Skills you'll gain: AI Personalization, Customer Insights, ChatGPT, Generative AI, Call Center Experience, Prompt Engineering, Customer experience improvement, Customer Engagement, Customer Service, Workflow Management, Process Optimization, Self Service Technologies, Artificial Intelligence, Business Process Automation, Automation

Skills you'll gain: Business Modeling, Promotional Strategies, Organizational Structure, Entrepreneurial Finance, Entrepreneurship, Content Creation, Market Opportunities, Business Management, Target Audience, Digital Transformation, Consumer Behaviour, Innovation

Skills you'll gain: Overcoming Objections, Closing (Sales), Value Propositions, Selling Techniques, Sales Presentation, Technical Sales, Sales Strategy, Sales Process, Sales, Business Communication, Customer Service

Skills you'll gain: Microsoft Copilot, Sales Presentation, Sales Enablement, Taking Meeting Minutes, Microsoft Teams, Meeting Facilitation, Generative AI Agents, Microsoft Outlook, Sales Process, Customer Communications Management, Microsoft 365, Calendar Management, Email Marketing, Negotiation, Customer Relationship Building, Automation

Skills you'll gain: Brand Management, Brand Strategy, Branding, Brand Awareness, Brand Loyalty, Strategic Marketing, Marketing Management, Strategic Partnership, Social Media, Marketing, Marketing Communications, Social Media Marketing, Consumer Behaviour, Marketing Strategies, Customer experience strategy (CX), Organizational Strategy, Internal Communications, Instagram, Business Strategy, Customer experience improvement

Skills you'll gain: Supply Chain Management, Supplier Relationship Management, Procurement, Customer Analysis, Working Capital, Stakeholder Management, Program Implementation, Sales Prospecting, Financial Analysis, Cash Flows, Technology Solutions

Skills you'll gain: Stakeholder Engagement, Environmental Social And Corporate Governance (ESG), Community Development, Governance, Sustainability Reporting, Economic Development, Environmental Issue, Environmental Policy, Policy Analysis, Business Modeling

Skills you'll gain: Design Thinking, Marketing Strategy and Techniques, Business Marketing, Customer Relationship Management, Customer experience improvement, MarTech, Business Strategy, Change Management, Competitive Intelligence, Information Privacy, Digital Transformation, Artificial Intelligence, Business Ethics

Skills you'll gain: Childhood Education and Development, Child Development, Student-Centred Learning, Teaching, Diversity Awareness, Pedagogy, Education and Training, Instructional Strategies, Mathematics Education, Human Development, Student Engagement, Human Learning, Parent Communication, Curriculum Development, Adult Education, Professional Development, Program Evaluation, Cultural Responsiveness, Working With Children, Policy Development

Skills you'll gain: Technical Support, Technical Support and Services, Hardware Troubleshooting, Cloud Computing, Desktop Support, Cloud Services, Cybersecurity, System Support, End User Training and Support, Cloud Storage, Network Troubleshooting, Cloud Security, Computer Hardware, General Networking, Data Storage, Issue Tracking, Operating Systems

Skills you'll gain: Prompt Engineering, Email Marketing, Generative AI Agents, Persona Development, AI Personalization, Personalized Service, ChatGPT, Customer Insights, Target Audience, Marketing Automation, Content Creation

Skills you'll gain: Strategic Marketing, Marketing, Marketing Planning, Market Research, Target Market, Marketing Strategies, Go To Market Strategy, Business Analytics, Product Promotion, Market Analysis, Product Development, Consumer Behaviour, Entrepreneurship, New Business Development, Budgeting