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    Results for "customer complaint resolution"

    • Status: Free Trial
      Free Trial
      T

      Tecnológico de Monterrey

      Analíticas en Páginas Web

      Skills you'll gain: Web Analytics, Search Engine Marketing, Marketing Analytics, Market Research, Digital Marketing, Search Engine Optimization, Analytical Skills, Online Advertising, Email Marketing, Marketing Effectiveness, Analytics, Content Performance Analysis, Market Intelligence, Customer Insights, Consumer Behaviour, Digital Advertising, Pay Per Click Advertising, Customer Relationship Management, Browser Compatibility, Advertising Campaigns

      4.9
      Rating, 4.9 out of 5 stars
      ·
      27 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      B

      Board Infinity

      Essential Testing Techniques in Software Development

      Skills you'll gain: Test Case, Software Testing, Integration Testing, Software Development Life Cycle, System Testing, Acceptance Testing, Maintainability, Regression Testing, Test Planning, Software Quality Assurance, Unit Testing, Functional Testing, User Acceptance Testing (UAT)

      4.4
      Rating, 4.4 out of 5 stars
      ·
      7 reviews

      Beginner · Course · 1 - 4 Weeks

    • C

      Coursera Instructor Network

      Business-to-Consumer (B2C) Sales Strategies and Techniques

      Skills you'll gain: Sales Presentation, Product Knowledge, Selling Techniques, Target Audience, Customer Relationship Building, General Sales Practices, Closing (Sales), Business-To-Consumer, Sales, Communication, Sales Strategy, Customer Engagement, Consumer Behaviour

      4.8
      Rating, 4.8 out of 5 stars
      ·
      13 reviews

      Intermediate · Course · 1 - 4 Weeks

    • Status: New
      New
      Status: Free Trial
      Free Trial
      D

      Dartmouth College

      Data Analytics for Digital Transformation

      Skills you'll gain: Digital Transformation, Business Ethics, Customer experience improvement, Predictive Analytics, Simulation and Simulation Software, Business Transformation, Scikit Learn (Machine Learning Library), Operations Research, Analytics, Business Technologies, Business Analytics, Data-Driven Decision-Making, Feature Engineering, Business Modeling, Systems Thinking, Complex Problem Solving, Process Optimization, Technology Strategies, Applied Machine Learning, Statistical Machine Learning

      Intermediate · Specialization · 3 - 6 Months

    • Status: Free Trial
      Free Trial
      M

      Meta

      Gerenciamento de mídias sociais

      Skills you'll gain: Social Media Content, Social Media Management, Content Creation, Social Media Marketing, Social Media Strategy, Content Management, Instagram, Digital Content, Performance Analysis, Facebook, Brand Management, Customer Engagement

      4.9
      Rating, 4.9 out of 5 stars
      ·
      20 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: New
      New
      C

      Coursera Instructor Network

      GenAI for Call Centers: AI-Driven Customer Success

      Skills you'll gain: AI Personalization, Customer Insights, ChatGPT, Generative AI, Call Center Experience, Prompt Engineering, Customer experience improvement, Customer Engagement, Customer Service, Workflow Management, Process Optimization, Self Service Technologies, Artificial Intelligence, Business Process Automation, Automation

      Beginner · Course · 1 - 4 Weeks

    • Status: New
      New
      Status: Free Trial
      Free Trial
      M

      Microsoft

      Product Design and UX/UI Fundamentals

      Skills you'll gain: User Story, Usability, Design Thinking, User Interface (UI) Design, User Experience Design, Mockups, Wireframing, Usability Testing, Human Centered Design, Figma (Design Software), Artificial Intelligence, Prototyping, User Research, Data Ethics

      Beginner · Course · 1 - 3 Months

    • G

      Google Cloud

      How to Build a BI Dashboard Using Google Data Studio and BigQuery

      Skills you'll gain: Dashboard, Data Import/Export, Business Intelligence, Google Cloud Platform, Data Integration, Database Development, Data Migration, Query Languages

      4.3
      Rating, 4.3 out of 5 stars
      ·
      15 reviews

      Intermediate · Project · Less Than 2 Hours

    • I

      IESE Business School

      How to Build an Effective Service Company

      Skills you'll gain: Operational Efficiency, Operational Excellence, Operations Management, Business Operations, Service Improvement, Service Management, Service Design, Process Analysis, Capacity Management, Problem Management, Business Priorities, Knowledge Transfer, Customer experience strategy (CX), Decision Making

      4.3
      Rating, 4.3 out of 5 stars
      ·
      23 reviews

      Beginner · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      U

      University of Colorado System

      Customer Data Analytics for Marketers

      Skills you'll gain: Marketing Analytics, Probability & Statistics, Statistical Methods, Regression Analysis, Data-Driven Decision-Making, Data Ethics, Statistical Analysis, Marketing Effectiveness, Statistical Hypothesis Testing, Customer Insights, Customer Analysis, Correlation Analysis, Descriptive Statistics, Data Analysis, Analytics, Marketing Strategies, Exploratory Data Analysis, Statistical Visualization, Statistical Modeling

      4.9
      Rating, 4.9 out of 5 stars
      ·
      10 reviews

      Intermediate · Course · 1 - 4 Weeks

    • C

      Coursera Instructor Network

      Industrial Relations: Fostering Workplace Climate

      Skills you'll gain: Employee Engagement, Conflict Management, Employee Relations, Labor Relations, Team Leadership, People Management, Labor Law, Human Resources, Communication, Cross-Functional Collaboration, Compliance Management, Diversity and Inclusion

      4.8
      Rating, 4.8 out of 5 stars
      ·
      31 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free
      Free
      C

      Coursera Project Network

      Create Power App for Adding Records to SharePoint List

      Skills you'll gain: Document Management, Microsoft Power Platform, Data Entry, Microsoft 365, Database Application, Application Development

      4.4
      Rating, 4.4 out of 5 stars
      ·
      38 reviews

      Beginner · Guided Project · Less Than 2 Hours

    1…828384…151

    In summary, here are 10 of our most popular customer complaint resolution courses

    • Analíticas en Páginas Web: Tecnológico de Monterrey
    • Essential Testing Techniques in Software Development: Board Infinity
    • Business-to-Consumer (B2C) Sales Strategies and Techniques: Coursera Instructor Network
    • Data Analytics for Digital Transformation: Dartmouth College
    • Gerenciamento de mídias sociais: Meta
    • GenAI for Call Centers: AI-Driven Customer Success: Coursera Instructor Network
    • Product Design and UX/UI Fundamentals: Microsoft
    • How to Build a BI Dashboard Using Google Data Studio and BigQuery: Google Cloud
    • How to Build an Effective Service Company: IESE Business School
    • Customer Data Analytics for Marketers: University of Colorado System

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