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    • Customer Journey

    Customer Journey Courses Online

    Understand customer journey mapping for optimizing customer interactions. Learn to create seamless experiences across various touchpoints.

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    Explore the Customer Journey Course Catalog

    • Status: Free Trial
      Free Trial
      U

      University of Virginia Darden School Foundation

      Advertising in the Age of Generative AI

      Skills you'll gain: Branding, Brand Awareness, Brand Strategy, Marketing Design, Advertising, Brand Management, Brand Loyalty, Marketing Psychology, Generative AI Agents, Digital Advertising

      4.7
      Rating, 4.7 out of 5 stars
      ·
      27 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      U

      University of Maryland, College Park

      Building the Business Model for Corporate Entrepreneurs

      Skills you'll gain: Business Modeling, Customer Analysis, Business Strategy, Entrepreneurship, Customer Insights, Value Propositions, New Product Development, Target Market, Business Development, Customer Relationship Management, Innovation, Product Strategy, Market Dynamics, Interviewing Skills

      4.6
      Rating, 4.6 out of 5 stars
      ·
      81 reviews

      Beginner · Course · 1 - 4 Weeks

    • C

      Coursera Instructor Network

      Using GenAI for Tailored Customer Emails

      Skills you'll gain: Prompt Engineering, Email Marketing, Generative AI Agents, Persona Development, AI Personalization, Personalized Service, ChatGPT, Customer Insights, Target Audience, Marketing Automation, Content Creation

      Intermediate · Course · 1 - 4 Weeks

    • U

      University of Arizona

      Biosphere 2 Science for the Future of Our Planet

      Skills you'll gain: Water Resources, Environment, Environmental Science, Biology, Environment and Resource Management, Life Sciences, Natural Resource Management, Systems Thinking, Physical Science, Research, Innovation, Emerging Technologies

      4.9
      Rating, 4.9 out of 5 stars
      ·
      143 reviews

      Beginner · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      U

      University of Colorado Boulder

      Software Architecture for Big Data

      Skills you'll gain: Service Level, Software Engineering, Data Architecture, Web Applications, Software Architecture, Performance Testing, Scalability, Systems Architecture, Functional Requirement, Distributed Computing, Databases, Acceptance Testing, Application Deployment, Application Development, Predictive Modeling, Software Testing, System Design and Implementation, Microservices, Load Balancing, Transaction Processing

      Build toward a degree

      3.5
      Rating, 3.5 out of 5 stars
      ·
      98 reviews

      Advanced · Specialization · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      E

      Edureka

      Machine Learning and NLP Basics

      Skills you'll gain: Natural Language Processing, Deep Learning, Predictive Modeling, Text Mining, Classification And Regression Tree (CART), Artificial Intelligence and Machine Learning (AI/ML), Machine Learning, Tensorflow, Applied Machine Learning, Machine Learning Algorithms, Supervised Learning, Artificial Neural Networks, Unstructured Data

      3.4
      Rating, 3.4 out of 5 stars
      ·
      25 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      U

      University of Colorado Boulder

      Network Principles in Practice: Linux Networking

      Skills you'll gain: Network Troubleshooting, Linux, Kubernetes, Network Architecture, Network Administration, Computer Networking, Docker (Software), TCP/IP, Network Routers, Software-Defined Networking, Network Routing, Containerization, Virtual Private Networks (VPN), Network Model, Virtualization, Firewall, Network Protocols

      Build toward a degree

      4.6
      Rating, 4.6 out of 5 stars
      ·
      25 reviews

      Intermediate · Course · 1 - 3 Months

    • Y

      Yale University

      The Worldview of Thomas Berry: The Flourishing of the Earth Community

      Skills you'll gain: Environmental Science, Environment, Environment and Resource Management, Social Studies, Liberal Arts, Cultural Diversity, Systems Thinking, World History, Storytelling, Education and Training

      4.7
      Rating, 4.7 out of 5 stars
      ·
      137 reviews

      Mixed · Course · 1 - 3 Months

    • A

      Alfaisal University | KLD

      التميز في خدمة وإسعاد المتعاملين

      Skills you'll gain: Customer Service, Telephone Skills, Customer Complaint Resolution, Verbal Communication Skills, Personalized Service, Customer experience improvement, Customer Relationship Building, Interpersonal Communications, Communication, Active Listening, Customer Analysis, Non-Verbal Communication

      4.9
      Rating, 4.9 out of 5 stars
      ·
      146 reviews

      Beginner · Course · 1 - 3 Months

    • Status: New
      New
      Status: Free Trial
      Free Trial
      L

      LearnKartS

      Project Management and Risk Fundamentals

      Skills you'll gain: Project Risk Management, Stakeholder Management, Risk Management, Risk Analysis, Agile Project Management, Project Management, Agile Methodology, Risk Appetite, User Story, Sprint Retrospectives

      4.9
      Rating, 4.9 out of 5 stars
      ·
      16 reviews

      Intermediate · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      K

      Keller Williams

      Manage a Real Estate Business

      Skills you'll gain: Administrative Support, Office Management, Real Estate, Organizational Skills, Real Estate Transactions, Business Planning, Business Management, Financial Planning, Professional Networking, Law, Regulation, and Compliance, Compliance Management, Vendor Relationship Management, Goal Setting

      4.7
      Rating, 4.7 out of 5 stars
      ·
      18 reviews

      Beginner · Course · 1 - 3 Months

    • P

      Packt

      LangChain MasterClass: Build 15 LLM Apps with Python

      Skills you'll gain: Prompt Engineering, ChatGPT, Large Language Modeling, OpenAI, Application Development, Generative AI, Artificial Intelligence, Python Programming, Natural Language Processing, Data Processing, Semantic Web, Text Mining, Query Languages, Application Programming Interface (API)

      3.3
      Rating, 3.3 out of 5 stars
      ·
      12 reviews

      Intermediate · Course · 3 - 6 Months

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    In summary, here are 10 of our most popular customer journey courses

    • Advertising in the Age of Generative AI : University of Virginia Darden School Foundation
    • Building the Business Model for Corporate Entrepreneurs: University of Maryland, College Park
    • Using GenAI for Tailored Customer Emails: Coursera Instructor Network
    • Biosphere 2 Science for the Future of Our Planet: University of Arizona
    • Software Architecture for Big Data: University of Colorado Boulder
    • Machine Learning and NLP Basics: Edureka
    • Network Principles in Practice: Linux Networking: University of Colorado Boulder
    • The Worldview of Thomas Berry: The Flourishing of the Earth Community: Yale University
    • التميز في خدمة وإسعاد المتعاملين: Alfaisal University | KLD
    • Project Management and Risk Fundamentals: LearnKartS

    Skills you can learn in Marketing

    Market (economics) (28)
    Social Media (15)
    Marketing Strategy (14)
    Analytics (13)
    Brand (13)
    Digital Marketing (13)
    Marketing Analytics (11)
    Plan (11)
    Advertising (9)
    Modeling (9)
    Social Media Marketing (9)
    Brand Management (7)

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