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    Customer Journey Courses Online

    Understand customer journey mapping for optimizing customer interactions. Learn to create seamless experiences across various touchpoints.

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    Explore the Customer Journey Course Catalog

    • T

      The University of North Carolina at Chapel Hill

      What’s Your Big Idea?

      Skills you'll gain: Ideation, Innovation, User Feedback, Business Strategy, Creative Thinking, Product Development, Entrepreneurship, Competitive Analysis, Resource Management, Presentations, Customer Insights

      4.6
      Rating, 4.6 out of 5 stars
      ·
      166 reviews

      Mixed · Course · 1 - 3 Months

    • U

      University of Toronto

      The City and You: Find Your Best Place

      Skills you'll gain: Community Development, Social Studies, Socioeconomics, Economic Development, Cultural Diversity, Creativity, Innovation, Environmental Issue, Cognitive flexibility, Creative Thinking, Personal Development, Resilience, Decision Making, Economics

      4.6
      Rating, 4.6 out of 5 stars
      ·
      157 reviews

      Beginner · Course · 1 - 3 Months

    • P

      Packt

      Practical Quantum Computing with IBM Qiskit for Beginners

      Skills you'll gain: IBM Cloud, Cryptography, Algorithms, Python Programming, Linear Algebra, Programming Principles, Computer Science, Theoretical Computer Science, Emerging Technologies, Test Case, Jupyter, Physics, Simulations, Software Installation, Debugging, Development Environment

      Beginner · Course · 3 - 6 Months

    • Status: New
      New
      I

      Indian School of Business

      Basic Financial Literacy

      Skills you'll gain: Loans, Financial Planning, Finance, Wealth Management, Financial Management, Budgeting, Tax Planning, Investments, Income Tax, Risk Management, Goal Setting

      Beginner · Course · 1 - 4 Weeks

    • S

      Starweaver

      Hybrid Electric Vehicles Technical System

      Skills you'll gain: High Voltage, Electrical Safety, Electric Power Systems, Maintenance, Repair, and Facility Services, Hardware Troubleshooting, Electrical Systems, Power Electronics, Thermal Management, System Monitoring, Control Systems

      4.4
      Rating, 4.4 out of 5 stars
      ·
      16 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free
      Free
      D

      DeepLearning.AI

      Multi AI Agent Systems with crewAI

      Skills you'll gain: Generative AI Agents, Artificial Intelligence, Agentic systems, Business Process Automation, Automation, AI Personalization, Debugging, Prompt Engineering, Coordinating, Prioritization

      4.8
      Rating, 4.8 out of 5 stars
      ·
      184 reviews

      Beginner · Project · Less Than 2 Hours

    • Status: Free Trial
      Free Trial
      F

      Fractal Analytics

      Generative AI Essentials: A Comprehensive Introduction

      Skills you'll gain: Generative AI, ChatGPT, Prompt Engineering, Interactive Learning, AI Personalization, Artificial Intelligence, Data Ethics, Automation

      4
      Rating, 4 out of 5 stars
      ·
      32 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      E

      Emory University

      Introduction to Social Media Analytics

      Skills you'll gain: Social Media Marketing, Social Media, Marketing Analytics, Text Mining, Consumer Behaviour, Data Mining, Customer Insights, Market Analysis, Data Analysis Software, Trend Analysis, Research

      4.3
      Rating, 4.3 out of 5 stars
      ·
      108 reviews

      Mixed · Course · 1 - 4 Weeks

    • C

      Coursera Project Network

      Google Ads for Beginners: Master Essentials & Fundamentals

      Skills you'll gain: Google Ads, Keyword Research, Advertising Campaigns, Pay Per Click Advertising, Online Advertising, Digital Advertising, Search Engine Marketing, Marketing

      4.3
      Rating, 4.3 out of 5 stars
      ·
      8 reviews

      Beginner · Guided Project · Less Than 2 Hours

    • É

      École Polytechnique Fédérale de Lausanne

      Effective Programming in Scala

      Skills you'll gain: Scala Programming, Data Validation, Object Oriented Programming (OOP), Build Tools, Debugging, Maintainability, Software Design Patterns, Development Environment, Unit Testing, Data Structures, Data Modeling

      4.6
      Rating, 4.6 out of 5 stars
      ·
      175 reviews

      Intermediate · Course · 1 - 3 Months

    • N

      Northeastern University

      Agile Dev Practices: SDLC & Project Management

      Skills you'll gain: Software Development Life Cycle, Agile Software Development, Agile Methodology, Requirements Analysis, Agile Project Management, Software Development Methodologies, Application Lifecycle Management, Interpersonal Communications, Scrum (Software Development), Sprint Retrospectives, User Story, Waterfall Methodology, Sprint Planning, Quality Management, Continuous Improvement Process

      4.8
      Rating, 4.8 out of 5 stars
      ·
      18 reviews

      Beginner · Course · 1 - 4 Weeks

    • E

      EIT Digital

      Blockchain 360: A State of the Art for Professionals

      Skills you'll gain: Blockchain, Business Process Automation, Digital Transformation, Business Transformation, Automation, Emerging Technologies, Market Opportunities, Internet Of Things, Supply Chain Management, Data Integration, Distributed Computing, Systems Integration, Feasibility Studies, Interoperability, Scalability, Market Trend

      4.5
      Rating, 4.5 out of 5 stars
      ·
      336 reviews

      Beginner · Course · 1 - 3 Months

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    1…848586…219

    In summary, here are 10 of our most popular customer journey courses

    • What’s Your Big Idea?: The University of North Carolina at Chapel Hill
    • The City and You: Find Your Best Place: University of Toronto
    • Practical Quantum Computing with IBM Qiskit for Beginners: Packt
    • Basic Financial Literacy: Indian School of Business
    • Hybrid Electric Vehicles Technical System: Starweaver
    • Multi AI Agent Systems with crewAI: DeepLearning.AI
    • Generative AI Essentials: A Comprehensive Introduction: Fractal Analytics
    • Introduction to Social Media Analytics: Emory University
    • Google Ads for Beginners: Master Essentials & Fundamentals: Coursera Project Network
    • Effective Programming in Scala: École Polytechnique Fédérale de Lausanne

    Skills you can learn in Marketing

    Market (economics) (28)
    Social Media (15)
    Marketing Strategy (14)
    Analytics (13)
    Brand (13)
    Digital Marketing (13)
    Marketing Analytics (11)
    Plan (11)
    Advertising (9)
    Modeling (9)
    Social Media Marketing (9)
    Brand Management (7)

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