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    Customer Experience Courses Online

    Master customer experience (CX) strategies for enhancing satisfaction and loyalty. Learn to design and manage positive customer interactions.

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    Explore the Customer Experience Course Catalog

    • Status: New
      New
      Status: Free Trial
      Free Trial
      I

      IBM

      IBM RAG and Agentic AI

      Skills you'll gain: Prompt Engineering, Generative AI, Agentic systems, Generative AI Agents, Large Language Modeling, OpenAI, Artificial Intelligence, Software Design, Image Analysis, Application Development, Database Systems, Data Storage Technologies, Databases, NoSQL, Full-Stack Web Development, Natural Language Processing, Flask (Web Framework), Database Management, JSON, SQL

      4.8
      Rating, 4.8 out of 5 stars
      ·
      24 reviews

      Advanced · Professional Certificate · 3 - 6 Months

    • U

      Universidade de São Paulo

      Introdução à Análise Macroeconômica

      Skills you'll gain: Economics, Financial Policy, Financial Market, International Finance, Financial Modeling, Economics, Policy, and Social Studies, Supply And Demand, Market Dynamics, Consumer Behaviour, Expectation Management, Decision Making

      4.8
      Rating, 4.8 out of 5 stars
      ·
      337 reviews

      Intermediate · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      T

      Tecnológico de Monterrey

      Mentalidad Emprendedora

      Skills you'll gain: Innovation, Entrepreneurship, New Business Development, Business Strategy, Business Modeling, Value Propositions, Lean Methodologies, Growth Strategies, Market Opportunities, Product Development, Market Trend, Customer Insights

      4.8
      Rating, 4.8 out of 5 stars
      ·
      226 reviews

      Advanced · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      U

      University of Michigan

      Intro to AR/VR/MR/XR: Technologies, Applications & Issues

      Skills you'll gain: Augmented and Virtual Reality (AR/VR), Augmented Reality, Virtual Reality, Web Content Accessibility Guidelines, Emerging Technologies, Virtual Environment, Display Devices, Design Strategies, Human Computer Interaction, User Experience Design, Information Privacy, Conceptual Design, Diversity Equity and Inclusion Initiatives, Innovation, Personally Identifiable Information, Safety and Security, Ethical Standards And Conduct

      4.7
      Rating, 4.7 out of 5 stars
      ·
      386 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      U

      University of Colorado System

      C++ Programming for Unreal Game Development

      Skills you'll gain: Unreal Engine, Object Oriented Programming (OOP), C++ (Programming Language), Video Game Development, Debugging, Computer Programming, Event-Driven Programming, Unity Engine, Data Structures, C# (Programming Language), Game Design, Data Storage, Software Design Patterns, Development Environment, Software Documentation, UI Components, Programming Principles, Software Architecture, Software Design, Application Development

      4.5
      Rating, 4.5 out of 5 stars
      ·
      204 reviews

      Intermediate · Specialization · 3 - 6 Months

    • Status: Free Trial
      Free Trial
      F

      Fractal Analytics

      Generative AI for Business Consultants

      Skills you'll gain: Prompt Engineering, Generative AI, Data Ethics, ChatGPT, Artificial Intelligence, Business Consulting, Leadership, Management Consulting, Interactive Learning, AI Personalization, Customer Insights, Automation, Business Process Automation, Solution Design, Ethical Standards And Conduct, Information Privacy

      4.4
      Rating, 4.4 out of 5 stars
      ·
      100 reviews

      Beginner · Specialization · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      I

      IE Business School

      Gestión del canal de distribución y retailing

      Skills you'll gain: Retail Management, Marketing Channel, Supply Chain Planning, Retail Sales, Merchandise Displays, Supply Chain, Product Assortment, Logistics Management, Business Strategy, Business Technologies, Competitive Analysis, Technology Strategies, Promotional Strategies, E-Commerce, Conflict Management, Growth Strategies, Customer experience improvement, Consumer Behaviour, Digital Transformation

      4.7
      Rating, 4.7 out of 5 stars
      ·
      438 reviews

      Beginner · Course · 1 - 4 Weeks

    • A

      Amazon Web Services

      Introduction to Machine Learning on AWS

      Skills you'll gain: AWS SageMaker, Artificial Intelligence and Machine Learning (AI/ML), Amazon Web Services, Natural Language Processing, Artificial Intelligence, Image Analysis, Computer Vision, Text Mining, Machine Learning, Data Processing

      4.5
      Rating, 4.5 out of 5 stars
      ·
      138 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      N

      New York Institute of Finance

      Reinforcement Learning for Trading Strategies

      Skills you'll gain: Reinforcement Learning, Financial Trading, Deep Learning, Portfolio Management, Machine Learning Methods, Artificial Intelligence and Machine Learning (AI/ML), Artificial Neural Networks, Machine Learning Software, Applied Machine Learning, Markov Model, Machine Learning, Financial Market, Time Series Analysis and Forecasting

      3.5
      Rating, 3.5 out of 5 stars
      ·
      240 reviews

      Intermediate · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      M

      Meta

      Data Analytics Methods for Marketing

      Skills you'll gain: Marketing Analytics, Marketing Effectiveness, A/B Testing, Target Audience, Marketing Strategies, Marketing, Marketing Planning, Sales Pipelines, Customer Analysis, Marketing Channel, Advertising Campaigns, Regression Analysis, Forecasting, Unsupervised Learning, Key Performance Indicators (KPIs), Return On Investment

      4.7
      Rating, 4.7 out of 5 stars
      ·
      266 reviews

      Beginner · Course · 1 - 4 Weeks

    • C

      Copenhagen Business School

      The Neuromarketing Toolbox

      Skills you'll gain: Consumer Behaviour, Marketing Psychology, Market Research, Magnetic Resonance Imaging, Marketing, Neurology, Science and Research, Experimentation, Research Methodologies, Data Collection, Psychological Evaluations

      4.7
      Rating, 4.7 out of 5 stars
      ·
      198 reviews

      Beginner · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      U

      University of Michigan

      Leading People and Teams Capstone

      Skills you'll gain: Interviewing Skills, Leadership, Business Leadership, Leadership Development, Team Leadership, Organizational Leadership, Leadership and Management, Professional Development, Recruitment, Talent Management, Self-Awareness, Communication

      4.8
      Rating, 4.8 out of 5 stars
      ·
      541 reviews

      Intermediate · Course · 1 - 4 Weeks

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    In summary, here are 10 of our most popular customer experience courses

    • IBM RAG and Agentic AI: IBM
    • Introdução à Análise Macroeconômica: Universidade de São Paulo
    • Mentalidad Emprendedora: Tecnológico de Monterrey
    • Intro to AR/VR/MR/XR: Technologies, Applications & Issues: University of Michigan
    • C++ Programming for Unreal Game Development: University of Colorado System
    • Generative AI for Business Consultants: Fractal Analytics
    • Gestión del canal de distribución y retailing : IE Business School
    • Introduction to Machine Learning on AWS: Amazon Web Services
    • Reinforcement Learning for Trading Strategies: New York Institute of Finance
    • Data Analytics Methods for Marketing: Meta

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