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Explore the Customer Success Course Catalog
- Status: Free Trial
Vanderbilt University
Skills you'll gain: Prompt Engineering, ChatGPT, Productivity, Microsoft Power Automate/Flow, Calendar Management, Organizational Skills, Gmail, Generative AI, Artificial Intelligence, Large Language Modeling, HubSpot CRM, Business Process Automation, Google Sheets, Google Workspace, Data Integration, Automation, Creative Thinking, Ingenuity, Google Docs, Workflow Management
- Status: Free Trial
University of Virginia
Skills you'll gain: Financial Statements, Financial Accounting, Balance Sheet, Financial Reporting, Financial Statement Analysis, Design Thinking, Annual Reports, Innovation, Process Design, Business Modeling, Customer experience strategy (CX), Entrepreneurship, Philanthropy, Courage, Leadership Development, Strategic Leadership, Corporate Sustainability, Stakeholder Engagement, Professional Development, Business Ethics
- Status: Free Trial
The University of Sydney
Skills you'll gain: Critical Thinking, Deductive Reasoning, Analytical Skills, Writing, Research, Higher Education, Complex Problem Solving
- Status: Free Trial
DeepLearning.AI
Skills you'll gain: Tensorflow, Computer Vision, Image Analysis, Keras (Neural Network Library), Deep Learning, Artificial Neural Networks, Artificial Intelligence and Machine Learning (AI/ML)
University of Michigan
Skills you'll gain: Negotiation, Contract Negotiation, Conflict Management, Mediation, Sales Strategy, Arbitration, Communication, Influencing, Planning, Decision Making, Ethical Standards And Conduct, Cultural Diversity
- Status: Free Trial
Skills you'll gain: Data Validation, Spreadsheet Software, Data Analysis, Analytics, Data Manipulation, Excel Formulas, Data Compilation, Pivot Tables And Charts, SQL, Data Integration, Data Transformation, User Feedback
- Status: Free Trial
DeepLearning.AI
Skills you'll gain: Tensorflow, Deep Learning, Artificial Intelligence and Machine Learning (AI/ML), Performance Tuning, Artificial Neural Networks, Machine Learning Algorithms, Analysis, Debugging
- Status: Free Trial
DeepLearning.AI
Skills you'll gain: Classification And Regression Tree (CART), Machine Learning Algorithms, Machine Learning, Applied Machine Learning, Data Ethics, Decision Tree Learning, Tensorflow, Artificial Intelligence, Supervised Learning, Deep Learning, Random Forest Algorithm, Artificial Neural Networks, Performance Tuning
- Status: New
Coursera Instructor Network
Skills you'll gain: AI Personalization, Customer Insights, ChatGPT, Generative AI, Call Center Experience, Prompt Engineering, Customer experience improvement, Customer Engagement, Customer Service, Workflow Management, Process Optimization, Self Service Technologies, Artificial Intelligence, Business Process Automation, Automation
Coursera Instructor Network
Skills you'll gain: AI Personalization, Generative AI, User Feedback, Customer Analysis, Customer Service, Customer experience improvement, Customer Engagement, Self Service Technologies, Artificial Intelligence, Business Ethics, Natural Language Processing
Georgia Institute of Technology
Skills you'll gain: User Experience Design, Prototyping, User Centered Design, Usability, Requirements Analysis, UI/UX Research, Interaction Design, User Interface (UI) Design, Usability Testing, User Research
- Status: Free
Coursera Project Network
Skills you'll gain: Excel Formulas, Google Sheets, Service Level, Spreadsheet Software, Customer Data Management, Customer Support, Data Entry, Data Validation, Process Analysis, Data Integration, Organizational Skills
Customer Success learners also search
In summary, here are 10 of our most popular customer success courses
- ChatGPT + Zapier: AI-Powered Email Mastery:Â Vanderbilt University
- Entrepreneurship: Growing Your Business:Â University of Virginia
- Critical Thinking Skills for University Success:Â The University of Sydney
- Introduction to TensorFlow for Artificial Intelligence, Machine Learning, and Deep Learning:Â DeepLearning.AI
- Successful Negotiation: Essential Strategies and Skills:Â University of Michigan
- Analyze Data to Answer Questions:Â Google
- Improving Deep Neural Networks: Hyperparameter Tuning, Regularization and Optimization:Â DeepLearning.AI
- Advanced Learning Algorithms:Â DeepLearning.AI
- GenAI for Call Centers: AI-Driven Customer Success:Â Coursera Instructor Network
- GenAI for Customer Service Representatives:Â Coursera Instructor Network