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    • Customer Insights

    Customer Insights Courses Online

    Explore customer insights methods for understanding consumer behavior. Learn to gather and analyze data to inform marketing and product development.

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    Explore the Customer Insights Course Catalog

    • Status: Free Trial
      Free Trial
      L

      LearnKartS

      Salesforce Introduction

      Skills you'll gain: Salesforce, Customer Relationship Management, Sales Process, Cloud Computing, Sales Management, Lead Generation, Customer Service, User Accounts, System Configuration, Dashboard, Automation

      3.5
      Rating, 3.5 out of 5 stars
      ·
      33 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free
      Free
      C

      Coursera Project Network

      Create a Customer Satisfaction Survey in Qualtrics

      Skills you'll gain: Customer Insights, Customer Analysis, Employee Surveys, User Feedback, Customer experience improvement

      4.7
      Rating, 4.7 out of 5 stars
      ·
      13 reviews

      Beginner · Guided Project · Less Than 2 Hours

    • P

      Peking University

      中级商务汉语——商务活动篇

      Skills you'll gain: Telephone Skills, Business Communication, Market Research, Business Correspondence, Travel Arrangements, Events and Conferences, Cultural Sensitivity, Negotiation, Business Relationship Management, Language Competency, Business Writing, Customer Relationship Building, Presentations, Vocabulary

      4.8
      Rating, 4.8 out of 5 stars
      ·
      61 reviews

      Intermediate · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      T

      The State University of New York

      Data Analytics in Sports Law and Management

      Skills you'll gain: Facility Management, Event Management, Legal Risk, Contract Management, Performance Analysis, Hospitality and Food Services, Facility Operations, Event Planning, Business Analytics, Law, Regulation, and Compliance, Analytics, Data-Driven Decision-Making, Data Analysis, Scheduling, Labor Relations, Customer Engagement, Team Performance Management, Linear Algebra, Risk Management, Commercial Laws

      4.8
      Rating, 4.8 out of 5 stars
      ·
      32 reviews

      Beginner · Specialization · 3 - 6 Months

    • Status: Free Trial
      Free Trial
      S

      Starweaver

      Advanced Business Analysis: Elicitation & Analysis

      Skills you'll gain: Requirements Elicitation, User Story, Business Requirements, Business Analysis, Requirements Analysis, Financial Analysis, Business Process Modeling, Process Analysis, Stakeholder Engagement, Interviewing Skills, Focus Group, Project Scoping

      4.8
      Rating, 4.8 out of 5 stars
      ·
      66 reviews

      Intermediate · Course · 1 - 4 Weeks

    • U

      Universitat Autònoma de Barcelona

      Social Pedagogy across Europe

      Skills you'll gain: Social Justice, Social Work, Pedagogy, Social Sciences, Community and Social Work, Child Development, Community Development, Creativity, Education and Training, Cultural Diversity, Working With Children

      4.6
      Rating, 4.6 out of 5 stars
      ·
      83 reviews

      Intermediate · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      E

      Edureka

      Mastering Power BI for Data Analytics & Storytelling

      Skills you'll gain: Power BI, Snowflake Schema, Data Analysis Expressions (DAX), Data Modeling, Microsoft SQL Servers, AWS Identity and Access Management (IAM), Inventory Management System, Transact-SQL, Amazon Web Services, SQL, Data Visualization Software, Interactive Data Visualization, Dashboard, Data Storytelling, Database Design, Data Analysis, Data-Driven Decision-Making, Data Presentation, Data Transformation, Business Intelligence

      4.4
      Rating, 4.4 out of 5 stars
      ·
      21 reviews

      Intermediate · Specialization · 3 - 6 Months

    • C

      Coursera Instructor Network

      Introduction to Carbon Reduction and Net Zero

      Skills you'll gain: Environment, Environmental Science, Environmental Issue, Corporate Sustainability, Pollution Prevention, Energy and Utilities, Mitigation, Environmental Policy, Environmental Engineering, Education and Training

      4.6
      Rating, 4.6 out of 5 stars
      ·
      40 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: New
      New
      U

      University of California, Davis

      AI Agents: From Prompts to Multi-Agent Systems

      Skills you'll gain: Prompt Engineering, Generative AI Agents, Generative AI, Artificial Intelligence and Machine Learning (AI/ML), OpenAI, Artificial Intelligence, ChatGPT, Automation, Algorithms

      4.6
      Rating, 4.6 out of 5 stars
      ·
      17 reviews

      Beginner · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      U

      University of Colorado Boulder

      Search and Display Advertising

      Skills you'll gain: Google Ads, Online Advertising, Pay Per Click Advertising, Digital Advertising, Contextual Advertising, Search Engine Marketing, Keyword Research, Search Engine Optimization, Advertising Campaigns, Advertising, Web Analytics and SEO, Automation, A/B Testing, Consumer Behaviour

      4.5
      Rating, 4.5 out of 5 stars
      ·
      96 reviews

      Beginner · Course · 1 - 3 Months

    • C

      Coursera Instructor Network

      Effective Marketing in the Global Marketplace

      Skills you'll gain: Target Audience, Value Propositions, Marketing, Global Marketing, Search Engine Optimization, Diversity Marketing, Content Marketing, Brand Strategy, Marketing Planning, Marketing Strategies, Branding, Marketing Analytics, Data-Driven Decision-Making, Social Media Marketing, Market Research, Consumer Behaviour, Customer Engagement

      4.8
      Rating, 4.8 out of 5 stars
      ·
      66 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      I

      IBM

      Get Started with Cloud Native, DevOps, Agile, and NoSQL

      Skills you'll gain: Cloud-Native Computing, NoSQL, MongoDB, Agile Methodology, Scrum (Software Development), Cloud Applications, Software Development, DevOps, Test Driven Development (TDD), Software Development Methodologies, CI/CD, Behavior-Driven Development, Continuous Integration, Continuous Delivery, User Story

      4.5
      Rating, 4.5 out of 5 stars
      ·
      41 reviews

      Intermediate · Course · 1 - 3 Months

    Customer Insights learners also search

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    1…858687…247

    In summary, here are 10 of our most popular customer insights courses

    • Salesforce Introduction: LearnKartS
    • Create a Customer Satisfaction Survey in Qualtrics: Coursera Project Network
    • 中级商务汉语——商务活动篇: Peking University
    • Data Analytics in Sports Law and Management: The State University of New York
    • Advanced Business Analysis: Elicitation & Analysis: Starweaver
    • Social Pedagogy across Europe : Universitat Autònoma de Barcelona
    • Mastering Power BI for Data Analytics & Storytelling: Edureka
    • Introduction to Carbon Reduction and Net Zero: Coursera Instructor Network
    • AI Agents: From Prompts to Multi-Agent Systems: University of California, Davis
    • Search and Display Advertising: University of Colorado Boulder

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