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    Technical Support Courses Online

    Study technical support for customer service excellence. Learn to troubleshoot, resolve issues, and support users.

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    Explore the Technical Support Course Catalog

    • Status: Free Trial
      Free Trial
      L

      L&T EduTech

      Concrete Multi Storey Building - System Design

      Skills you'll gain: Architectural Drawing, Structural Engineering, Building Design, Structural Analysis, Engineering Drawings, Engineering Documentation, Architectural Engineering, Building Codes, Construction Estimating, Civil Engineering, Engineering Practices, Construction, Construction Engineering, Engineering Calculations, Design Specifications, Engineering Software, Engineering Design Process, Engineering Analysis, Estimation, Technical Standard

      4.8
      Rating, 4.8 out of 5 stars
      ·
      53 reviews

      Advanced · Specialization · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      G

      Google

      Soutien des TI de Google

      Skills you'll gain: Network Troubleshooting, IT Security Architecture, Computer Networking, IT Infrastructure, Systems Administration, Network Security, Cybersecurity, Desktop Support, Network Architecture, Package and Software Management, Application Security, TCP/IP, Active Directory, File Systems, Disaster Recovery, Technical Support, OS Process Management, Computer Hardware, Software Installation, Operating Systems

      4.8
      Rating, 4.8 out of 5 stars
      ·
      130 reviews

      Beginner · Professional Certificate · 3 - 6 Months

    • Status: Free Trial
      Free Trial
      U

      University of Michigan

      JSON and Natural Language Processing in PostgreSQL

      Skills you'll gain: PostgreSQL, JSON, Text Mining, SQL, Databases, Natural Language Processing, Database Management, Data Processing, Application Programming Interface (API), Data Storage, Python Programming

      4.6
      Rating, 4.6 out of 5 stars
      ·
      139 reviews

      Intermediate · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      U

      University of Colorado Boulder

      Product Cost and Investment Cash Flow Analysis

      Skills you'll gain: Cost Estimation, Cost Management, Financial Modeling, Investment Management, Risk Management, Finance, Spreadsheet Software, Financial Planning, Financial Analysis, Cost Accounting, Business Mathematics, Return On Investment, Cash Flows, Product Management

      Build toward a degree

      4.6
      Rating, 4.6 out of 5 stars
      ·
      80 reviews

      Beginner · Course · 1 - 3 Months

    • N

      Northeastern University

      Analytics in Healthcare Management and Administration

      Skills you'll gain: Performance Improvement, Process Analysis, Health Care Administration, Process Mapping, Health Systems, Health Informatics, Business Analytics, Clinical Trials, Systems Thinking, Quality Improvement, Change Management, Analytics, Health Care, Care Coordination, Patient Coordination, Complex Problem Solving, Decision Making, Artificial Intelligence and Machine Learning (AI/ML)

      4.7
      Rating, 4.7 out of 5 stars
      ·
      28 reviews

      Mixed · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      R

      Rice University

      Interpersonal Communication for Engineering Leaders

      Skills you'll gain: Executive Presence, Business Communication, Crisis Management, Interpersonal Communications, Communication, Meeting Facilitation, Intercultural Competence, Stakeholder Communications, Influencing, Persuasive Communication, Cultural Diversity, Global Marketing, Leadership, Communication Strategies, Conflict Management, Non-Verbal Communication, Branding, Active Listening

      4.7
      Rating, 4.7 out of 5 stars
      ·
      201 reviews

      Mixed · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      U

      University of Colorado System

      Software Design Methods and Tools

      Skills you'll gain: Unified Modeling Language, Unit Testing, Software Design, Technical Design, Software Engineering, Software Development Tools, JUnit, Systems Design, Software Testing, Test Automation, Software Development Methodologies, Dataflow, Ethical Standards And Conduct, Conceptual Design

      4.7
      Rating, 4.7 out of 5 stars
      ·
      159 reviews

      Intermediate · Course · 1 - 3 Months

    • C

      Coursera Project Network

      Create Customer Support Data with Microsoft Excel

      Skills you'll gain: Microsoft Excel, Data Validation, Customer Data Management, Excel Formulas, Microsoft 365, Customer Relationship Management, Data Entry, Spreadsheet Software, Data Security, Data Management, Data Integrity, User Accounts, Editing

      5
      Rating, 5 out of 5 stars
      ·
      10 reviews

      Beginner · Guided Project · Less Than 2 Hours

    • Status: Free Trial
      Free Trial
      B

      Board Infinity

      ISTQB Foundation Level Software Testing Certification Prep

      Skills you'll gain: Test Tools, Test Planning, Configuration Management, Software Testing, Test Automation, Test Case, Integration Testing, Code Review, Software Technical Review, Software Quality Assurance, Software Development Life Cycle, System Testing, Acceptance Testing, Quality Assurance, Maintainability, Regression Testing, Unit Testing, Test Data, Functional Testing, User Acceptance Testing (UAT)

      4.4
      Rating, 4.4 out of 5 stars
      ·
      38 reviews

      Beginner · Specialization · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      C

      Codio

      Cloud Computing Primer for Semi-tech and Business Learners

      Skills you'll gain: Infrastructure As A Service (IaaS), Service Level Agreement, Platform As A Service (PaaS), Software As A Service, Cloud Infrastructure, Cloud Services, Cloud Computing, Cloud Computing Architecture, Cloud Platforms, Public Cloud, Application Development, Application Deployment, Cloud Solutions, Cloud Applications, Private Cloud, Service Level, Business Software, DevOps, Collaborative Software, Agile Methodology

      4.7
      Rating, 4.7 out of 5 stars
      ·
      79 reviews

      Beginner · Specialization · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      C

      Codio

      Unix System Basics

      Skills you'll gain: User Accounts, Unix Commands, Unix, Command-Line Interface, OS Process Management, File Systems, Linux, Operating Systems, Systems Administration, Authorization (Computing), File Management, Data Storage

      4.5
      Rating, 4.5 out of 5 stars
      ·
      79 reviews

      Beginner · Course · 1 - 4 Weeks

    • I

      Imperial College London

      Health Coaching Conversations

      Skills you'll gain: Motivational Interviewing, Patient Education And Counseling, Coaching, Goal Setting, Interpersonal Communications, Active Listening, Communication, Empowerment, Planning, Relationship Building, Time Management

      4.7
      Rating, 4.7 out of 5 stars
      ·
      106 reviews

      Beginner · Course · 1 - 4 Weeks

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    1…787980…226

    In summary, here are 10 of our most popular technical support courses

    • Concrete Multi Storey Building - System Design: L&T EduTech
    • Soutien des TI de Google: Google
    • JSON and Natural Language Processing in PostgreSQL: University of Michigan
    • Product Cost and Investment Cash Flow Analysis : University of Colorado Boulder
    • Analytics in Healthcare Management and Administration: Northeastern University
    • Interpersonal Communication for Engineering Leaders: Rice University
    • Software Design Methods and Tools: University of Colorado System
    • Create Customer Support Data with Microsoft Excel: Coursera Project Network
    • ISTQB Foundation Level Software Testing Certification Prep: Board Infinity
    • Cloud Computing Primer for Semi-tech and Business Learners: Codio

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