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    • Customer Insights

    Customer Insights Courses Online

    Explore customer insights methods for understanding consumer behavior. Learn to gather and analyze data to inform marketing and product development.

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    Explore the Customer Insights Course Catalog

    • Status: Free Trial
      Free Trial
      K

      Kennesaw State University

      Customer Centricity as Competitive Advantage - Jagdish Sheth

      Skills you'll gain: Customer Retention, Customer Insights, Customer experience strategy (CX), Customer Relationship Management, Value Propositions, Innovation, Organizational Change, Cost Accounting, Organizational Structure, Business Transformation, Strategic Marketing, Consumer Behaviour

      4.7
      Rating, 4.7 out of 5 stars
      ·
      26 reviews

      Beginner · Course · 1 - 4 Weeks

    • E

      EIT Digital

      Sustainable Digital Innovation

      Skills you'll gain: Corporate Sustainability, Business Transformation, Digital Transformation, Environmental Social And Corporate Governance (ESG), Governance, Innovation, Stakeholder Engagement, Sustainability Reporting, Technology Strategies, Business Management, Business Strategies, Business Strategy, Systems Thinking, Leadership

      4.5
      Rating, 4.5 out of 5 stars
      ·
      193 reviews

      Intermediate · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      D

      Digital Marketing Institute

      Facebook, Instagram, and Snapchat Marketing

      Skills you'll gain: Social Media Marketing, Social Media, Social Media Management, Facebook, Instagram, Target Audience, Online Advertising, Advertising Campaigns, Social Media Campaigns, Social Media Strategy, Digital Advertising, Brand Awareness, Marketing, Performance Analysis, Content Creation

      4.2
      Rating, 4.2 out of 5 stars
      ·
      75 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      L

      Liberty Mutual Insurance

      Liberty Mutual Insurance Sales Agent

      Skills you'll gain: Insurance, Insurance Policies, Closing (Sales), Insurance Sales, Overcoming Objections, Sales Prospecting, Prospecting and Qualification, Verbal Communication Skills, Workers Compensation, Storytelling, Risk Management, Customer Relationship Building, Customer Retention, Sales Presentation, Communication, Consultative Selling, Underwriting, Goal Setting, Product Knowledge, Claims Processing

      4.6
      Rating, 4.6 out of 5 stars
      ·
      21 reviews

      Beginner · Professional Certificate · 3 - 6 Months

    • E

      EDUCBA

      IoT Enabled Farming

      Skills you'll gain: Internet Of Things, Big Data, Data Management, Wireless Networks, Predictive Analytics, Emerging Technologies, Data-Driven Decision-Making, Real Time Data, Automation, Environmental Science, Data Analysis, Artificial Intelligence and Machine Learning (AI/ML), Data Collection

      4.7
      Rating, 4.7 out of 5 stars
      ·
      166 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      S

      Starweaver

      Grow with AI: Your AI-driven Growth Marketing strategy

      Skills you'll gain: AI Personalization, Marketing Strategies, Email Marketing, Growth Strategies, Marketing Automation, Marketing Effectiveness, Marketing Analytics, Customer experience strategy (CX), Customer Engagement, Lead Generation, Artificial Intelligence, Customer Insights, Customer Retention, Business Ethics

      4.7
      Rating, 4.7 out of 5 stars
      ·
      60 reviews

      Beginner · Course · 1 - 4 Weeks

    • T

      The University of Sydney

      The Place of Music in 21st Century Education

      Skills you'll gain: Music, Musical Composition, World Music, Music Theory, Classical Music, Education Software and Technology, Instrumental Music, Formal Learning, Creativity, Innovation, Multimedia, Electronic Media

      4.8
      Rating, 4.8 out of 5 stars
      ·
      71 reviews

      Beginner · Course · 1 - 3 Months

    • M

      Meta

      WhatsApp Business Platform for Developers

      Skills you'll gain: Quality Monitoring, Cloud API, Application Programming Interface (API), Web Services, Restful API, Cloud Applications, Customer Communications Management, Verification And Validation, Account Management, Business Communication, Authentications, Data Migration, Registration, Authorization (Computing)

      4.5
      Rating, 4.5 out of 5 stars
      ·
      101 reviews

      Intermediate · Course · 1 - 4 Weeks

    • Status: Free
      Free
      C

      Coursera Project Network

      Introduction to Google Docs

      Skills you'll gain: Collaborative Software, Document Management, Google Workspace, Data Sharing, Data Integration

      4.7
      Rating, 4.7 out of 5 stars
      ·
      1.6K reviews

      Beginner · Guided Project · Less Than 2 Hours

    • Status: New
      New
      Status: Free Trial
      Free Trial
      J

      Johns Hopkins University

      Introduction to Ambulatory Healthcare Management

      Skills you'll gain: Medical Terminology, Practice Management, Healthcare Industry Knowledge, Management Training And Development, Clinic Management Systems, Health Care Administration, Health Care, Patient Flow, Primary Care, Health Systems, Urgent Care, Telehealth, Human Resources, Hospital Medicine

      4.9
      Rating, 4.9 out of 5 stars
      ·
      36 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      H

      HubSpot Academy

      Sales Training: Inbound Business Strategy

      Skills you'll gain: Prospecting and Qualification, Lead Generation, Consumer Behaviour, Sales Enablement, Sales Management, Service Level Agreement, Sales Strategy, Sales Process, Sales, Customer Acquisition Management, Content Marketing, Business Strategy, Customer experience strategy (CX), Customer Retention

      4.8
      Rating, 4.8 out of 5 stars
      ·
      118 reviews

      Beginner · Course · 1 - 4 Weeks

    • C

      Coursera Instructor Network

      Introduction to Generative AI in Finance

      Skills you'll gain: Generative AI, Predictive Analytics, Financial Services, Personalized Service, Financial Modeling, Financial Forecasting, FinTech, Artificial Intelligence, Compliance Management, Emerging Technologies, Banking, Investment Management, Automation, Risk Management

      3.6
      Rating, 3.6 out of 5 stars
      ·
      40 reviews

      Beginner · Course · 1 - 4 Weeks

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    In summary, here are 10 of our most popular customer insights courses

    • Customer Centricity as Competitive Advantage - Jagdish Sheth: Kennesaw State University
    • Sustainable Digital Innovation: EIT Digital
    • Facebook, Instagram, and Snapchat Marketing: Digital Marketing Institute
    • Liberty Mutual Insurance Sales Agent: Liberty Mutual Insurance
    • IoT Enabled Farming: EDUCBA
    • Grow with AI: Your AI-driven Growth Marketing strategy : Starweaver
    • The Place of Music in 21st Century Education: The University of Sydney
    • WhatsApp Business Platform for Developers: Meta
    • Introduction to Google Docs: Coursera Project Network
    • Introduction to Ambulatory Healthcare Management: Johns Hopkins University

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