• For Individuals
  • For Businesses
  • For Universities
  • For Governments
Coursera
  • Online Degrees
  • Careers
  • Log In
  • Join for Free
    Coursera
    • Browse
    • Customer Engagement
    Skip to search results

    Filter by

    Subject
    Required
     *

    Language
    Required
     *

    The language used throughout the course, in both instruction and assessments.

    Learning Product
    Required
     *

    Level
    Required
     *

    Duration
    Required
     *

    Skills
    Required
     *

    Subtitles
    Required
     *

    Educator
    Required
     *

    Results for "customer engagement"

    • C

      Coursera Project Network

      PowerBI for Beginners: Sales Data Exploration

      Skills you'll gain: Power BI, Interactive Data Visualization, Data Visualization, Data Presentation, Dashboard, Trend Analysis, Exploratory Data Analysis, Customer Analysis, Data Visualization Software, Sales, Business Intelligence, Data Analysis, Data Import/Export

      4.7
      Rating, 4.7 out of 5 stars
      ·
      29 reviews

      Beginner · Guided Project · Less Than 2 Hours

    • Status: Free Trial
      Free Trial
      D

      Duke University

      Data-Driven Decision-Making for Agile Organizations

      Skills you'll gain: Strategic Decision-Making, Dealing With Ambiguity, Performance Analysis, Customer Analysis, Performance Measurement, Adaptability, Decision Making, Dashboard, Strategic Thinking, Data-Driven Decision-Making, Business Metrics, Agile Methodology, Business Analytics, Real Time Data, Business Intelligence, Critical Thinking and Problem Solving, Complex Problem Solving, Management Reporting, Analytics, Business Transformation

      4.5
      Rating, 4.5 out of 5 stars
      ·
      11 reviews

      Intermediate · Specialization · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      M

      Microsoft

      Project Management Principles

      Skills you'll gain: Team Performance Management, Stakeholder Engagement, Systems Thinking, Project Management Institute (PMI) Methodology, Stakeholder Communications, Team Building, Project Risk Management, Project Management Life Cycle, Project Management, Risk Management, Leadership, Governance, Change Management

      5
      Rating, 5 out of 5 stars
      ·
      32 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      U

      Universitat Autònoma de Barcelona

      Diseño de videojuegos

      Skills you'll gain: Video Game Development, Game Design, Unity Engine, Animation and Game Design, Software Design Documents, Conceptual Design, Design, Experience Design, Usability, Persona (User Experience), Prototyping, Storytelling, Creativity

      4.6
      Rating, 4.6 out of 5 stars
      ·
      329 reviews

      Mixed · Course · 1 - 4 Weeks

    • Status: New
      New
      P

      Packt

      Lean Six Sigma - Green Belt

      Skills you'll gain: Lean Six Sigma, Process Mapping, Process Improvement, Process Analysis, Quality Improvement, Business Process, Continuous Improvement Process, Waste Minimization, Quality Management, Operational Efficiency, Statistical Process Controls, Root Cause Analysis, Customer experience improvement, Business Metrics

      4.7
      Rating, 4.7 out of 5 stars
      ·
      9 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: New
      New
      Status: Free Trial
      Free Trial
      U

      University of Illinois Urbana-Champaign

      Wetland Science and Conservation

      Skills you'll gain: Environmental Monitoring, Community Outreach, Environmental Engineering and Restoration, Water Resources, Cultural Diversity, Land Management, Policy Analysis, Social Sciences, Cultural Sensitivity, Environmental Laws, Environmental Engineering, Natural Resource Management, Environmental Issue, Environmental Policy, Environment, Environmental Regulations, Environmental Science, Biology, Research Reports, Environment and Resource Management

      4.9
      Rating, 4.9 out of 5 stars
      ·
      7 reviews

      Intermediate · Specialization · 3 - 6 Months

    • F

      Fundação Instituto de Administração

      Introdução ao Big Data

      Skills you'll gain: Big Data, Internet Of Things, Network Analysis, Text Mining, Apache Hadoop, Business Intelligence, Data Analysis Software, Unstructured Data, Analytics, Real Time Data, Cloud Computing, Data Storage, Data Science, Marketing Analytics, Customer Retention

      4.6
      Rating, 4.6 out of 5 stars
      ·
      322 reviews

      Beginner · Course · 1 - 4 Weeks

    • C

      Coursera Project Network

      Create User Stories in Jira

      Skills you'll gain: User Story, Jira (Software), Backlogs, Issue Tracking, Sprint Planning, Agile Project Management

      4.1
      Rating, 4.1 out of 5 stars
      ·
      41 reviews

      Beginner · Guided Project · Less Than 2 Hours

    • Status: Free Trial
      Free Trial
      S

      SkillUp EdTech

      Business Analysis: Project and Stakeholder Management

      Skills you'll gain: Stakeholder Management, Stakeholder Engagement, Risk Analysis, Business Analysis, Project Management, Risk Management, Plan Execution, Project Planning, Project Coordination, Communication Strategies, Communication

