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    • Customer Journey

    Customer Journey Courses Online

    Understand customer journey mapping for optimizing customer interactions. Learn to create seamless experiences across various touchpoints.

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    Explore the Customer Journey Course Catalog

    • Status: Free Trial
      Free Trial
      D

      Duke University

      Data-Driven Decision-Making for Agile Organizations

      Skills you'll gain: Strategic Decision-Making, Dealing With Ambiguity, Performance Analysis, Performance Measurement, Customer Analysis, Adaptability, Decision Making, Dashboard, Strategic Thinking, Data-Driven Decision-Making, Business Metrics, Agile Methodology, Business Analytics, Real Time Data, Business Intelligence, Critical Thinking and Problem Solving, Complex Problem Solving, Management Reporting, Analytics, Business Transformation

      4.5
      Rating, 4.5 out of 5 stars
      ·
      11 reviews

      Intermediate · Specialization · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      U

      University of Colorado System

      Algorithms, Data Collection, and Starting to Code

      Skills you'll gain: Computational Thinking, Data Collection, Microsoft Visual Studio, Program Development, C (Programming Language), Programming Principles, Algorithms, Development Environment, Computer Programming, Data Structures, Debugging

      4.6
      Rating, 4.6 out of 5 stars
      ·
      376 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      G

      Google Cloud

      Managing Google Cloud's Apigee API Platform for Hybrid Cloud

      Skills you'll gain: API Gateway, Cloud API, Application Programming Interface (API), Kubernetes, Google Cloud Platform, Hybrid Cloud Computing, Application Performance Management, Capacity Management, Scalability, Application Security, Cloud-Native Computing, Security Controls, System Monitoring, Application Deployment, Patch Management, Proxy Servers, Restful API, Data Security, Network Troubleshooting, Configuration Management

      4.6
      Rating, 4.6 out of 5 stars
      ·
      53 reviews

      Beginner · Specialization · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      U

      University of Colorado System

      Requirements Specifications: Goals and Conflict Analysis

      Skills you'll gain: Requirements Analysis, Security Requirements Analysis, Requirements Elicitation, Functional Requirement, Goal Setting, Unified Modeling Language, Meeting Facilitation, Conflict Management, User Story, Negotiation

      4.7
      Rating, 4.7 out of 5 stars
      ·
      65 reviews

      Beginner · Course · 1 - 4 Weeks

    • S

      Sciences Po

      Be entrepreneurial in Cultural Industries in the digital age

      Skills you'll gain: Promotional Strategies, Organizational Structure, Market Opportunities, Entrepreneurship, Digital Content, Target Audience, Content Creation, Business, Entrepreneurial Finance, Business Modeling, Cultural Diversity, Consumer Behaviour, Innovation, Digital Transformation, Intellectual Property

      4.1
      Rating, 4.1 out of 5 stars
      ·
      33 reviews

      Beginner · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      U

      University of California, Irvine

      E-Marketing

      Skills you'll gain: Pay Per Click Advertising, Search Engine Marketing, Customer Retention, Persona Development, Digital Marketing, Marketing Analytics, Search Engine Optimization, Key Performance Indicators (KPIs), Target Audience, Keyword Research, Social Media Strategy, Marketing Effectiveness, Customer Acquisition Management, Customer experience improvement, Marketing Strategy and Techniques, Customer Engagement, A/B Testing, Web Analytics, Marketing Strategies, Google Analytics

      4.7
      Rating, 4.7 out of 5 stars
      ·
      389 reviews

      Beginner · Specialization · 1 - 3 Months

    • Status: New
      New
      P

      Packt

      WordPress 101 - The Complete Guide

      Skills you'll gain: WordPress, Web Design and Development, Web Analytics and SEO, Content Management Systems, Web Content, Cloud Hosting, Web Servers, Application Security, Software Installation, User Accounts

      4.8
      Rating, 4.8 out of 5 stars
      ·
      10 reviews

      Beginner · Course · 1 - 3 Months

    • Status: New
      New
      Status: Free Trial
      Free Trial
      D

      Digital Marketing Institute

      Planning a Digital Marketing Strategy

      Skills you'll gain: Marketing Budgets, Data-Driven Decision-Making, Digital Marketing, Social Media Marketing, Marketing Channel, Data Ethics, Customer experience strategy (CX), Digital Media Strategy, Customer Analysis, Cross-Channel Marketing, Marketing Effectiveness, Marketing Automation, Marketing Strategy and Techniques, Strategic Marketing, Social Media Strategy, Digital Advertising, Digital Transformation, Business Analytics, Marketing Planning, Marketing Analytics

      Beginner · Specialization · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      A

      American Psychological Association

      Student Success

      Skills you'll gain: Stress Management, Resilience, Writing, Editing, Mental Health, Mindfulness, Learning Strategies, Learning Theory, Human Learning, Mental Concentration, Proofreading, Concision, Psychology, Productivity, Emotional Intelligence, Time Management, Critical Thinking, Behavioral Health, Scientific Methods, Organizational Skills

      4.9
      Rating, 4.9 out of 5 stars
      ·
      18 reviews

      Beginner · Specialization · 3 - 6 Months

    • Status: Free
      Free
      C

      Coursera Project Network

      Agile Project: Product Prototype Touchpoint Analysis in Miro

      Skills you'll gain: Wireframing, Product Roadmaps, Customer experience strategy (CX), Agile Methodology, Agile Project Management, Persona Development, Prototyping, User Experience, User Story, Product Development, User Research

      4.6
      Rating, 4.6 out of 5 stars
      ·
      89 reviews

      Intermediate · Guided Project · Less Than 2 Hours

    • C

      Coursera Project Network

      Microsoft Project for Beginners: Create Simple Project Plans

      Skills you'll gain: Microsoft Project, Timelines, Project Schedules, Milestones (Project Management), Scheduling, Data Visualization, Workflow Management, Dependency Analysis, Project Management, Project Planning

      4.2
      Rating, 4.2 out of 5 stars
      ·
      13 reviews

      Beginner · Guided Project · Less Than 2 Hours

    • C

      Coursera Project Network

      Design a Customer Satisfaction Survey with Typeform: A Beginner's Guide

      Skills you'll gain: Customer Insights, User Feedback, Customer Analysis, Customer experience improvement, Data Sharing, Business Research, User Accounts

      Beginner · Guided Project · Less Than 2 Hours

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    In summary, here are 10 of our most popular customer journey courses

    • Data-Driven Decision-Making for Agile Organizations: Duke University
    • Algorithms, Data Collection, and Starting to Code: University of Colorado System
    • Managing Google Cloud's Apigee API Platform for Hybrid Cloud: Google Cloud
    • Requirements Specifications: Goals and Conflict Analysis: University of Colorado System
    • Be entrepreneurial in Cultural Industries in the digital age: Sciences Po
    • E-Marketing: University of California, Irvine
    • WordPress 101 - The Complete Guide: Packt
    • Planning a Digital Marketing Strategy: Digital Marketing Institute
    • Student Success: American Psychological Association
    • Agile Project: Product Prototype Touchpoint Analysis in Miro: Coursera Project Network

    Skills you can learn in Marketing

    Market (economics) (28)
    Social Media (15)
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    Brand (13)
    Digital Marketing (13)
    Marketing Analytics (11)
    Plan (11)
    Advertising (9)
    Modeling (9)
    Social Media Marketing (9)
    Brand Management (7)

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