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    Customer Journey Courses Online

    Understand customer journey mapping for optimizing customer interactions. Learn to create seamless experiences across various touchpoints.

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    Explore the Customer Journey Course Catalog

    • N

      Northeastern University

      Agile Dev Practices: SDLC & Project Management

      Skills you'll gain: Software Development Life Cycle, Agile Software Development, Agile Methodology, Requirements Analysis, Agile Project Management, Software Development Methodologies, Application Lifecycle Management, Interpersonal Communications, Scrum (Software Development), Sprint Retrospectives, User Story, Waterfall Methodology, Sprint Planning, Quality Management, Continuous Improvement Process

      4.8
      Rating, 4.8 out of 5 stars
      ·
      18 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      U

      University of Colorado Boulder

      Network Principles in Practice: Linux Networking

      Skills you'll gain: Network Troubleshooting, Linux, Kubernetes, Network Architecture, Network Administration, Computer Networking, Docker (Software), TCP/IP, Network Routers, Software-Defined Networking, Network Routing, Containerization, Virtual Private Networks (VPN), Network Model, Virtualization, Firewall, Network Protocols

      Build toward a degree

      4.6
      Rating, 4.6 out of 5 stars
      ·
      25 reviews

      Intermediate · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      U

      UiPath

      Automation Techniques in RPA

      Skills you'll gain: Web Scraping, Robotic Process Automation, Email Security, Automation, Business Process Automation, IT Automation, Data Import/Export, Data Integration, Spreadsheet Software

      4.6
      Rating, 4.6 out of 5 stars
      ·
      36 reviews

      Beginner · Course · 1 - 4 Weeks

    • T

      Technion - Israel Institute of Technology

      New Product Development - develop your own new product

      Skills you'll gain: New Product Development, Budget Management, Risk Management, Resource Management, Project Management, Product Management, Project Planning, Agile Product Development, Scheduling, Innovation, Business Strategy, Technology Strategies, Simulation and Simulation Software

      4.4
      Rating, 4.4 out of 5 stars
      ·
      138 reviews

      Intermediate · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      U

      University of California, Davis

      Introduction to Sensory Science

      Skills you'll gain: Food Quality Assurance And Control, Consumer Behaviour, Product Testing, Nutrition and Diet, Quality Assessment, Marketing Psychology, Scientific Methods, Psychology, Product Development, Medical Science and Research, Neurology, Statistical Analysis

      4.6
      Rating, 4.6 out of 5 stars
      ·
      40 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      K

      Keller Williams

      Manage a Real Estate Business

      Skills you'll gain: Administrative Support, Office Management, Real Estate, Organizational Skills, Real Estate Transactions, Business Planning, Business Management, Financial Planning, Professional Networking, Law, Regulation, and Compliance, Compliance Management, Vendor Relationship Management, Goal Setting

      4.7
      Rating, 4.7 out of 5 stars
      ·
      18 reviews

      Beginner · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      E

      EDUCBA

      Advanced C# Programming in .NET Core

      Skills you'll gain: C# (Programming Language), Software Architecture, .NET Framework, Object Oriented Design, Distributed Computing, Scalability, Object Oriented Programming (OOP), Software Design Patterns, Microservices, Debugging, MongoDB, Data Access, Model View Controller, Performance Tuning, Maintainability, NoSQL

      4.5
      Rating, 4.5 out of 5 stars
      ·
      59 reviews

      Intermediate · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      N

      New York Institute of Finance

      Key Success Factors in Supply Chain Finance

      Skills you'll gain: Supplier Management, Supply Chain Management, Customer Analysis, Working Capital, Stakeholder Management, Sales Prospecting, Financial Analysis, Cash Flows, Technology Solutions, Target Market

      4.7
      Rating, 4.7 out of 5 stars
      ·
      74 reviews

      Intermediate · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      L

      L&T EduTech

      Geospatial Technology for Construction

      Skills you'll gain: Geospatial Mapping, Geospatial Information and Technology, Geographic Information Systems, Construction, Construction Management, Architecture and Construction, Civil and Architectural Engineering, Spatial Analysis, Global Positioning Systems, GIS Software, As-Built Drawings, Survey Creation, Engineering, Scientific, and Technical Instruments, Data Import/Export

      4.7
      Rating, 4.7 out of 5 stars
      ·
      13 reviews

      Intermediate · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      M

      McMaster University

      Finance for Everyone: Debt

      Skills you'll gain: Financial Policy, Loans, Finance, Credit Risk, General Finance, Fiscal Management, Corporate Finance, Financial Planning, Financial Analysis, Behavioral Economics, Economics, Economic Development, Consumer Behaviour

      4.8
      Rating, 4.8 out of 5 stars
      ·
      138 reviews

      Mixed · Course · 1 - 4 Weeks

    • A

      Amazon Web Services

      Skills and Best Practices for Cloud Support Associates

      Skills you'll gain: Root Cause Analysis, Customer Relationship Building, Customer Relationship Management, Problem Management, Verbal Communication Skills, Customer Support, Amazon Web Services, Communication, Cloud Solutions, Technical Support, Cloud Services, Automation, Incident Management, Generative AI, Innovation

      5
      Rating, 5 out of 5 stars
      ·
      21 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      U

      University of London

      Consumption, Marketing and Culture

      Skills you'll gain: Consumer Behaviour, Marketing Psychology, Marketing, Culture, Marketing Analytics, Environmental Issue, Sociology, Digital Transformation, Corporate Sustainability, Social Media

      4.6
      Rating, 4.6 out of 5 stars
      ·
      40 reviews

      Beginner · Course · 1 - 4 Weeks

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    In summary, here are 10 of our most popular customer journey courses

    • Agile Dev Practices: SDLC & Project Management: Northeastern University
    • Network Principles in Practice: Linux Networking: University of Colorado Boulder
    • Automation Techniques in RPA: UiPath
    • New Product Development - develop your own new product: Technion - Israel Institute of Technology
    • Introduction to Sensory Science: University of California, Davis
    • Manage a Real Estate Business: Keller Williams
    • Advanced C# Programming in .NET Core: EDUCBA
    • Key Success Factors in Supply Chain Finance: New York Institute of Finance
    • Geospatial Technology for Construction : L&T EduTech
    • Finance for Everyone: Debt: McMaster University

    Skills you can learn in Marketing

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    Brand (13)
    Digital Marketing (13)
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    Advertising (9)
    Modeling (9)
    Social Media Marketing (9)
    Brand Management (7)

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