      4.8
      Rating, 4.8 out of 5 stars
      ·
      16 reviews

      Beginner · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      W

      Whizlabs

      Exam Prep (DEA-C01): AWS Certified Data Engineer - Associate

      Skills you'll gain: AWS SageMaker, AWS CloudFormation, Amazon S3, Serverless Computing, Amazon DynamoDB, Amazon CloudWatch, Cloud Security, Data Security, Amazon Redshift, AWS Kinesis, Data Integration, Cloud Storage, Amazon Web Services, Data Lakes, Data Storage, Databases, Apache Airflow, Cloud Computing Architecture, Infrastructure as Code (IaC), Cloud Engineering

      4.8
      Rating, 4.8 out of 5 stars
      ·
      12 reviews

      Intermediate · Specialization · 3 - 6 Months

    • T

      The University of Melbourne

      Moving to the Cloud

      Skills you'll gain: Cloud Computing, Cloud Services, Cloud Solutions, Change Management, Organizational Change, Culture Transformation, Workforce Development, Service Level Agreement, Stakeholder Engagement, Business Transformation, Contract Management, Governance, Vendor Management, Key Performance Indicators (KPIs)

      4.5
      Rating, 4.5 out of 5 stars
      ·
      249 reviews

      Beginner · Course · 1 - 3 Months

    • Status: Free
      Free
      C

      Coursera Project Network

      Get Started with HubSpot

      Skills you'll gain: HubSpot CRM, Team Building, Customer Relationship Management (CRM) Software, Business Reporting, Marketing Automation, Email Marketing, Sales Development, Customer Data Management, Integrated Marketing Communications, Marketing

      4.5
      Rating, 4.5 out of 5 stars
      ·
      20 reviews

      Beginner · Guided Project · Less Than 2 Hours

    Searches related to customer engagement

    sap customer engagement and discovery
    1…888990…204

    In summary, here are 10 of our most popular customer engagement courses

    • PowerBI for Beginners: Sales Data Exploration: Coursera Project Network
    • Data-Driven Decision-Making for Agile Organizations: Duke University
    • Project Management Principles: Microsoft
    • Diseño de videojuegos: Universitat Autònoma de Barcelona
    • Lean Six Sigma - Green Belt : Packt
    • Wetland Science and Conservation: University of Illinois Urbana-Champaign
    • Introdução ao Big Data : Fundação Instituto de Administração
    • Create User Stories in Jira: Coursera Project Network
    • Business Analysis: Project and Stakeholder Management: SkillUp EdTech
    • Exam Prep (DEA-C01): AWS Certified Data Engineer - Associate: Whizlabs

    Other topics to explore

    Arts and Humanities
    338 courses
    Business
    1095 courses
    Computer Science
    668 courses
    Data Science
    425 courses
    Information Technology
    145 courses
    Health
    471 courses
    Math and Logic
    70 courses
    Personal Development
    137 courses
    Physical Science and Engineering
    413 courses
    Social Sciences
    401 courses
    Language Learning
    150 courses

    Coursera Footer

    Technical Skills

    • ChatGPT
    • Coding
    • Computer Science
    • Cybersecurity
    • DevOps
    • Ethical Hacking
    • Generative AI
    • Java Programming
    • Python
    • Web Development

    Analytical Skills

    • Artificial Intelligence
    • Big Data
    • Business Analysis
    • Data Analytics
    • Data Science
    • Financial Modeling
    • Machine Learning
    • Microsoft Excel
    • Microsoft Power BI
    • SQL

    Business Skills

    • Accounting
    • Digital Marketing
    • E-commerce
    • Finance
    • Google
    • Graphic Design
    • IBM
    • Marketing
    • Project Management
    • Social Media Marketing

    Career Resources

    • Essential IT Certifications
    • High-Income Skills to Learn
    • How to Get a PMP Certification
    • How to Learn Artificial Intelligence
    • Popular Cybersecurity Certifications
    • Popular Data Analytics Certifications
    • What Does a Data Analyst Do?
    • Career Development Resources
    • Career Aptitude Test
    • Share your Coursera Learning Story

    Coursera

    • About
    • What We Offer
    • Leadership
    • Careers
    • Catalog
    • Coursera Plus
    • Professional Certificates
    • MasterTrack® Certificates
    • Degrees
    • For Enterprise
    • For Government
    • For Campus
    • Become a Partner
    • Social Impact
    • Free Courses
    • ECTS Credit Recommendations

    Community

    • Learners
    • Partners
    • Beta Testers
    • Blog
    • The Coursera Podcast
    • Tech Blog

    More

    • Press
    • Investors
    • Terms
    • Privacy
    • Help
    • Accessibility
    • Contact
    • Articles
    • Directory
    • Affiliates
    • Modern Slavery Statement
    • Manage Cookie Preferences
    Learn Anywhere
    Download on the App Store
    Get it on Google Play
    Logo of Certified B Corporation
    © 2025 Coursera Inc. All rights reserved.
    • Coursera Facebook
    • Coursera Linkedin
    • Coursera Twitter
    • Coursera YouTube
    • Coursera Instagram
    • Coursera TikTok