Leadership and Critical Thinking: Tecnológico de Monterrey
- Multichannel Marketing - Email, Content and Mobile Marketing: Simplilearn
- Big Data, Artificial Intelligence, and Ethics: University of California, Davis
- Microsoft Data Visualization: Microsoft
- Microsoft Generative AI for Data Analysis: Microsoft
- Introduction to Public Relations: Microsoft